Summary
Overview
Work History
Education
Skills
Timeline
Generic

Travisia Walker

Macon,GA

Summary

Dynamic House Manager with a proven track record at AllCare Living Services Inc, excelling in budget administration and exceptional organization. Enhanced family satisfaction through proactive problem-solving and efficient event planning, while implementing innovative housekeeping practices that improved operational efficiency. Committed to fostering a positive environment and developing staff through effective training and recognition programs.

Professional in retail sector with keen focus on delivering excellent customer experiences and maintaining store standards. Proven ability to thrive in fast-paced environments while collaborating with team members to achieve business goals. Reliable and adaptable, with strong communication and multitasking skills.

Overview

9
9
years of professional experience

Work History

House Manager

AllCare Living Services Inc
09.2020 - 04.2025
  • Adapted quickly to last-minute changes in plans or circumstances without compromising on quality or results.
  • Anticipated needs of family members by staying informed about their preferences, schedules, and priorities.
  • Enhanced family satisfaction with household management by addressing concerns promptly and efficiently.
  • Ensured security protocols were followed throughout the property, maintaining a safe environment for family members at all times.
  • Developed and implemented new housekeeping practices to increase productivity and cohesiveness.
  • Developed and maintained comprehensive inventory systems to ensure timely replenishment of supplies, reducing waste and saving costs.
  • Planned special events such as parties or family gatherings with attention to detail and organization.
  • Oversaw budget to manage expenditures and control costs.
  • Supervised residents preparing meals and handling chores and provided constructive feedback.
  • Facilitated communication between family members regarding important updates or decisions related to the house manager role.
  • Managed day-to-day operation of home to comply with regulations and agency standards.
  • Established an atmosphere of trust, respect, and professionalism within the household, fostering a positive environment for both family members and staff.
  • Proactively identified potential issues or conflicts within the household and worked to resolve them in a timely and effective manner.
  • Established positive relationships with vendors and service providers, negotiating favorable terms when necessary.
  • Managed household budgets, analyzing expenses, and making recommendations for cost-saving measures.
  • Strategically delegated responsibilities among staff according to individual strengths and abilities in order to maximize overall performance.
  • Oversaw maintenance projects within the home, liaising with contractors to ensure timely completion within budget constraints.
  • Assisted residents with daily hygiene and living tasks.
  • Conducted regular performance evaluations of staff members in order to identify areas for improvement or recognition.
  • Streamlined communication among staff for optimal productivity and coordination of tasks.
  • Improved household efficiency by implementing detailed schedules and routines for staff members.
  • Coordinated travel arrangements for the family, ensuring seamless transitions between locations and accommodations.
  • Recruited trained, and managed a team of domestic staff to provide high-quality service in all areas of the household.
  • Improved household safety, conducting regular safety drills and updating emergency preparedness plans.
  • Streamlined communication within household, introducing efficient internal messaging system.
  • Optimized wardrobe management for family members, coordinating with stylists and organizing seasonal updates.
  • Increased operational efficiency by automating routine administrative tasks.
  • Fostered culture of excellence within household staff, setting high standards and leading by example.
  • Enhanced children's educational outcomes by coordinating with tutors and overseeing homework schedules.
  • Enhanced family's cultural experiences, organizing private viewings and exclusive access to cultural events.
  • Improved staff morale and retention, recognizing and rewarding outstanding performance.
  • Enhanced overall household efficiency by implementing comprehensive scheduling system for all domestic tasks.
  • Improved family satisfaction with meal variety and nutrition by planning and overseeing preparation of diverse weekly menus.
  • Ensured smooth operation of transportation logistics, scheduling maintenance and coordinating daily travel plans.
  • Streamlined household operations, establishing structured inventory system for pantry and household supplies.
  • Ensured seamless operation of home maintenance tasks, coordinating with external contractors for timely repairs and upgrades.
  • Preserved household's privacy and confidentiality through diligent oversight of information management practices.
  • Reduced household expenses through meticulous budget management and cost-saving strategies.
  • Enhanced property security, implementing cutting-edge security measures and protocols.
  • Fostered positive and productive working environment for all household staff through regular training and performance feedback.
  • Increased lifespan of household appliances and systems by instituting preventative maintenance schedule.
  • Ensured guest satisfaction, orchestrating detailed preparations for high-profile events and gatherings.
  • Elevated standard of household cleanliness and organization by developing detailed cleaning schedules.
  • Scheduled and prioritized tasks to staff, overseeing work completion.
  • Implemented daily, weekly and monthly cleaning routines for staff to follow.
  • Recommended or arranged for painting, repair work, renovations and replacement of furnishings and equipment.
  • Established and enforced safety protocols and guidelines for staff.
  • Trained and mentored new staff on cleaning and safety protocols.
  • Completed financial tasks by estimating costs and preparing and managing budgets.
  • Evaluated employee performance and recommended promotions, transfers and dismissals.
  • Prepared and submitted reports to demonstrate staff productivity and areas of improvement.
  • Maintained required records of work hours, budgets and payrolls.
  • Drove continuous commitment to product quality and safety, reducing downtime and overtime with effective budgeting and assignation of talents as well as resources.
  • Monitored priorities and liaised between maintenance team and management, delegating tasks to complete on time.
  • Supervised team of housekeeping and janitorial workers to meet highest quality of cleanliness and safety standards.
  • Coordinated with outside vendors to provide supplies and equipment for staff.
  • Developed and maintained comprehensive inventory system to track equipment and supplies.
  • Addressed customer feedback and complaints to maximize satisfaction.
  • Monitored staff performance and provided feedback to drive productivity.
  • Collaborated with management to develop long-term strategies for housekeeping and janitorial department.
  • Conducted regular audits of public spaces and staff work areas to maximize quality control.
  • Developed and implemented staff recognition programs to motivate and reward employees.

Front End Associate

Wal-Mart Supercenter
04.2016 - 07.2024
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Welcomed and engaged customers, offering assistance with locating or retrieving merchandise.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Replaced merchandise stock throughout check-out lines and end-cap displays.
  • Assisted in training new hires, sharing knowledge and best practices for front end operations.
  • Listened to customer needs and desires to identify and recommend optimal products.
  • Prioritized helping customers over completing other routine tasks in store.
  • Performed cash, card, and check transactions to complete customer purchases.
  • Facilitated cash, check and credit transactions on cash register with [Number]% accuracy.

Education

GED -

Center Georgia Tech
Macon, GA

Skills

  • Employee scheduling
  • Financial management
  • Event planning
  • Housekeeping
  • Menu planning
  • Staff training
  • Safety management
  • First aid training
  • Activity supervision
  • Behavior modeling
  • Activities scheduling
  • Budgeting expertise
  • Transportation arrangements
  • Budget administration
  • Elderly assistance
  • Problem-solving
  • Microsoft office
  • Customer service
  • Desktop computers

Timeline

House Manager

AllCare Living Services Inc
09.2020 - 04.2025

Front End Associate

Wal-Mart Supercenter
04.2016 - 07.2024

GED -

Center Georgia Tech
Travisia Walker