Travis Whisman
Reno,NV
Summary
The golf career path started at a young age 3 years old. Became the #2 ranked junior in the country at age 17. After graduating from Galena HS many golf scholarships were offered and a .393 GPA in high school gave choices. University of Nevada Las Vegas golf team was often ranked #1 in the country in those years and seemed to be a right fit with coach and teammates. Graduated college as a 2 time Academic All American along with 3 All Mountain West honorees. From there turned professional immediately and preceded to have 36 professional victories. Often caddied for players on the PGA tour to supplement travel costs. Finding any means to extend chances of playing full time at the highest level.
Whatever it is, try to be as efficient as possible, learn each day, have a positive attitude attempt each trade to the fullest potential.
Overview
23
23
years of professional experience
Work History
Professional Golfer
Self-employed
05.2005 - 04.2023
- Won 36 professional golf tournaments across the United States.
- Played in first ever Reno/Tahoe Open.
- 2005 and 2006 Butch Harmon Tour "Player of the Year"
- Increased strength, agility and game skills through successful consistent practices.
- Promoted proper stretching, warm-ups and conditioning exercises to prevent sports injuries. Including Bikram Yoga and Pilates.
- I was trained properly use of equipment for safety and maximum results by two renowned physical therapists. Keith Klevens and Todd Eekhoff
- Developed game plans and adjusted to meet various round and tournament situations.
- Was educated on nutrition and positive life choices for better health and performance.
- Evaluated tapes of previous tournament rounds to assess strategies for past course knowledge and to improve overall game in highly competitive arenas.
- Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.
- Carried out day-day-day duties accurately and efficiently.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Worked flexible hours; weekend, and holiday shifts.
- Performed duties in accordance with United States Golf Associations rules, policies and regulations.
- Proved successful working within tight deadlines, including traveling between tournaments.
- Used critical thinking to break down problems, evaluate solutions and make good efficient decisions.
PGA Tour Caddie
Chez Reavie, Scott Piercy, Ryan Moore, C.T. Pan
- Assisted PGA tour players with selecting clubs, choosing strategies and selecting shots..
- Maintained ability to help smooth pace of play for golfers on course.
- Repaired divots and ball marks and raked bunkers to maintain PGA tournaments pristine standards.
- Assisted players in improving players swing, tournament play and mental awareness.
- Determined distances to pins, temperature, elevation change, altitude variances of course location. Predicted wind speeds and humidity of air conditions.
- Helped analyze and read undulations of putting greens and natural terrain.
- Cleaned and maintained balls, clubs, equipment, and course amenities.
- Caddie/ Swing Coach/ Mental Advisor/ Friend
- Managed time efficiently to ensure completion of all necessary tasks
- Caddied for 3 top ten finishes in PGA Tournaments
- 6 different PGA Players
Professional Golf Instructor
DGM
04.2018 - 11.2020
- Coordinated lessons with head pro, golf shop, range and necessary departments.
- Explained and demonstrated principles, techniques and methods of regulating movement of body, hands and feet to achieve game proficiency.
- Observed students during practice to detect and correct mistakes.
- Provided individualized golf training direction, encouragement and motivation to prepare athletes for tournaments, competitive events and tours.
- Assisted student/ customers by providing and interpreting golf policies, rules and regulations, in accordance with USGA.
- Taught individual and group lessons for all ages, including 18-hole or 9-hole play and swing analysis.
- Created over 200 player profiles to define strengths, weaknesses and past experiences.
- Helped organize golf awareness camps and junior camps in Reno, Vegas, and Sacramento areas.
- Encouraged increased player strength, agility and game skills through successful practices.
- Promoted proper stretching, warm-ups and conditioning exercises to prevent sports injuries.
- Trained athletes in proper use of equipment for safety and maximum results.
- Developed game plans and adjusted to meet all levels of golfers' talent and competitive aspirations.
- Coordinated special events such as free preseason range sessions for juniors, training camps and special workshops to support golfers goals.
- Educated players on nutrition and positive life choices for better health and performance.
- Evaluated tapes of competition tournament play to assess strategies for possible better future play.
- Cultivated interpersonal skills by building positive relationships with others.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Applied creative and resourcefulness through development of innovative solutions.
- Developed and delivered effective and engaging coaching sessions to improve performance.
- Grew and maintained network of professional resources to refer clients to.
- Assisted clients in setting and achieving personal and professional and team goals.
- Recruited student-athletes of caliber to elevate team performance. *University Nevada Las Vegas Golf Team Alumni, Academic All American two times 2004 and 2005, Two Year Team Captain
- Analyzed client feedback to adjust coaching sessions accordingly
Golf Professional/Club Pro
DGM
03.2014 - 06.2015
- Increased player strength, agility and game skills through successful practices and etiquette.
- Oversaw and managed more the 425 members, and at times over 300 golfers per day.
- Promoted proper stretching, warm-ups and conditioning exercises to prevent sports injuries.
- Trained athletes in proper use of equipment for safety and maximum results.
- Developed game plans and adjusted to meet various game situations.
- Established clear benchmarks for performance and monitored individual and team progress.
- Started, ruled and scored all 42 Men and Women Club tournaments
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Worked flexible hours; night, weekend, and holiday shifts. different shifts.
- Performed duties in accordance with applicable standards, policies and regulatory guidelines to promote safe working environment.
- Maintained energy and enthusiasm for work environment, with many facets of customer service responsibilities. Including, checking golfers in and collecting greens fees, announcing players name and groups to first tee, course knowledge, locations of food and restroom services, retailing golf apparel, golf clubs, golf balls and accessories.
- Proved successful working within tight windowed tee times and often fast-paced atmospheres during early morning golf rushes and shotgun events.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
- Offered friendly and efficient service to customers, handled challenging situations with ease and kindness.
- Developed and maintained courteous and effective working relationships.
- Maintained excellent attendance record, consistently arriving to work on time.
- Provided each member with United States Golf Association's handicap index.
Sales Representative
Reno GMC, Cadillac And Hummer
08.2011 - 05.2012
- Closed sales by overcoming objections, asking for sales, negotiating price and completing purchase contracts,
- Qualified buyers by matching requirements and interests to various car or truck models and discussing finance options.
- Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
- Negotiated purchase prices and explained sales, warranty and optional products.
- Greeted customers on lot and in showroom to answer questions about brand and available inventory.
- Responded to customer enquiries via telephone and email.
- Answered customer telephone calls promptly to avoid on-hold wait times.
- Demonstrated automobiles by explaining characteristics, capabilities and features, taking test drives and explaining warranties and services.
- Completed registration paperwork and sales documentation.
- Followed-up on warm Internet leads and responded to customer questions about vehicle availability, price and options while fielding inquiries from various marketing websites.
- Met customers on lot and in showroom to discuss available vehicles and options.
- Prepared purchased vehicles and completed final delivery checks.
- Reviewed vehicles before final delivery to validate for completed tasks such as installed add-ons and damage corrections.
- Drove team revenue totals by bringing in top sales numbers.
- Established and devised strategy to meet personal goals consistent with dealership standards of productivity.
- Maintained compliance with all service, quality, and regulatory standards.
- Contacted associated dealerships to locate desired vehicles meeting customer specifications.
- Tracked down hard-to-find merchandise at diverse locations.
- Supported loss prevention goals by monitoring shopper behavior.
- Coordinated restocking of sales floor with current merchandise and accurate signage for current promotions.
Golf Club Fitting/Sales Associate Specialist
PGA Superstore
12.2009 - 05.2011
- Greeted consistently 60-100 customers per day and helped with product questions, selections and purchases.
- Fitted customers for proper golf clubs and equipment using state of art swing monitors to insure proper fit, while providing confidence to customers.
- WAREHOUSE style work environment
- Offered each customer top-notch, personal service to boost sales and customer satisfaction.
- Helped customers complete purchases, locate items and join reward programs.
- Checked pricing, scanned items, applied discounts and printed receipts to ring up customers.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
- Balanced and organized cash register by handling cash, counting change and storing coupons.
- Answered questions about store policies and addressed customer concerns.
- Provided accurate information about promotions, customer programs and products, helping drive high customer retention.
- Used consultative sales approach to understand customer needs and recommend relevant offerings.
- Organized store merchandise racks and displays to promote and maintain visually appealing environments.
- Used POS system to process sales, returns, online orders and gift card activations.
- Issued receipts and processed refunds, credits or exchanges.
- Trained new associates on cash register operations, conducting customer transactions and balancing drawer.
- Supported loss prevention goals by monitoring shopper behavior.
Server
Native New Yorker
01.2009 - 11.2009
- Cultivated warm relationships with regular customers.
- Worked with POS system to place orders, manage bills and handle complimentary items.
- Explained menu items and suggested appropriate options for food allergy concerns.
- Bussed and reset tables to keep dining room and work areas clean.
- Upsold high-profit items such as appetizers and mixed drinks to enhance sales numbers.
- Kept register accurate through correct billing, payment processing and cash management practices.
- Used slow periods to restock supplies, ice, trays and delivery bags.
- Checked identification for minimum age for sale of alcoholic beverages.
- Noted special patron requests and followed up with kitchen to confirm delivery.
- Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.
- Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals and walk-in business.
- Resolved guest and employee complaints to maintain complete customer satisfaction and workforce effectiveness.
- Maintained thorough menu knowledge to sufficiently answer questions regarding menu item sourcing, ingredients and cooking methods.
- Answered customers' questions, recommended items and recorded order information.
- Collected payment for food and drinks served, balanced cash receipts and maintained accurate cash drawer.
- Quickly and clearly communicated dining orders to kitchen staff, directing attention to special requests or dietary restrictions.
- Maintained order efficiency and accuracy through clear communication with kitchen staff, earning numerous recommendations from satisfied customers.
- Inspected dishes and utensils for cleanliness.
- Printed dining checks with total due, collected payment and offered receipts to complete transactions.
- Presented menus to patrons promptly after seating and answered questions about menu items, making recommendations upon request.
- Collected orders and relayed them to bartenders quickly and accurately.
- Monitored patrons for alcohol intake to appropriate levels and took measures to curtail inappropriate behavior.
- Mixed both standard and specialized drink orders using liquor, bitters, sugars and fruits.
- Supervised dining table set-up to prepare for diversity of event types, following strict service standards.
- Served water, soda and alcohol beverages and offered refills.
- Maintained order efficiency and accuracy through clear communication with kitchen staff, earning numerous recommendations from satisfied customers
- Presented menus to patrons promptly after seating and answered questions about menu items, making recommendations upon request
Player Services Representative
Bellagio Hotel Casino/ Shadow Creek Golf Course
08.2000 - 06.2005
- Delivered exceptional customer service to every customer by leveraging extensive knowledge of Bellagio, Shadow Creek and services and creating welcoming, positive experiences.
- Promoted superior experience by addressing customer concerns, demonstrating empathy and resolving problems swiftly.
- Effective liaison between customers and internal departments.
- Responded proactively and positively to rapid change.
- Exhibited high energy and professionalism when dealing with clients and staff.
- Sought ways to improve processes and services provided.
- Enhanced productivity levels by anticipating needs and delivering outstanding support.
- Recorded actions taken, issues resolved and sensitive information to effectively manage customer accounts.
- Increased customer satisfaction 20% by serving food, water and towels to golfers.
- Resolved guest issues by identifying source of complaint and formulating corrective action with supervisor.
- Maximized customer service and satisfaction by providing directions to visitors regarding requested locations, events and landmarks.
- Delivered information and details of interest about facility to visitors.
- Maintained smooth pace of play for golfers on course.
- Repaired divots and ball marks and raked bunkers to increase course attraction and boost ratings.
- Determined distances to pins and advised players on proper clubs and methods.
- Cleaned and maintained balls, clubs and course amenities.
- Assisted players in improving game play.
- Worked [5 to 7] tournaments each year with amateur and professional golfers.
- Oversaw refreshments counter, selling food items to customers and maintaining sufficient stock of products and supplies to meet expected needs.
Education
Bachelor of Social Science - Social Science
University of Nevada - Las Vegas
Las Vegas, NV05.2005
Skills
- Critical Thinking, Diverse Circumstances, Learning Strategies
- Determined, Hard Working, Consistent, Timely, Reliable, Disciplined
- Complex Problem-Solving, Enjoy Learning, Eager to Understand
- Unlimited Possibilities, Constant Adaption
- Positive attitude, Ability to Find Necessary Niches, Good Teammate, Social Perceptiveness
- Golf Instruction, Player Mentoring, Knowledgeable, Professional Relationships
- Competitor, Gametime Prepared/ Readiness, Tournament Competitions, Touring,
- Exercise Regimens, nutrition, Preparation
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote
It's fine to celebrate success but it is more important to heed the lessons of failure.
Bill Gates
Timeline
Professional Golf Instructor
DGM
04.2018 - 11.2020
Golf Professional/Club Pro
DGM
03.2014 - 06.2015
Sales Representative
Reno GMC, Cadillac And Hummer
08.2011 - 05.2012
Golf Club Fitting/Sales Associate Specialist
PGA Superstore
12.2009 - 05.2011
Server
Native New Yorker
01.2009 - 11.2009
Professional Golfer
Self-employed
05.2005 - 04.2023
Player Services Representative
Bellagio Hotel Casino/ Shadow Creek Golf Course
08.2000 - 06.2005
Bachelor of Social Science - Social Science
University of Nevada - Las Vegas
PGA Tour Caddie
Chez Reavie, Scott Piercy, Ryan Moore, C.T. Pan
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