Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Tra’von Harley

Hartford,CT

Summary

Dedicated employee accustomed to working in a team environment, demonstrates effective communication skills to collaborate with coworkers. Strong ability to follow standardized work instructions and to adhere to safety protocols. Seeking a position within a field for a continued use of skills and exposure to new training opportunities. Familiar & experienced with security positions & have shown an exemplary performance in high volume areas. Explanatory Customer Service skills. Retail Sales. Able to learn & acquire new skills. Passionate & devoted.

Overview

1
1
year of professional experience
1
1
Certification

Work History

Security Officer

Oak View Group
02.2024 - Current
  • Improved overall security by conducting regular patrols and monitoring surveillance systems.
  • Provided excellent customer service while addressing visitor inquiries or concerns related to facility safety or access control procedures.
  • Supported event planning teams by providing input on necessary security arrangements during special functions or high-profile meetings.
  • Responded effectively to emergencies or disturbances, prioritizing the safety of personnel while minimizing property damage or loss.
  • Responded quickly to emergency situations to assess and deflect issues.
  • Secured premises and personnel by patrolling property and monitoring surveillance equipment.
  • Inspected and adjusted security systems, equipment and machinery to maximize coverage of parking lots and building interior and exterior.
  • Completed full building and grounds patrols to spot and investigate concerns.
  • Answered alarms, investigated disturbances, and contacted law enforcement personnel to escalate crises.
  • Communicated with security team and building supervisors using two-way radios, mobile phones and other technological devices.
  • Enforced security policies and removed violators and unauthorized individuals from premises to maintain safe environment.
  • Examined doors, windows and gates to verify security.
  • Patrolled internal building spaces and facility grounds to identify and deter threats to assets.
  • Investigated suspicious activities and persons to maintain security of premises.
  • Wrote detailed reports of all security breaches and investigations.
  • Acted as deterrent to prevent criminal actions, vandalism and misconduct to allow business to conduct operations in safe environment.
  • Issued access cards to authorized personnel to monitor access points.

Sales Manager

Claires Stores Inc
12.2023 - 02.2024
  • Built long-lasting client relationships through excellent customer service and consistent followups.
  • Managed key accounts with strategic planning and relationship building, resulting in increased customer loyalty and repeat business.
  • Consistently met or exceeded quarterly sales targets through diligent effort and persistence in closing deals.
  • Evaluated competitor offerings to maintain a competitive edge, adapting strategies as necessary for sustained success.
  • Handled customer relations issues, enabling quick resolution, and client satisfaction.
  • Resolved customer issues quickly to close deals and boost client satisfaction.
  • Maintained relationships with customers and found new ones by identifying needs and offering appropriate services.
  • Maintained ethical and positive working environment to reduce turnover and promote high retention rates.
  • Built relationships with customers and community to establish long-term business growth.
  • Resolved problems with high-profile customers to maintain relationships and increase return customer base.
  • Implemented systems and procedures to increase sales.
  • Organized promotional events and interacted with community to increase sales volume.

Event Staff Member

CSC Corporation
09.2023 - 02.2024
  • Set up event facilities and equipment, cleaned areas, and organized supplies.
  • Provided exceptional customer service to all guests and escalated concerns where needed.
  • Performed post-event tasks such as breaking down areas, removing trash, and cleaning facilities.
  • Welcomed guests to events, checked invitations, and oversaw proper seating.
  • Responded & reported medical & criminal activity

Security Officer

Namdar Realty Group
11.2023 - 12.2023
  • Improved overall security by conducting regular patrols and monitoring surveillance systems.
  • Prevented unauthorized access to facilities by enforcing strict entry protocols and verifying identification.
  • Maintained a safe environment for employees and visitors through continuous risk assessment and threat analysis.
  • Reduced incident response times by implementing efficient emergency procedures and collaborating with local law enforcement agencies.
  • Conducted thorough investigations into security incidents, documenting findings, and recommending appropriate actions.
  • Provided excellent customer service while addressing visitor inquiries or concerns related to facility safety or access control procedures.
  • Conducted regular patrols of key areas to spot and control security concerns.
  • Reported suspicious activities and persons to law enforcement.
  • Acted quickly during emergency situations to reduce opportunity for damage and injury.
  • Patrolled and monitored premises in company vehicle, on bicycle, and by foot.
  • Protected facility and property guests by regularly circulating premises and monitoring surveillance feeds.

Security Professional

Allied Universal Security Services
10.2023 - 11.2023
  • Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
  • Monitored property and investigated areas of suspicion.
  • Recorded incident reports with detailed accounts of occurrences.
  • Patrolled and monitored premises by foot.

Intern/Receptionist

Hersh & Crockett
01.2023 - 09.2023
  • Developed and maintained current spreadsheets for tracking and analysis of office data.
  • Responded to inquiries from callers seeking information.
  • Managed multiple tasks and met time-sensitive deadlines.
  • Provided clerical support to company employees by copying, faxing, and filing documents.
  • Answered phone promptly and directed incoming calls to correct offices.
  • Kept reception area clean and neat to give visitors positive first impression.
  • Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.

Intern/Associate

Burlington
01.2023 - 09.2023
  • Maintained status reports for client projects.
  • Interacted with customers by phone, email, or in-person to provide information.
  • Analyzed problems and worked with teams to develop solutions.
  • Sorted and organized files, spreadsheets, and reports.

Education

General

Bulkeley High School
Hartford, CT

Skills

  • Customer Care
  • Sanitation Practices
  • Emergency Situations
  • Staff Assistance
  • Event Staffing
  • Self-Driven and Motivated
  • Social Perceptiveness
  • Accuracy and Efficiency
  • Preparing for Events
  • Grounds Patrols
  • Checking Credentials
  • Google Chrome
  • Venue Safety
  • Access Control
  • Stationary surveillance
  • CCTV Monitoring
  • Threat Management
  • Investigation documentation
  • Crime Prevention
  • Metal detector operation
  • Emergency Response
  • Sales Planning
  • Sales Reporting
  • Solution selling
  • Decisive
  • Sales expertise
  • Product Knowledge
  • Direct Sales
  • Verbal and written communication
  • Customer Service

Certification

Adult CPR-AED

Serv Safe

CT Guard Certification

Timeline

Security Officer

Oak View Group
02.2024 - Current

Sales Manager

Claires Stores Inc
12.2023 - 02.2024

Security Officer

Namdar Realty Group
11.2023 - 12.2023

Security Professional

Allied Universal Security Services
10.2023 - 11.2023

Event Staff Member

CSC Corporation
09.2023 - 02.2024

Intern/Receptionist

Hersh & Crockett
01.2023 - 09.2023

Intern/Associate

Burlington
01.2023 - 09.2023

General

Bulkeley High School

Similar Profiles

CREATE PROFILE
Tra’von Harley