Travis Torrello
Logistic Management
Stockton,CA
Summary
Well-qualified Logistic & Medical Material Handler, proficient in handling complex customer issues and promoting positive experiences. Efficiency-driven and organized with team-oriented mentality and dedication to customer satisfaction, business goals and sales excellence. Skilled in coordinating documentation, handling payments and managing inventory software to match what the on-hand balance status is at.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Logistics & Medical Material Management
United States Army/ United States Army Reserves
12.2020 - Current
- Tracked orders and notified customers of status or potential delays.
- Coordinated shipping requests for expedited delivery and documented accurately to achieve correct billing.
- Planned and supervised shipments from production to end-user and scheduled daily and weekly routes.
- Generated documentation and information required for customer shipments.
- Processed and entered customer orders into database and provided proactive customer service for accounts.
- Handled high-volume paperwork and collaborated with administrators to resolve invoicing and shipping problems.
- Managed system support functions to set priorities and service levels expectations.
- Liaised between warehouse personnel and customer to facilitate account and operational needs.
- Monitored and reported on transportation costs and properly filed shipping documents.
- Reported customer feedback to management.
- Collaborated with shipping department staff to facilitate smooth materials returns to correct vendors.
- Maintained department procedures manual detailing processing requirements for each individual account.
- Maintained excellent working relationships with customers by efficiently responding to inquiries and complaints concerning work orders, invoices and shipments,.
- Produced weekly status reports detailing logistic operations and problems.
- Managed loading, unloading, movement and sorting of supplies to keep deliveries on schedule.
- Completed timely data entry of new orders, labeled containers and placed in accurate storage locations.
- Organized purchase and delivery of materials needed for various contracts.
- Printed tickets, picked supplies and filled packages under tight deadlines.
- Collaborated with new and established vendors to negotiate optimal pricing and scheduling.
- Explained proposed solutions to customers, management and other interested parties through written proposals and oral presentations.
Bar Back
Due Dieci & Dio Deka
03.2022 - 05.2023
- Restocked ice, condiments and snacks.
- Collected trash, wiped up spills and removed trays to maintain fresh and clean customer areas.
- Replaced empty kegs and soda syrups.
- Maintained adequate levels of condiments and well-stocked drink stations to keep service flowing smoothly.
- Delivered food to customers at bar and tables.
- Transported dirty utensils, dishes and trays to kitchen to help team stay on top of cleaning.
- Kept close eye on customers to quickly spot leaving guests and clear tables for future patrons.
- Checked ID cards and verified bar guests were of legal age.
- Assisted cashiers with processing customer payments and documenting orders.
- Checked dining area supplies of linens, wrapped silverware and replenished low stock.
- Provided attentive service and proactively assessed guest needs.
- Delivered exceptional guest experiences through attentive service and quick response to issues.
- Monitored dining room inventory and replenished as necessary.
Education
No Degree - Chemical Engineering
09.2025
Military Job Certification - Logistics And Materials Management
09.2022
- Dean's List Class of 22
- Ranked in Top 10% of class
- Extracurricular Activities: Volleyball
- Elected Captain of Delta Company Volleyball Team
- Relevant Coursework: Logistics & Medical Material Management
High School Diploma -
06.2022
- Honor Roll 1st & 2nd 2022
- 3.5 GPA
- Extracurricular Activities: Soccer, Volleyball
- Robotics Member
- Elected Captain of Gunderson High School's Volleyball/Soccer team
Skills
- Freight Quotes
- Lean Kaizen
- Aircraft Servicing
- Customer Experience
- Purchase Orders
- Product Replenishment
- Warehouse Asset Oversight
- Database Maintenance
- Oversee Supply Chain
- Equipment Redistribution
- Source Materials
- Word Processing
- Desktop and Laptop Computers
- Shipment Coordination
Certification
- Certified Logistics & Medical Material Management, United States Army Reserves
- Certified Food Handler, Dio Deka/Due Dieci
Soccer/Volleyball
I have lead the Gunderson High School's Volleyball team through league with only a 2 loses. I have later earned the All league award for volleyball.
I have been playing soccer since I was 10 years old. I played for John Muir Middle School, South San Jose and also Gunderson High School. I am very team oriented and love working with other people. A lot of the times on my free time I go play soccer with my friends which I play as the Goal Keeper. I am very dedicated in becoming the best at what ever I can do.
Additional Information
I am very dedicated to the companies purpose of success and the path to get there. I am very interested in learning new ways to better my current position that I work at. If it's a new area of study I am always willing to go through the necessary training and hands on procedures to better my knowledge and performance outcome.
Timeline
Bar Back - Due Dieci & Dio Deka
03.2022 - 05.2023
Logistics & Medical Material Management - United States Army/ United States Army Reserves
12.2020 - Current
West Valley Community College - No Degree, Chemical Engineering
Medical Education And Training Campus - Military Job Certification, Logistics And Materials Management
Gunderson High School - High School Diploma,
- Certified Logistics & Medical Material Management, United States Army Reserves
- Certified Food Handler, Dio Deka/Due Dieci
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