Travis Wycoff
Garland,TX
Summary
I am committed to driving high sales in both slow and busy shifts. Organized and patient individual polished in handling customer complaints and replenishing stock. Flexible and outgoing team player commended for demonstrating honesty and integrity with customers, team members and supervisors.
Overview
14
14
years of professional experience
Work History
Sous Chef
True Food Kitchen
Highland Park, TX
04.2014 - 03.2024
- Analyzed customer feedback to identify areas of improvement in service or product quality.
- Directed kitchen staff in day-to-day operations including food production, sanitation, safety practices, and personnel management.
- Ensured food preparation and presentation met high standards of quality and sanitation.
- Enforced portion control guidelines to minimize costs associated with overproduction.
- Conducted regular performance reviews with line cooks while providing constructive feedback where necessary.
- Created a positive work environment by encouraging teamwork among staff members.
- Contributed to the successful execution of catered events from start to finish.
- Trained new hires in proper cooking techniques and recipes.
- Maintained accurate records for cost analysis purposes.
- Complied with all health department regulations regarding proper food handling methods.
- Established standard procedures for plating presentations.
- Coordinated ordering, receiving, storage, and distribution of food items.
- Monitored inventory levels to ensure adequate supplies on hand.
- Assisted with interviewing, hiring and training kitchen personnel.
- Oversaw kitchen employee scheduling to meet coverage needs and avoid wasted labor.
- Assisted restaurant in meeting financial targets by achieving food quality objectives.
Sales Associate
Rock N Soul Couture
Garland, TX
03.2010 - 02.2013
- Maintained up-to-date knowledge of store merchandise and policies.
- Maintained cleanliness of store environment including floors, windows, displays.
- Processed credit card transactions quickly and securely.
- Attended weekly team meetings to review performance goals and objectives.
- Upsold additional items based on customer interests and needs.
- Performed cashier duties such as accepting payments, issuing receipts and counting money back change.
- Provided accurate information about products, prices and services.
- Restocked shelves as needed to ensure sufficient inventory levels.
- Greeted customers and provided exceptional customer service.
- Helped customers find specific products, answered questions, and offered product advice.
Education
Associate of Arts - Culinary Arts
Le Condon Bleu College of Culinary Arts - Pittsburgh
Dallas, TX04-2015
High School Diploma -
Naaman Forest High School
Garland, TX06-2012
Skills
- Customer Service
- Portion Control
- Cost Control
- Food Safety
- Employee Scheduling
- Vendor Relationship Management
Timeline
Sous Chef
True Food Kitchen
04.2014 - 03.2024
Sales Associate
Rock N Soul Couture
03.2010 - 02.2013
Associate of Arts - Culinary Arts
Le Condon Bleu College of Culinary Arts - Pittsburgh
High School Diploma -
Naaman Forest High School
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