ALMA TURNER
Cahokia Heights,IL
Summary
Proven track record in enhancing resident satisfaction and maintaining high standards of cleanliness at Call For Help Inc., showcasing strong work ethic and situational awareness. Excelled in conflict resolution and emergency intervention, significantly improving living environment and operational efficiency. Demonstrates respectfulness and adeptness in safe handling procedures.
Overview
23
23
years of professional experience
Work History
Lunch Monitor
Cahokia Unit School District 187
03.2023 - Current
- Collaborated with school staff to address any concerns or issues regarding student behavior during lunch periods.
- Walked around cafeteria looking for spills and assisting students with opening food containers.
- Prevented potential accidents by swiftly addressing spills or other hazards within the cafeteria area.
- Cleaned and sanitized surfaces, tools and equipment.
- Collected trash, wiped up spills, and removed trays to maintain fresh and clean customer areas.
- Assisted with bussing tables and cleaning up spills.
Residential Assistant
Call For Help Inc.
10.2001 - 09.2023
- Facilitated conflict resolution between residents when necessary, promoting a harmonious living environment for all occupants.
- Contributed to staff meetings, sharing progress reports and providing suggestions on potential operational improvements.
- Enhanced resident satisfaction by addressing concerns and resolving issues in a timely manner.
- Assisted with move-in and move-out processes, ensuring smooth transitions for new and departing residents.
- Evaluated performance of residential staff periodically, providing constructive feedback to improve overall team efficiency.
- Improved facility cleanliness by organizing and supervising regular maintenance tasks.
- Aided residents in completing daily routines of care and activities.
- Assisted residents with transitioning into new living environment and maintained strong relationships with residents.
- Facilitated floor meetings to discuss concerns, review complaints, and convey information about policy changes.
- Provided crisis management and intervention during emergency situations.
Education
Associate of Science -
Southwestern Illinois College
East St. Louis, IllinoisSkills
- Strong Work Ethic
- Respectfulness
- Safe handling procedures
- Situational Awareness
Timeline
Lunch Monitor
Cahokia Unit School District 187
03.2023 - Current
Residential Assistant
Call For Help Inc.
10.2001 - 09.2023
Associate of Science -
Southwestern Illinois College
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