Travis Union

• Engineered and deployed custom ServiceNow scoped applications, significantly improving operational workflows across various sectors within Northrop Grumman.
• Specialized in creating scoped apps within ServiceNow, ensuring secure, isolated environments for application development and deployment tailored to specific departmental needs.
• Worked closely with stakeholders and business partners to define application scope, gather requirements, and deliver solutions that aligned with strategic business goals.
• Enhanced application functionality through advanced JavaScript scripting, custom workflows, and integrations, optimizing user interaction and system performance.
• Managed the full lifecycle of scoped apps, from design and development through to testing, deployment, and maintenance, ensuring applications remained up-to-date and secure.
• Spearheaded a CI/CD pipeline implementation, averaging one production deployment per two-week sprint, significantly speeding up software delivery to users.

• Led daily course preparation for an 18-hole golf course, including pin placements, divot repairs, and bunker raking for both regular play and tournaments, in coordination with management teams.
• Utilized a range of specialized equipment like mowers, aerators, and topdressers to maintain all aspects of the course, achieving consistently high groundskeeping standards and improving turf health.
• Applied fertilizers, herbicides, and fungicides as per seasonal requirements, reducing weed and disease prevalence.
• Participated in the overseeding and aeration process during seasonal transitions, contributing to preparing the course for winter or spring play.

This role was under the direct supervision of the then VP of Business Development.

• Curated an exclusive owner-like experience for elite Intel and Dell clients, receiving a high satisfaction rate from participants.
• Led exclusive behind-the-scenes tours during home games, enhancing client appreciation for the operations and increasing engagement with the Round Rock Express brand.
• Sent personalized follow-up emails to 'Owner for a Day' participants fostering ongoing client relationships.

Heidelberg, Germany:

• Served on the Protective Services Detail for the four-star Commanding General of US Army Europe, strengthening personal security protocols.
• Safeguarded NATO and Army Headquarters, implementing advanced security protocols to protect critical infrastructure.

Fort Drum, NY:

• Led extensive law enforcement patrols, ensuring the safety of military personnel and assets.
• Conducted thorough witness, victim, and suspect interviews to support criminal investigations.
• Managed and led a team of military police, enhancing operational efficiency.

Bulgaria:

• Trained Bulgarian military personnel in essential law enforcement and deployment readiness skills for Operation Enduring Freedom.
• Directed complex Traffic Control Point operations, optimizing security and movement on training grounds.