Summary
Overview
Work History
Education
Skills
Timeline
Generic

Travis Wilhelm

Denver,CO

Summary

Professional with strong background in logistics and warehouse operations, equipped to handle fast-paced environments. Known for reliability, adaptability, and collaborative approach to team tasks. Skilled in inventory management, sorting, and quality control, ensuring efficiency and accuracy. Focused on achieving results and consistently meeting organizational goals.

Overview

19
19
years of professional experience

Work History

Sortation Associate

Amazon
01.2022 - 12.2022
  • Supported warehouse operations with manual loading, unloading, and palletizing of packages.
  • Moved pallets and packing material to designated vacant storage areas for operational safety.
  • Maintained a safe work environment through proper handling of packages and equipment.
  • Increased productivity by working collaboratively with team members to meet deadlines.
  • Ensured accurate package delivery with attention to detail in labeling and scanning processes.

Merchandiser, Inventory Management

Coke A Cola
06.2014 - 06.2022
  • Maintaining multiple store accounts/locations keeping store shelf's full and organized
  • Removed damaged, out-of-code, not-in-set and discontinued items from displays.
  • Updated pricing and signage to complete product displays and educate customers.
  • Inspected merchandise for quality and arranged proper display location on floor.
  • Managed inventory levels with regular monitoring, ordering, and stock replenishment for optimal product availability.
  • Monitored inventory levels and kept adequate stock in product displays on sales floor.
  • Managed Backroom Organization and product
  • Completed efficient store resets to prepare store for special promotions and seasonal updates.
  • Trained in electric heavy machines such as Compactors, power lift jacks, fork lifts and hand jacks.
  • Trained new team members in merchandising best practices, ensuring a cohesive approach across the store.

Night Stocker,

King Soopers
06.2011 - 06.2014
  • Collaborated with coworkers to complete nightly stocking tasks efficiently and effectively.
  • Unloaded arriving product stock and moved to store display areas.
  • Reduced stock damage by carefully handling and transporting merchandise from storage to sales floor.
  • Contributed to a safe working environment by adhering to safety regulations during overnight shifts.
  • Exhibited strong time management skills by consistently completing tasks within assigned deadlines while maintaining a high level of accuracy and attention to detail.
  • Increased overall store cleanliness with thorough cleaning and maintenance of aisles, shelves, and storage areas.

Sales Associate, Lost Prevention/Returns Coordinator

Office Max
02.2009 - 08.2011


  • Built relationships with customers to encourage repeat business.
  • Maintained accurate inventory records to ensure adequate stock levels, minimizing out-of-stock situations that could impact customer satisfaction.
  • Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
  • Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
  • Managed returns, exchanges and refunds in accordance with store policy.
  • Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
  • Helped customers locate products and checked store system for merchandise at other sites.

Tool Rental Associate

Home Depot
01.2007 - 10.2009
  • Resolved customer complaints professionally and effectively, maintaining a high level of satisfaction among patrons.
  • Maintained a clean, organized, and safe work environment to ensure optimal functionality of tools and equipment.
  • Processed rental transactions accurately and efficiently, ensuring timely returns and preventing disputes over billing.
  • Examined, received and tagged tools to be cleaned, stored and repaired.
  • Conducted regular inventory checks to maintain accurate stock levels and prevent loss or theft.
  • Contributed to company sales goals by upselling related products and services when appropriate.
  • Educated customers on proper tool maintenance, prolonging the lifespan of rented equipment.
  • Coordinated delivery schedules for larger equipment rentals, maximizing convenience for clients while optimizing staff resources.
  • Managed reservation system efficiently, ensuring availability of requested tools for customer pick-up dates.
  • Assisted customers with troubleshooting tool issues, offering expert guidance and support.
  • Performed routine maintenance on rental tools to guarantee their safety and reliability for each user.

First Jobs, Starting Employment

Water World, KFC, K-mart
02.2004 - 01.2007
  • Provided pre- and post-sales customer service and support.
  • Provided excellent customer service, addressing inquiries and resolving issues efficiently.
  • Communication Skill
  • Prepared merchandise for sales floor by pricing or tagging.
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Assisted in training new staff members on company policies, product information, and sales techniques for a seamless onboarding experience.

Education

1 Year Complete - Culinary, Hospitality

Johnson & Wales University
Denver, CO

High School Diploma -

Thornton High School
Denver, CO
04-2008

Skills

  • Efficient package handling
  • Ensuring accurate data organization
  • Effective troubleshooting skills
  • Efficient time management
  • Logistics management
  • Collaborative teamwork
  • Customer engagement
  • Time management
  • Attention to detail
  • Workplace safety guidelines
  • Quality control
  • Inventory management

Timeline

Sortation Associate

Amazon
01.2022 - 12.2022

Merchandiser, Inventory Management

Coke A Cola
06.2014 - 06.2022

Night Stocker,

King Soopers
06.2011 - 06.2014

Sales Associate, Lost Prevention/Returns Coordinator

Office Max
02.2009 - 08.2011

Tool Rental Associate

Home Depot
01.2007 - 10.2009

First Jobs, Starting Employment

Water World, KFC, K-mart
02.2004 - 01.2007

1 Year Complete - Culinary, Hospitality

Johnson & Wales University

High School Diploma -

Thornton High School

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