Experienced Team Member bringing outstanding performance working with others to meet common goals. Familiar with project management and workflow optimization. Eager to bring knowledge to support business and customer needs.
Overview
17
17
years of professional experience
Work History
Team Member
Target
05.2023 - Current
Kept work areas clean, organized, and safe to promote efficiency and team safety.
Contributed to team success by completing jobs quickly and accurately.
Learned all required tasks quickly to maximize performance.
Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.
Developed strong customer service and product knowledge skills to enhance individual and team performance.
Maintained productive, efficient approach to all tasks.
Developed strong cooperative relationships with coworkers and managers.
Team Lead
Walmart
03.2020 - 08.2022
Trained new team members by relaying information on company procedures and safety requirements.
Coached team members in techniques necessary to complete job tasks.
Worked different stations to provide optimal coverage and meet production goals.
Evaluated employee skills and knowledge regularly, training, and mentoring individuals with lagging skills.
Minimized resource and time losses by addressing employee or production issue directly and implementing timely solutions.
Managed schedules, accepted time off requests and found coverage for short shifts.
Adjusted equipment to meet different productivity levels.
Directed and supervised team of 8 engaged in Photo Development, Wireless Activation, and Electronics sales.
ASM
Walmart
05.2017 - 03.2020
Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
Rotated merchandise and displays to feature new products and promotions.
Walked through store areas to identify and proactively resolve issues negatively impacting operations.
Maintained positive customer relationships by responding quickly to customer service inquiries.
Supervised and evaluated staff to help improve skills, achieve daily objectives, and attain advancement.
Created and maintained safe and secure work environments for employees.
Verified inventory counts remained within monthly tolerance levels and compiled financial data in compliance with budget.
Coached sales associates in product specifications, sales incentives, and selling techniques, significantly increasing customer satisfaction ratings.
Provided weekly work schedules to employees to accommodate business demands and vacation requests.
Analyzed customer feedback and implemented strategies to improve customer experience.
Assisted in recruiting, hiring and training of team members.
Trained and guided team members to maintain high productivity and performance metrics.
Tracked employee attendance and punctuality, addressing repeat problems quickly to prevent long-term habits.
Managed purchasing, sales, marketing and customer account operations efficiently.
Department Manager
Walmart
04.2015 - 05.2017
Managed inventory and receiving operations to maintain optimal stock levels and meet expected demands.
Communicated with managers of other departments to maintain transparency.
Worked actively with management team to create daily and weekly sales plans based on weekly sales trends.
Created and enforced department policies, procedures and standards to establish productivity and quality.
Partnered with merchandising team to plan and execute floor moves, merchandise placement, and overall sales set-up.
Motivated associates to consistently deliver effective selling behaviors through coaching and recognition.
Introduced new methods, practices, and systems to reduce turnaround time.
Trained personnel in equipment maintenance and enforced participation in exercises focused on developing key skills.
Cap 2 Associate
Walmart
10.2014 - 04.2015
Maintained merchandise presentation by removing damaged goods, stocking, and rotating merchandise and signing and pricing merchandise.
Maintained clean, safe work environment by managing trash, sweeping and performing other cleaning processes.
Monitored and adhered to company safety regulations and policies.
Moved excess materials to proper storage location.
Counted supplies in stock room and posted totals to inventory records using RF scanner.
Organized on-site stockroom to maximize existing space and improve efficiency, boosting efficiency [Number]%.
Verified inventory computations by comparing to physical counts of stock, efficiently investigating discrepancies and adjusting errors.
Computer Lab Assistant
University Of Louisiana At Monroe
01.2007 - 01.2010
Supported all computer lab operations.
Handled lab equipment, cleaned keyboards, monitors and disk drives.
Provided instruction to all lab users on proper use of all equipment.
Diagnosed hardware problems and fixed faults or contacted appropriate repair service.
Configured hardware, devices, and software to set up work stations for employees.
Monitored systems in operation and quickly troubleshot errors.
Patched software and installed new versions to eliminate security problems and protect data.
Presented software packages and applications and developed lab templates.
Installed and configured operating systems and applications.
Installed, configured and maintained computer systems and network connections.
Removed malware, ransomware, and other threats from laptops and desktop systems.
Configured and tested new software and hardware.
Offered assistance in implementing and developing training programs.