Travis Thomas
Portsmouth ,VA
Summary
Versatile and results-driven professional with a robust background in healthcare and military operations, notably at Gateway Services LLC. Excelled in case management and critical thinking, enhancing patient outcomes and streamlining service coordination. Demonstrated exceptional organizational skills and patient advocacy, achieving significant improvements in care efficiency and patient satisfaction. Maintained 100% equipment accountability, showcasing unparalleled attention to detail and responsibility. Professional with strong background in care coordination. Skilled in patient advocacy, healthcare planning, and resource management. Known for effective team collaboration and achieving measurable results. Adaptable to changing needs with robust communication and organizational skills. Reliable and focused on delivering high-quality care outcomes.
Overview
9
9
years of professional experience
Work History
Care Coordinator
Gateway Services LLC
03.2018 - Current
- Used company software and databases to maintain records of services performed and patient conditions.
- Managed patient caseloads effectively, ensuring timely follow-up and appropriate interventions.
- Developed strong relationships with community partners, facilitating referrals and collaboration on behalf of patients.
- Conducted regular evaluations of care plan effectiveness, making necessary adjustments based on feedback from patients and providers.
- Monitored progress towards patient goals, adjusting care plans as needed to achieve desired results.
- Assessed patient needs and connected them with appropriate resources to ensure optimal health outcomes.
- Improved communication among healthcare providers, streamlining the coordination of services for patients.
Behavioral Health Technician
Safe Harbor Recovery
08.2023 - 03.2024
- Conducted client rounds to check on residents.
- Delivered compassionate care under challenging circumstances, consistently demonstrating resilience and adaptability when faced with unexpected obstacles or setbacks in patient progress.
- Provided crisis intervention services, successfully de-escalating situations and ensuring patient safety.
- Built and maintained positive staff relationships to promote teamwork and better serve clients.
- Implemented therapeutic activities that promoted skill-building, self-awareness, and healthy coping mechanisms.
- Searched resident belongings prior to and during stays.
Auditor
Data Solution
06.2022 - 08.2023
- Provided detailed documentation on audit findings, facilitating swift corrective action when necessary.
- Maintained confidentiality, handling sensitive information discreetly throughout all stages of the audit process.
- Ensured compliance with regulatory requirements by performing regular audits and staying up-to-date on industry standards.
- Streamlined audit processes, improving efficiency and reducing time spent on each audit engagement.
Combat Engineer
United States Army
04.2016 - 06.2022
- Placed explosives and performed mine-sweeping activities on land.
- Increased unit proficiency by leading rigorous training exercises in demolitions, mine warfare, and obstacle construction.
- Maintained 100% accountability of assigned equipment worth more than $[Amount].
- Trained in use of tear gas, passive ordnance, and explosives.
- Located mines through both visual means and use of mine detectors, neutralizing all enemy threats and booby traps.
- Constructed floating bridges and temporary roadways to facilitate movement of large convoys of equipment and personnel to and from battle areas.
- Contributed to overall mission effectiveness through seamless collaboration with other military units and supporting elements.
Education
Associate of Science - Human Services
Tidewater Community College
Portsmouth, VA03-2026
High School Diploma -
I. C. Norcom
Portsmouth, VA06-2015
Skills
- Case Management
- Documentation
- Patient Education
- Organizational Skills
- Scheduling
- HIPAA Guidelines
- Critical Thinking
- Patient Advocacy
- Patient Safety
- Schedule Management
- Records Management
- Patient Relations
Timeline
Behavioral Health Technician
Safe Harbor Recovery
08.2023 - 03.2024
Auditor
Data Solution
06.2022 - 08.2023
Care Coordinator
Gateway Services LLC
03.2018 - Current
Combat Engineer
United States Army
04.2016 - 06.2022
Associate of Science - Human Services
Tidewater Community College
High School Diploma -
I. C. Norcom
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