Summary
Overview
Work History
Education
Skills
Stein Eriksen Lodge
Timeline
Generic

Travis Vogen

Coalville,UT

Summary

Dynamic Lead Bartender at Hyde Hospitality with expertise in cocktail development and inventory management. Proven ability to enhance customer satisfaction through innovative drink menus and exceptional service. Trained new staff effectively, ensuring compliance with health codes and safety protocols, while significantly reducing waste. Strong customer service orientation drives repeat business and loyalty.

Overview

19
19
years of professional experience

Work History

Lead Bartender

Hyde Hospitality
12.2021 - 12.2024
  • Crafted special drink and cocktail menu items for seasonal offerings.
  • Handled simultaneous customer, team, and business needs while avoiding unnecessary delays or errors.
  • Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
  • Trained multiple new bartenders on drink preparation, product promotion, garnish preparation, and sanitation protocol.
  • Kept alcoholic beverages well-stocked and organized to meet expected demands.
  • Implemented drink prep procedures, significantly reducing wasted stock.
  • Served high customer volumes during special events, nights, and weekends.
  • Followed alcohol awareness procedures for preventing excessive guest intoxication.
  • Organized bar inventory and storage procedures to keep stock within optimal levels and meet expected customer demands.
  • Kept bar presentable and well-stocked to meet customer needs.
  • Adhered to state laws regarding alcoholic beverage services and customer regulations.
  • Trained new bartenders on drink preparation, product promotion, garnish preparation, and sanitation protocol.
  • Verified drinking age requirements of customers by carefully reviewing photo identification.
  • Upheld strict regulations for safe alcohol service and food safety.
  • Tracked bar stock levels and promptly replenished low materials to prevent shortages.
  • Kept bar stocked with liquors, juices and garnishes for drinks.
  • Practiced safe work habits, wearing protective equipment and consistently following MSDS and OSHA standards.
  • Trained multiple new bartenders on drink preparation, product promotion, garnish preparation, and sanitation protocol.

Bartender

Dave & Buster's
12.2018 - 05.2022
  • Handled simultaneous customer, team, and business needs while avoiding unnecessary delays or errors.
  • Organized bar inventory and storage procedures to keep stock within optimal levels and meet expected customer demands.
  • Adhered to state laws regarding alcoholic beverage services and customer regulations.
  • Obtained cash bank and stocked service bar to prepare for operation.
  • Served high customer volumes during special events, nights, and weekends.
  • Kept bar presentable and well-stocked to meet customer needs.
  • Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
  • Trained new bartenders on drink preparation, product promotion, garnish preparation, and sanitation protocol.
  • Upsold menu items to customers, driving up per sale revenues and maximizing profits.
  • Maintained impeccably clean, attractive and well-stocked bar area.
  • Kept bar stocked with liquors, juices and garnishes for drinks.
  • Verified drinking age requirements of customers by carefully reviewing photo identification.
  • Regularly cleaned and sanitized bar area, beer lockers, refrigeration and storage areas.
  • Mixed unique and interesting cocktails for customers, including bar specials.

Bartender

Stein Eriksen Lodge
10.2016 - 10.2018
  • Organized bar inventory and storage procedures to keep stock within optimal levels and meet expected customer demands.
  • Adhered to state laws regarding alcoholic beverage services and customer regulations.
  • Obtained cash bank and stocked service bar to prepare for operation.
  • Served high customer volumes during special events, nights, and weekends.
  • Kept bar presentable and well-stocked to meet customer needs.
  • Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
  • Upsold menu items to customers, driving up per sale revenues and maximizing profits.
  • Upheld strict regulations for safe alcohol service and food safety.
  • Verified drinking age requirements of customers by carefully reviewing photo identification.
  • Used extensive knowledge of beer, wine and spirits to make informed recommendations to customers.

Bartender

Park Meadows Country Club
05.2013 - 09.2016
  • Organized bar inventory and storage procedures to keep stock within optimal levels and meet expected customer demands.
  • Adhered to state laws regarding alcoholic beverage services and customer regulations.
  • Served high customer volumes during special events, nights, and weekends.
  • Kept bar presentable and well-stocked to meet customer needs.
  • Followed alcohol awareness procedures for preventing excessive guest intoxication.
  • Prepared custom drink orders by accurately measuring and mixing house ingredients.
  • Cultivated strong relationships with repeat customers, engaging in friendly conversation and memorizing drink orders to promote loyalty.
  • Used extensive knowledge of beer, wine and spirits to make informed recommendations to customers.
  • Applied knowledge to create innovative cocktails, enhance flavor profiles and expertly pair food and drinks.

Shop Manager

Ski N See & ARCS Ski & Snowboard
11.2006 - 04.2013
  • Kept orderly and accurate accounting records by monitoring sales documentation.
  • Oversaw employee performance, corrected problems, and increased efficiency to maintain productivity targets.
  • Managed inventory control, cash control, and store opening and closing procedures.
  • Developed new promotional campaigns to attract new customers.
  • Implemented store policies and procedures to remain compliant with corporate guidelines.
  • Trained and guided team members to maintain high productivity and performance metrics.
  • Interacted well with customers to build connections and nurture relationships.
  • Scheduled employees for shifts, taking into account customer traffic and employee strengths.
  • Tracked trends and suggested enhancements to both challenge and refine company's product offerings.
  • Implemented business strategies, increasing revenue, and effectively targeting new markets.

Forklift Operator/Marina Dock Hand

Jordanelle Rentals & Marina
06.2006 - 09.2009
  • Used strapping and bracing techniques combined with proper balancing to prevent load shifting.
  • Inspected equipment for defects and performed repairs or maintenance tasks.
  • Transported goods between warehouse locations according to shipment and storage needs.
  • Responsible for the safe launching of customer boats on the water using a forklift
  • Responsible for docking customer boats and safely returning them back to dry boat storage using forklift.

Education

High School Diploma -

Park City High School
Park City, UT
05-2006

Skills

  • Health codes compliance
  • Menu development
  • Workplace safety
  • Cocktail development
  • Inventory
  • Safe food handling procedures
  • Food service
  • Menu memorization
  • Forklift maintenance
  • Customer Service-oriented
  • Heavy equipment operations
  • General laborer

Stein Eriksen Lodge

Awarded employee of the quarter by Stein Eriksen Lodge a five star Michellin rated hotel for my excellence in customer service and also implementing a ski program for guest at the hotel.

Timeline

Lead Bartender

Hyde Hospitality
12.2021 - 12.2024

Bartender

Dave & Buster's
12.2018 - 05.2022

Bartender

Stein Eriksen Lodge
10.2016 - 10.2018

Bartender

Park Meadows Country Club
05.2013 - 09.2016

Shop Manager

Ski N See & ARCS Ski & Snowboard
11.2006 - 04.2013

Forklift Operator/Marina Dock Hand

Jordanelle Rentals & Marina
06.2006 - 09.2009

High School Diploma -

Park City High School

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Travis Vogen