Results-oriented and personable individual with a strong track record of analyzing, prioritizing, and successfully completing tasks in a professional manner.
Overview
21
21
years of professional experience
Work History
Truck Driver Class A CDL
J.B. Hunt
06.2022 - 09.2024
Ensured on-schedule delivery across route back and forth from Denton TX, and Dinuba CA, with adherence to safety protocols.
Truck Driver Class A CDL
Swift Transportation
03.2022 - 06.2022
Operated commercial trucks for long-haul routes.
Sales Consultant
Bank of America
01.2020 - 02.2022
Presented Credit Cards and numerous banking solutions to customers.
Solutions Specialist
Verizon Wireless
06.2014 - 01.2020
Cultivated customer loyalty among both current and new Verizon Wireless customers through tailored service suggestions and product offerings.
Directed team efforts to consistently meet monthly sales quotas.
Current team leader responsible for assisting and training new hires.
Customer Service Rep
Sprint
02.2009 - 04.2014
Ensured timely, friendly delivery of exceptional customer support.
Managed multiple call types including technical support, billing inquiries, escalations, and plan modifications.
Facilitated new hire training sessions by assisting both trainers and new hires.
Sales Rep
Ashley Furniture
04.2005 - 11.2008
Coordinated with team members on special projects and events.
Supported opening of additional Ashley Furniture Stores by joining company travel efforts in the southeastern region.
Collaborated with local high schools to promote brand at special events.
Maintained exceptional customer care throughout interactions.
Consistently ranked among top sales representatives with company.
Conducted morning sales meetings to discuss daily goals and promotions.
Correctional Officer
South Carolina Department of Corrections
01.2004 - 01.2005
Was responsible for the safety and supervision of everyone in the facility
In the dorms would provide the supervision of anywhere between 150 to 300 inmates at a time