Travon Heard
Miami
Summary
Experienced with understanding client preferences and curating personalized shopping experiences. Utilizes strong communication and organizational skills to ensure client satisfaction. Knowledge of fashion trends and product selection to enhance shopping experience.
Outside sales specialist with strength in negotiations, e-commerce and customer service. Excellent interpersonal and time management skills.
Overview
6
6
years of professional experience
Work History
Personal Shopper
Shipt
09.2018 - Current
- Placed completed orders in labeled, temperature-appropriate storage pending customer pick up.
- Consistently met deadlines and quality goals for accuracy and timeliness.
- Memorized store layouts and planograms to fulfill orders using shortest, most efficient route.
- Maintained high satisfaction ratings by completing orders quickly and making good selections for customers.
- Tracked substitutions and informed customers of changes.
- Worked productively with customers to meet order requirements and service expectations.
Education
Diploma - Diploma
Miami Killian Senior High School
Miami07.2013
Skills
Adaptively Responsive
Strong Attention to Detail
Clear Communicator
Supportive Team Collaborator
Consistent Reliability
Timeline
Personal Shopper
Shipt
09.2018 - Current
Diploma - Diploma
Miami Killian Senior High School
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