Travis Wright

General Manager Idealease:

Primary Responsibiilties:

• Generate a minimum profit of 10% net profit in the full service lease and rental department.
• Drive profitable growth in accordance with growth forecasted plans
• Develop and implement an annual business plan including sales forecasts, budgets and quarterly projections..
• Develop and implement operating policies and procedures in conformance with company policies.
• Maintain all lease and rental facilities, vehicles, signage, and any other company assets in accordance with company standards.
• Recruit and hire employees as business levels indicate.
• Safeguard comapny assets by maintaing strong internal controls.
• Review all company financials and operating statement and iniate corrective actoion for improvement in operations.
• Promote an atmosphere of cooperation, team work, and good will with all employees within Ward Idealease and Ward International Trucks.
• Monitor and Measure overhead per unit and keep below a goal of $3000.00 annually

Sales and Performance

• Supervicse and Motivate Sales Personnel in securing new business.
• establish an annual budget and a to to market strategy with annual business plans and budget.
• Establish a rating policy and procedures for sales people to utilize when proposing new full service lease and dedicated maintenance.
• Establish goals and quotas for all sales personnel, reviewing on a regular basis.
• Arrange financing deals and structures with lienholders.
• Approve and new contracted business.
• Assist in lease sales as required with key accounts
• Communicate regularly with large volume lease and rental customers.

Maintenance

• Supervise and motivate the Idealease Service Manager, focusing on cost controls and customer satisfaction.
• Develop a full understanding of all maintenance resources, specifically warranty items and "best practices" and "life cycle" cost controls.
• Review the manpower needs and scheduling with the Idealease Service Manager on a regular basis.
• Monitor Innentories of parts, tires, lubricants and fuel to insure all items are accounted for correctly and within forecasted budgets.
• Monitor warranty programs and recovery.
• Review monthly financials and income statements with Idealease Service Manager.
• Develop and iniate corrective actions and policies as necessary.
• Monitor and review customer service levels on a continuous basis with Idealese Service Manager.

Chief Financial Officer October 2011-June 203

• Develop and implement financial policies and stratergies.
• Oversee budgeting, forecasting and financial analysis.
• Provide strategic recommendations to the CEO and executive team.
• Manage cash flow and ensure company has adequate funding.

Financial Reporting and Compliance

• Ensure accurate and timely reporting.
• Oversee the preperation of financial statements (income statement, balance sheets, etc).
• Ensure complicance with accounting standards, regulations and internal controls.
• Manage audits and ensure compliance with regulations.

Investment and Capital Management

• Manage investments and capital structure to maximize returns.
• Oversee debt management and capital raising activities.

Leadership and management

• Lead and manage the finance and accounting team.
• Set financial goals within the organiation.
• Develop policies and procedures with the finance and accounting departments.

Sales Adminastration Jan 2006-October 2011:

• Ensuring accuracy of sales department deals, invoicing, title work, funding, before sending to accounting.
• Processings of payments and invoices
• submiting title work to state for processing
• Answering customer questions and resolving any issues with paperwork process.
• Providing after sales support to customers, salesforce, and accounting department.
• Mainting customer records
• Updating corporate CRM database and reporting systems.
• Create and compile monthly reports.
• Assist with various sales department task, correspospondenc and presentations,
• Managing customer notifications, following up on leads and managing customer accounts.

Warranty Adminastrator Jan 2001-Jan 2006

• Review and process warranty claims ensuring accuracy and OEM guidelines.
• Maintain detailed records of warranty transactions and communications.
• Serve as a point of contact for customers and service department,
• Dealt with OEM representatives on resolving issues and providing updates.
• Coordinate the ordering, tracking, and return of warranty parts as requested by the manufactures.
• Reconciled warranty receivable schedule ensuring accuracate payment for warranty work.
• Handle all paperwork related to warranty claims.
• Identifiy and resolve warranty related issues, including fraud and denied claims.
• Kept up to date on all the latest OEM warranty policy, procedures and recall.s
• Provide customer service and resolve any concerns or questions.

Service Advisor: Jan. 1996-Jan. 2001

• Greeted customers, listened to their concerns about their issues and repair options.
• Communicate clealy with technicians, relaying customers concerns and providing updates on repair progressions.
• Assisted customer in understanding repair needs, Explaing cost and recommending appropriate services.
• Prepared estimates and repair orders ensuring accurate and clear complaints, causes and corrections.
• Scheduled service appointments and coordinated repalirs with technicians to insure timely and accurate repairs.
• Addressed customer concerns and complaints, resolved issues and ensured positive customer experiences.
• Upselling recommended parts and service to enhance vehicle performance and safety
• maintain accurate records of customer interactions, vehicle history and repairs performed.
• Coordingate the time of pickup with each customer. Followed up with each customer on services provided and ensuring they are satisfied with the work performed.

Wash Rack and Used Truck AttendentantMay 95- Jan 96

• Cleaned and detailed truck before returning to customer after service work was perfromed.
• Cleaned new trucks during the delivery process
• Restored and upgraded used trucks traded in or purchaed for resale.