I have spent more than 30 years in the Retail/Service Industry. My career encompasses Sales Management, team building, training, and full life cycle project experience. I am highly perceptive and excellent at troubleshooting problems within practices to increase company efficiency and performance. I have excellent communication and interpersonal skills with a proven lead-by-example mentality.
Overview
37
37
years of professional experience
Work History
Sales Representative
Orgill Inc
Collierville TN Covering Northern CA And NV
12.2020 - Current
Negotiated contracts to secure long-term business relationships and favorable pricing for clients.
Met with existing customers and prospects to discuss business needs and recommend optimal solutions.
Managed customer accounts to secure customer satisfaction and repeat business.
Recommended complementary purchases to customers, increasing revenue.
Consistently met or exceeded quotas by implementing strategic sales plans and effective time management.
Used customer insights to develop innovative sales strategies to increase sales.
Leveraged data-driven insights from market research to inform decision-making during client presentations.
Listened to customer needs and desires to identify and recommend optimal products.
Increased repeat business by fostering trust-based relationships with key accounts through regular communication.
Expanded customer base through cold calling, networking, and relationship building.
Increased sales revenue by identifying and targeting high-potential accounts.
Owner/Store Manager/Sales Management
The Doit Center
06.2008 - 12.2020
Hire/Fire/Salary review/Scheduling of 12 employees
Employee training through product knowledge and sales techniques
Establish and develop commercial business through reputation and service
Put in place our first dedicated outside Sales Group of 2 Full-time Reps
Drove Business through advertising campaigns
(Social Media and mailers)
Experienced in moving locations, retrofitting, and merchandising
(both layout and design and product adjacency
Safety coordinator and forklift trainer
I’m also hands-on with AR/AP/GL utilizing Epicor software
Responsible for all purchasing, new product additions, payroll, insurance, and taxes
Established loss prevention procedures
Strong communication skills, self-starter, organization, and ability to multi-task in a fast-paced environment.
Owner/Sales
Lockworx
01.2005 - 01.2008
I opened, managed, and grew into two locations
Established new commercial accounts through cold calling
Established and developed the CCTV side of the business
Hire/Fire/Salary Review of 6 Service Vans providing 24/7 service
Established relationships with large insurance providers for roadside assistance calls.
Sr. Executive Recruiter/Manager
Metricor
12.2002 - 01.2005
Responsible for finding executive-level ERP professionals for the Big 6 Accounting Firms nationwide
Ie: Anderson Consulting, Ernst and Young, Cooper and Lybrand, KMPG, Greenbrier & Russel, Deloitte & Touche
Established the company's first retained relationship with EDS Corp for executive-level technology jobs
I was awarded a 250K retainer for a dedicated search approach
Mentored and trained new recruiters on sales and closing techniques
Established and developed contacts through cold calling, referral networking, and creative sourcing activities.
Project Lead/Merchandising/Store Development
Ace Hardware Corporation
01.1996 - 01.2002
Worked with dealers on New Programs and Services
Traveled Monday-Friday in both the US and Canada
I worked in store development and was part of a team that did retrofits and store conversions across the country and Canada
Well-versed in-store layout and design, Pegman, as well as merchandising flow
Helped in determining adjacencies and cross-isle merchandising strategies
Was a key member in developing” The Store on the Floor, “where we put in a complete hardware store in the New Orleans convention center
I was an instrumental team member in setting up and designing Ace Hardware’s first corporate-owned stores
The first store was in Oswego, IL
I traveled across the country to visit with new dealers who were planning a New opening, retrofit, or conversion to educate them on what would happen and train them to ease the stress of the project
Accountable for pre- and post-project goals as they relate to completion.
Manager/Trainer/Sales
Foothill Builders Ace Hardware
01.1987 - 01.1996
Employee training and development
Scheduling floor and department personnel
Customer service/relationship building
Kitchen, bath, and remodeling sales
Assisted in opening a second location and became Store Manager
Established classroom-style training environment that taught customer service, sales and add-on sales techniques, safety, and loss prevention.