Self-motivated professional successful in seizing viable opportunities for expansion and innovation in business. Background in increasing profits, reducing costs and transforming customer service standards. Experienced in leading and supervising operational and sales teams.
Overview
23
23
years of professional experience
Work History
Real Estate Professional
R Squared Real Estate
02.2021 - Current
Communicated with clients to understand property needs and preferences.
Wrote listings detailing and professionally highlighting property features to increase sales chances.
Coordinated communication between buyers and sellers to provide positive experiences for both parties.
Coordinated appointments to show marketed properties.
Goal to make 50 calls per day and make contact with 5 new clients.
Owner
Winning Image Auto Spa
12.2020 - 05.2024
Managed day-to-day business operations.
Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
Established foundational processes for business operations.
Owner
Phoenix Rental and Service
04.2017 - 12.2023
Managed day-to-day business operations.
Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
Oversaw daily operations, ensuring all tasks were completed accurately and efficiently by team members.
Increased customer satisfaction by implementing efficient business processes and providing exceptional service.
Trained and motivated employees to perform daily business functions.
President
Wimmer Lawn & Landscape, Inc
03.2001 - 12.2019
Hired and managed employees to maximize productivity while training staff on best practices and protocols.
Increased customer satisfaction through continuous improvement initiatives and excellent customer service.
Managed crisis situations effectively while minimizing disruption to daily operations.
Enhanced company performance by implementing strategic plans and overseeing daily operations.
Established a culture of accountability by setting clear expectations and holding individuals responsible for results.
Payroll Specialist at Distinguished Real Estate (Al Tayer Group Company- Luxury Real Estate)Payroll Specialist at Distinguished Real Estate (Al Tayer Group Company- Luxury Real Estate)
Licensed Sales Representative and Licensed Auctioneer Assistant at Castran Gilbert Real Estate & Hocking Stuart Real EstateLicensed Sales Representative and Licensed Auctioneer Assistant at Castran Gilbert Real Estate & Hocking Stuart Real Estate