Summary
Overview
Work History
Education
Skills
Timeline
Generic

Travis Tran

Marrero,LA

Summary

I'm a past receptionist and host who has multi-tasking, time-management, and customer service skills. I'm capable of enhancing customers' experiences through attentiveness, compassion, and conflict resolution. I have a keen eye for detail and ensure the best possible service for customers. My goal is to continue developing and honing my customer service abilities while also learning and fostering new skills and experience as a server.

Overview

3
3
years of professional experience

Work History

Server

Sake Cafe
Metairie, Louisiana
05.2025 - Current
  • Followed health safety guidelines when preparing and serving food products.
  • Handled money transactions accurately while following company procedures for handling cash payments and accurately recorded orders on the cash register and point-of-sale (POS) system.
  • Took orders from customers accurately and in a timely manner.
  • Delivered food orders promptly and courteously.
  • Performed opening and closing duties such as setting up the dining area, restocking supplies, and cleaning.
  • Upheld high standards of sanitation in accordance with health department regulations.
  • Collaborated and communicated effectively with other restaurant staff members to ensure efficient operations within the restaurant environment.
  • Stayed informed about daily specials, new menu items, and promotions.

Restaurant Host

Daiwa Sushi Bar & Japanese Cuisine
Metairie, LA
11.2024 - 05.2025
  • Managed incoming dining reservations, ensuring accurate recording and efficient seating arrangements.
  • Conducted thorough inspections of dining and serving areas to maintain cleanliness and proper setup standards.
  • Welcomed guests warmly, collected necessary information, and coordinated seating or waitlist placement.
  • Provided support to servers during peak hours to enhance service efficiency and guest experience.
  • Maintained well-stocked server stations with essential supplies before, during, and after shifts.
  • Addressed guest inquiries regarding menu items, services, and promotions with detailed knowledge.
  • Engaged with patrons to foster a welcoming atmosphere, resolve concerns, and ensure satisfaction.
  • Proactively resolved customer service and food-related issues to uphold high satisfaction levels.
  • Responded promptly and professionally to customer complaints, maintaining a positive dining environment.
  • Monitored dining room operations, swiftly addressing any issues to ensure seamless service.

Receptionist

Nail Edit
Gretna, LA
06.2022 - 11.2024
  • Greeted customers, and escorted customers to be seated.
  • Demonstrated excellent customer service skills by providing a warm welcome, friendly attitude, and professional demeanor at all times.
  • Took phone calls, appointments, and customer complaints.
  • Operated the register, processed refunds, and managed payments.

Education

High School Diploma -

Benjamin Franklin High School
New Orleans, LA
05-2023

Some College (No Degree) - Criminology

Loyola University, New Orleans
New Orleans, LA

Skills

  • Customer service
  • Interpersonal communication
  • Conflict resolution
  • Time management
  • Problem-solving
  • Detail-oriented
  • Inventory management
  • Guest seating
  • Effective multitasking
  • Hospitality service expertise
  • Hospitality and accommodation
  • Reservations management
  • POS experience
  • Order taking and fulfillment
  • Dining customer service
  • Food safety

Timeline

Server

Sake Cafe
05.2025 - Current

Restaurant Host

Daiwa Sushi Bar & Japanese Cuisine
11.2024 - 05.2025

Receptionist

Nail Edit
06.2022 - 11.2024

High School Diploma -

Benjamin Franklin High School

Some College (No Degree) - Criminology

Loyola University, New Orleans

Similar Profiles

CREATE PROFILE
Travis Tran
Want your own profile? Build for free at Resume-Now.com