Travis Williams-Ellis
Atlanta
Summary
Results-driven operations and facilities management professional with 10+ years of leadership in program oversight, compliance, and customer service within school and community-based environments. Proven track record of managing large-scale operations, optimizing resources, and ensuring full compliance with federal, state, and organizational standards. Expertise in vendor relations, budgeting, scheduling, and process improvement. Recognized for building strong stakeholder relationships, resolving complex operational challenges, and delivering high-quality services that drive organizational success.
Overview
15
15
years of professional experience
Work History
Universal Banker
Chase Bank
Atlanta
03.2022 - Current
- Managed branch operations, including cash handling, account services, and compliance with federal and state banking regulations. Maintained accurate transaction and inventory records for financial instruments and branch assets. Provided customer-focused service, resolving complex client concerns, and ensuring satisfaction. Coordinated schedules and resources to meet operational needs.
Defensive Back Coach/ Special Team Coach
Stone Mountain High School
Stone Mountain, GA
02.2021 - 02.2023
- Developed defensive strategies to enhance team performance and player skills.
- Mentored student-athletes in fundamental techniques and game-day preparation.
- Analyzed opponents' offensive schemes to create tailored defensive plans.
- Conducted regular drills to improve players' agility, positioning, and awareness.
Customer Service Representative
Carey Paul Honda
Snellville
02.2022 - 01.2023
- Handle and resolve customer complaints regarding services. Greet customers and provide excellent customer service, ensuring all needs are met. Follow up with clients and offer additional services based on needs uncovered during initial consultation.
PFCE Manager
Early Childhood Development Co.
12.2016 - 02.2022
- Oversaw daily operations and staff performance for the Head Start program serving multiple locations. Managed compliance with federal performance standards, safety protocols, and program audits. Developed and executed operational schedules, allocating resources effectively across sites. Coordinated with vendors, service providers, and local agencies to meet facility and program needs. Maintained accurate records for audits, budget tracking, and program reporting.
Partnership Facilities Coordinator
Early Childhood Development Co.
02.2011 - 12.2016
- Inspected all Early/Head Start facilities and partnerships to ensure compliance with regulations. Compiled reports documenting compliance and identified non-compliance issues. Completed draft requisitions for services and materials. Supervised summer interns and coordinated schedules.
Parent Family Community Engagement Specialist
Early Childhood Development Co.
12.2011 - 02.2016
- Managed community partnerships and coordinated supportive services to ensure operational efficiency. Collaborated with external agencies and internal teams to address facilities-related needs and ensure safe, functional environments. Maintained exemplary records for compliance, performance tracking, and reporting.
Education
MBA - Human Resource Management
Ashworth College
01-2017
Bachelor of Science - Psychology
Southeastern Louisiana University
Associate of Arts - Business
Mississippi Gulf Coast Community College
Skills
- Facility operations & maintenance coordination
- Vendor & contractor negotiation
- Regulatory compliance (local, state, federal)
- Safety audits & quality assurance
- Scheduling predictive & preventive maintenance programs
- Inventory and asset management
- Customer service excellence
- Budget management & cost control
- Staff supervision & team leadership
- Data-driven decision making
Accomplishments
- Captained varsity football team to Region Championship (2004) and south state champions the following year.
- awarded all state offensive team as a running back (2004&2005)
- Awarded All-State Defense Team as a defensive back (2004 & 2005).
- Maintained 3.8 GPA — demonstrating time management and discipline.
- Led the south state of mississippi in interceptions both seasons.
- In 2023, I was inducted into my High school's Hall of Fame.
After leading my high school football team to 12-1 senior season, I had 5 Division I scholarships. I chose Louisiana State University, played one season then transferred to Mississippi Gulf Coast Community College, where I started two years as a free safety. We lost only in the championship game both seasons. I graduated early and accepted my scholarship at Southeastern Louisiana University.
Athletic Achievements
Details
Operations and facilities management professional with over a decade of leadership experience in program oversight, compliance, and customer service within school and community-based settings. Proven ability to manage large-scale operations, coordinate resources, and ensure compliance with federal, state, and organizational standards. Skilled in vendor relations, budgeting, scheduling, and process improvement. Adept at building strong relationships with stakeholders, resolving operational challenges, and delivering quality service in support of organizational goals.
Timeline
Universal Banker
Chase Bank
03.2022 - Current
Customer Service Representative
Carey Paul Honda
02.2022 - 01.2023
Defensive Back Coach/ Special Team Coach
Stone Mountain High School
02.2021 - 02.2023
PFCE Manager
Early Childhood Development Co.
12.2016 - 02.2022
Parent Family Community Engagement Specialist
Early Childhood Development Co.
12.2011 - 02.2016
Partnership Facilities Coordinator
Early Childhood Development Co.
02.2011 - 12.2016
Associate of Arts - Business
Mississippi Gulf Coast Community College
MBA - Human Resource Management
Ashworth College
Bachelor of Science - Psychology
Southeastern Louisiana University