TRAVIUM BYRD
Douglasville,GA
Summary
Profile Twitter/Blog/Portfolio Human Resources Manager offering an array of skills in accurate employee job performance assessment, recommending and implementing action plan strategies to meet HR needs, payroll, interdepartmental coordination, consultative relationship building, coaching, training, communication and schedule planning. Restaurant Training Manager offering over 14 years professional restaurant management experience. Exemplify leadership qualities and professionalism. Extensive background in customer-oriented service operations and business development, including sales, marketing, promotions and cost control. Excellent communications skills; maintain positive relations with staff and customers in high-volume fast-paced operations. Proven ability to handle currency and financial transactions accurately, resolve discrepancies promptly. Familiar with Microsoft Word, Microsoft Excel and E-mail. Trained in specialized systems. Have knowledge of Invoices & Estimates Deluxe Program. Seasoned Quality Control Technician offering 2 years of quality control experience. Methodical and diligent professional well-versed in managing rigorous inspection schedules and collaborating with leadership to solve production problems. Experienced Quality Control Analyst with demonstrated track record of improving products and procedures by leveraging hands-on inspections, testing methods and data analysis. Disciplined professional with systematic approach to. Quality Applies excellent attention to detail and critical reasoning to successfully conduct experiments.
Overview
30
30
years of professional experience
1
1
Certification
Work History
Quality Control Technician
PepsiCo
Atlanta, GA
07.2021 - Current
- Evaluated samples against standards by completing measurements, visual inspections and other established tests.
- Performed thorough inspections of incoming materials and outgoing products.
- Inspected raw materials and finished products to verify quality and disposed items that did not meet safety requirements.
- Adhered to safety and clean area procedures to comply with agency and regulatory mandates.
- Inspected [Product or Service] and compared against standards to meet regulatory requirements.
- Documented and executed detailed test plans and test cases and summarized and logged audit findings for reporting purposes.
- Performed routine maintenance and calibration on testing equipment.
Human Resources Manager
Jungle Rydaz Inc
Winston, GA
03.2013 - 01.2022
- Payroll Systems & Accounting
- Maintained company compliance with local, state and federal laws, in addition to established organizational standards.
- Organized and led staff orientation programs and training to promote collaboration.
- Motivated employees through special events, incentive programs and constructive feedback.
- Recruiting & Hiring
- Maintained payroll and benefits for employees in various locations and diminished financial discrepancies through expert program management.
Bakery Operations Manager
Flowers Foods Bakery
Atlanta, GA
01.2017 - 12.2019
- Participated in planning personnel-safety and warehouse-protection activities
- Screened, hired, trained staff, evaluated employee performance, and recommend and initiated promotions, transfers, and disciplinary action for warehouse personnel.
- Maintained cleanliness and hygiene in bakery premises.
- Managed all baking operations professionally and handled all problems confidently.
- Trained new bakery staff on company policies and POS system use to maximize job satisfaction, expertise and team performance.
- Baked consistent quality items by accurately mixing, dividing, shaping and proofing.
- Guaranteed all baked goods were cooked according to customers tastes and needs.
WAREHOUSE MANAGER
Home Depot
Decatur, GA
03.2013 - 01.2017
- Shipping and receiving, and had conferred with department heads to ensure coordination of warehouse activities with other activities, such as production, sales, records control, and purchasing
- Reviewed and monitored department reports, records, and documentation and determines necessary changes for overall department improvement and efficiency
- Managed salvage of damaged or used material
- Provided department budget recommendations and establishes controls to assure optimum deployment of resources within approved budget
- Screened, hired, trained staff, evaluated employee performance, and recommend and initiated promotions, transfers, and disciplinary action for warehouse personnel
- Participated in planning personnel-safety and warehouse-protection activities.
- Cleaned and maintained warehouse in compliance with OSHA safety standards.
- Oversaw upkeep of equipment and physical condition of warehouse, identifying and ordering needed repairs, renovations and replacements.
- Redesigned warehouse layout to accommodate new equipment, maximize space utilization and optimize processes.
TRAINING STORE GENERAL MANAGER
Popeyes Chicken
Riverdale, GA
08.2009 - 04.2013
- Elevated stores gross sales 27% in first year as a Training Store Manager and by 12% or more every year thereafter
- Accountable for budgeting, cost control, payroll and full profit and loss
- Managed to Cut food and labor costs by 17% while increasing sales, food/service quality and guest satisfaction
- Recruited, hire, train, supervised, scheduled and motivated a staff of 50 people
- Improved store productivity and morale by putting systems accountability and by instituting effective training programs
- Assure quality control and minimize waste
- Receive recognition for outstanding leadership excellence through “Manager of the year” honors (out of 30 store managers).
- Drove sales and planned promotional and local store marketing activities.
- Provided informal coaching and support, assisting and supporting store associates in sales and customer service.
- Drove and maintained solid operational processes, inventory management and inventory rationalization
- Supervised and effectively trained 400 employees to decrease process lags and boost productivity.
TRAINING MANAGER
McDonald's Restaurant
Snellville, GA
02.2000 - 08.2009
- Ensure effective hiring, training, development, promotion and continuous reinforcement
- Managed franchised food establishment professionally
- Supervise, empower, lead, teach, coach and motivate staff members including captains, cashiers and store leads towards achieving exceptional guest service results
- Develop and implement creative strategies for revenue enhancement, employee development and restaurant improvements
- Develop and recommend marketing plans, growth and objectives
- Perform shift management including reviewing staffing and crew needs
- Responsible for developing innovative programs based on store needs
- P&L management, payroll, inventory management budget and cost controls
- Conducted orientation sessions and organized on-the-job training for new hires.
- Trained new hires to perform cross-training exercises with experienced workers.
- Alternated training methods to diversify instruction, strengthen learning opportunities and enhance program success.
Education
Bachelor of Science - Computer Networking
DeVry University
Decatur, GA04.2011
A degree - business clerical
BUSINESS CLERICAL
2001
Skills
- Restaurant Management
- Warehouse Management
- Computer Networking
- Payroll ADP & Gusto
- Forklift
- Attentive and Observant
- Quality Sops Development
- Consistent Procedure and Protocol Use
- Data Capture and Analysis
- Adaptability and Flexibility
- Chemical Handling
- Administering Disciplinary Procedures
- Drafting and Administering Contracts
Certification
- CQT - Certified Quality Technician
- QTC - Quality Technician Certification
- CISSP - Certified Information System Security Professional
- CISA - Certified Information Systems Auditor
- Cybersecurity Capstone: Breach Response Case Studies Certificate - 2022
- Cybersecurity Compliance Framework & System Administration Certificate - 2022
- Penetration Testing, Incident Response and Forensics Certificate - 2022
- Cyber Threat Intelligence Certificate - 2022
- Network Security & Database Vulnerabilities Certificate - 2022
- Cybersecurity Roles, Processes & Operating System Certificate - 2022
- Introduction to Cybersecurity Tools & Cyber Attacks Certificate - 2022
Timeline
Quality Control Technician
PepsiCo
07.2021 - Current
Bakery Operations Manager
Flowers Foods Bakery
01.2017 - 12.2019
Human Resources Manager
Jungle Rydaz Inc
03.2013 - 01.2022
WAREHOUSE MANAGER
Home Depot
03.2013 - 01.2017
TRAINING STORE GENERAL MANAGER
Popeyes Chicken
08.2009 - 04.2013
TRAINING MANAGER
McDonald's Restaurant
02.2000 - 08.2009
Bachelor of Science - Computer Networking
DeVry University
A degree - business clerical
BUSINESS CLERICAL
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