TRAVIS WHITE
Katy,TX
Summary
Proven Success in Enterprise / Global Support and System Administration Talented Solutions Architect coordinates stakeholders to drive successful development efforts and meet mission-critical business needs. Skilled project manager and team leader with organized and decisive approach. Over 19 years of progressive experience in Corporate Enterprise IT.
Overview
13
13
years of professional experience
1
1
Certification
Work History
Solutions Architect – Data Center Backup & Storage
Sasol North America
2012.11 - Current
- Hired as a Data Center & Storage Management Specialist under the Data Center & Infrastructure Team in NA IM
- Manage all Server Rooms / Data Centers for all sites in North America
- Promoted collaboration between cross-functional teams by serving as a liaison between developers, product managers, and stakeholders during all phases of projects.
- Developed comprehensive documentation for technical specifications, project plans, and user guides, streamlining communication across teams.
- Implemented monitoring tools for proactive issue detection, reducing downtime due to unforeseen technical issues. (Solarwinds / SCOM monitoring)
- Managed project timelines effectively while juggling multiple priorities, consistently meeting deadlines without compromising quality.
- Supervised deployments and provided troubleshooting and user support.
- Broke down technical ideas and issues into non-technical terms for business executives.
- Responsible for the care of all equipment which resides inside each Data Center / Server Room for each site which includes power, Power Distribution Units (PDU's) HVAC cooling, Racks / Cabinets, Servers (physical/virtual) and dedicated appliances.
- Key Contributions: Server Security Remediations – Managed ongoing project with Sasol Security Team / HCL, coordinate with all server owners to identify downtime for each server
- Prior to applying remediation, a VM snapshot is always taken should any issue arise, we can easily revert back
- Managing Managed Services relationship with HCL across various service tracks (Storage, Wintel, Database, Backup) on a daily basis, after hours and on weekends
- Working closely with HCL on various implementation / upgrade projects
- Project Management – Managed many key projects to meet strenuous deadlines: Server Upgrade / Migrations (Server 2012 – Server 2019, Azure Migrations.) Data Backup Migration – Code42 to OneDrive ($100,000 in cost savings initiative for license renewal).
ADPE / Help Desk Lead
Department of Defense
2011.11 - 2012.11
- Hired as a Civilian IT Government Contractor through the Department of Defense to work for the Military
- Assisted Military personnel with many projects and tasks from an IT / Security perspective
- Key Contributions: Firewall Intrusion – Assisted with creating process documentation for submitting requests, submitting work flows. Preserve Data integrity and sensitivity of hard drives which resided on classified domains. Worked closely with Server Administrators on new server builds, Active Directory Administration, Server vulnerability remediations.
- Worked effectively in fast-paced environments.
- Self-motivated, with a strong sense of personal responsibility.
- McAfee ePO – Worked closely with Security / IA Teams to ensure that all devices which were online, were communicating back to server appropriately
- All devices which were decommissioned, assisted Team with purging from administrative console
- Data / Network Traffic Reporting – Assist IA Teams with reviewing data traffic reports to assist with implementing recommended solutions with various server / appliance owners
- Virus / Ransomware Threats – Worked closely with Security / IA Team to research on latest .DAT files for each specific threat.
Education
Bachelor of Business Administration in Computer Information Systems (CIS) -
University of Houston-Downtown
Houston, TX05.2003
Skills
- Cisco UCS / VxRail Hyper-Converged Administrator
- Server Security Vulnerability Remediations
- McAfee/ePO/MDE Admin (Virus / Ransomware Threat Protection)
- Commvault Admin (Server Backup Solution)
- LAN/WAN/NOC Administration (Solarwinds)
- Project Management / Documentation
- CrashPlan (Backup Solution) Admin
- OneDrive Admin
- SCCM Patch Review and Approval Administration for North American Servers
- NA Print Server Administrator
- VMWare Server Admin
- File Restore Admin (North America)
- Data Center HVAC (Liebert) Admin
- NetApp Storage Management Admin
- Customer Relations
- Improving processes
Certification
- Azure Fundamentals (AZ-900)
- Azure Administration (AZ-104)
- Microsoft Certified Technology Specialist (MCTS): Administering and Deploying System Center 2012 Configuration Manager
- Microsoft Certified Professional (MCP)
- Comptia Security +
Timeline
Solutions Architect – Data Center Backup & Storage
Sasol North America
2012.11 - Current
ADPE / Help Desk Lead
Department of Defense
2011.11 - 2012.11
Bachelor of Business Administration in Computer Information Systems (CIS) -
University of Houston-Downtown
- Azure Fundamentals (AZ-900)
- Azure Administration (AZ-104)
- Microsoft Certified Technology Specialist (MCTS): Administering and Deploying System Center 2012 Configuration Manager
- Microsoft Certified Professional (MCP)
- Comptia Security +
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