Travis Veldboom
Oostburg,WI
Summary
Cybersecurity professional with hands-on experience in networking, Windows Server, Active Directory, Linux administration, virtualization, and network analysis. CCNA-certified with strong troubleshooting, analytical, and customer service skills developed through four years in fast-paced technical operations roles. Proven ability to manage systems, support users, work with technical tools, and maintain accuracy and documentation. Seeking an IT, SOC, or cybersecurity support role where I can apply my training and continue developing professionally.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Parts Counterperson
Eric Von Schledorn Ford
Oostburg, USA
05.2024 - Current
- Knowledgeable Parts Counterperson with a strong background in automotive parts sales, inventory management, and customer service.
- Skilled in identifying and sourcing parts for a wide range of Ford vehicles, providing accurate recommendations, and ensuring timely and efficient order fulfillment.
- Adept at managing customer inquiries, assisting with parts orders, and maintaining a clean, organized parts department.
- Demonstrates excellent communication skills, attention to detail, and a commitment to delivering high-quality service while supporting the overall operations of the dealership or parts department.
Customer Service Representative
Playground PAR LLC
Port Washington, USA
04.2022 - 08.2023
- Customer-focused professional with a background in automotive maintenance and inventory management.
- Skilled in answering customer inquiries, processing orders, and assisting with parts selection.
- Experienced in unloading and inventorying new vehicles, handling returns and billing, and managing freight shipments.
- Proficient in assisting walk-in customers, pulling parts from inventory, and promoting online and eBay stores.
Parts Delivery/Shipping and Receiving
Van Horn Ford/Kia
Sheboygan, USA
02.2021 - 01.2022
- Dynamic professional with a strong background in managing Ford and Kia parts orders, overseeing inventory, and supporting technicians with parts and orders.
- Skilled in billing and managing parts for repair and collision center jobs.
- Experienced in providing exceptional customer service, both in-person and over the counter, to meet diverse needs.
- Proven ability to travel to various dealerships to collect parts, ensuring efficient job completion.
Education
Associate of Science - Cybersecurity
Lakeshore Technical College
Cleveland, WI08.2025
Diploma in General Education -
Oostburg High School
Oostburg, WI05.2019
Skills
- Network security fundamentals (TCP/IP, routing and switching, VLANs)
- Threat detection and basic incident identification
- Network traffic capture and analysis using Wireshark
- Log review and anomaly recognition
- Windows Server fundamentals and system configuration
- Active Directory user, group, and permission management
- Linux administration (command line, users, permissions, processes)
- Operating system security and system hardening concepts
- IDS/IPS and firewall concepts
- Vulnerability awareness and security best practices
- Troubleshooting network and system issues
- Documentation, reporting, and procedural compliance
- Security awareness (phishing, malware, unauthorized access)
- Adherence to least privilege and security policies
Certification
Cisco CCNAv7: Enterprise Networking, Security, and Automation, 11/01/23
Accomplishments
Presidential Honors Recipient, Deans List 2023 and 2024
Timeline
Parts Counterperson
Eric Von Schledorn Ford
05.2024 - Current
Customer Service Representative
Playground PAR LLC
04.2022 - 08.2023
Parts Delivery/Shipping and Receiving
Van Horn Ford/Kia
02.2021 - 01.2022
Associate of Science - Cybersecurity
Lakeshore Technical College
Diploma in General Education -
Oostburg High School