Travis Williams
Cleveland
Summary
Skilled in providing top-notch support for over 20 years in dining room and bar settings, ensuring seamless service and customer satisfaction. Possess strong knowledge of food service protocols and bar maintenance, with ability to adapt quickly to fast-paced environments. Demonstrated success in improving workflow efficiency and collaborating effectively with kitchen and bar staff to meet service objectives. Committed to maintaining cleanliness and organization standards to enhance drinking and dining experience.
Overview
21
21
years of professional experience
Work History
Bar Lead/ Kitchen Manager
The Ivy Key
Cleveland
09.2023 - Current
- Effectively multitasked within fast-paced environment.
- Balanced tills, handled cash, processed credit card payment batches and prepared bank deposits.
- Revamped menu offerings, introducing new weekly specials.
General Manager
Trumans 216
Cleveland
03.2020 - 08.2023
- Trained employees on duties, policies and procedures.
- Managed nightly deposit operations.
- Managed orders for all food, drinks, and dry goods.
- Grouped payroll data systematically.
General Manager
FWD hospitality (Fwd, Magnolia, Seesaw, Sawyers)
Cleveland
06.2016 - 03.2020
- Trained employees on duties, policies and procedures.
- Conducted market research to identify trends, opportunities, and threats in the industry.
- Oversaw development of multiple employee handbooks.
- Directed extensive training sessions and employee hirings.
- Coordinated orders for multiple venues simultaneously.
Kitchen Manager/ Bar Manager
Bar Louie
Cleveland
10.2013 - 06.2016
- Interviewed, hired and supervised back of house staff to clean tables, remove dishes, take food to tables and assist servers and bartenders.
- Motivated kitchen staff by establishing goals to increase productivity and quality.
- Conducted regular staff meetings to discuss menu changes, safety protocols and performance reviews.
- Managed employee relations by providing guidance on job duties as well as disciplinary actions when needed.
Bar Manager
Bourbon
Washington
10.2012 - 10.2013
- Recommended food and drinks to patrons based on preference, pairings and special promotions.
- Learned the tasting and flavor profiles for over 200+ whiskey, scotch, bourbons.
- Maintained updated knowledge through continuing education and advanced training.
Bar Back
avenue taphouse
Lakewood
06.2010 - 10.2012
- Removed trays and stacked dishes for return to kitchen after finished meals.
- Restocked bar with necessary supplies, including liquor, beer, wine, and mixers.
- Used POS system to ring up customers and open and close tabs.
Assistant Kitchen Manager
Johnny mangos world cafe
Cleveland
07.2008 - 10.2012
- Monitored food cost percentages and labor costs to ensure budgetary goals were met.
- Implemented surface and equipment schedules and standards to maintain clean, neat and sanitized kitchen.
- Coordinated scheduling of cooks and other kitchen personnel to meet restaurant needs.
Line Cook
Ponte Vecchio
Cleveland
01.2004 - 07.2008
- Set up workstations with needed ingredients, utensils and cooking equipment.
- Sanitized workstation at end of shift to minimize risk of salmonella and other food-borne illnesses.
- Checked temperature of freezers and refrigerators to maintain proper storage of cold items.
Education
High School Diploma -
James Ford Rhodes
Cleveland, OH05-2005
Skills
- Menu development
- Cash handling
- Inventory management
- Employee training
- Customer service
- Safety protocols
- Cocktail creation
- Team building
- Scheduling
Timeline
Bar Lead/ Kitchen Manager
The Ivy Key
09.2023 - Current
General Manager
Trumans 216
03.2020 - 08.2023
General Manager
FWD hospitality (Fwd, Magnolia, Seesaw, Sawyers)
06.2016 - 03.2020
Kitchen Manager/ Bar Manager
Bar Louie
10.2013 - 06.2016
Bar Manager
Bourbon
10.2012 - 10.2013
Bar Back
avenue taphouse
06.2010 - 10.2012
Assistant Kitchen Manager
Johnny mangos world cafe
07.2008 - 10.2012
Line Cook
Ponte Vecchio
01.2004 - 07.2008
High School Diploma -
James Ford Rhodes
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