TraVon Walker
Hagerstown,MD
Summary
Dedicated automotive technician with over a decade of automotive experience. Friendly and upbeat professional enthusiastic about automotive work. Focused on satisfying customers, supporting team and meeting shop targets by applying superior work ethic, mechanical knowledge and excellent customer service skills.
Overview
13
13
years of professional experience
1
1
Certification
Work History
Automotive Service Technician
Passport BMW
Suitland, MD
09.2023 - Current
- Checked all systems of vehicles for proper functioning and diagnosed malfunctions using diagnostic equipment.
- Developed in-depth understanding of automotive systems and components to complete fast and accurate repairs.
- Conveyed troubleshooting diagnosis to customers and outlined proposed repair plan.
- Trained and guided peers on correct methods for performing different repairs and maintenance services.
- Utilized scan tools to diagnose drivability concerns on gasoline powered cars and SUVs.
Operations Manager
The Junkluggers
Silver Spring, MD
10.2022 - 10.2023
- Managed staffing needs through recruitment, selection, onboarding and training, disciplinary action as necessary.
- Supervised day-to-day workflow of employees in order to maximize productivity and maintain quality standards.
- Resolved customer complaints in a timely manner while ensuring customer satisfaction remains at optimal levels.
- Recruited, hired and trained crew members on application of projects, customer relations, and customer service.
- Motivated and evaluated personnel for performance improvement and goal achievement.
Infantryman
US Army
Fort Benning, Fort Campbell, Fort Bliss, Ft. Hood, GA
01.2012 - 10.2022
- Provided guidance to subordinate personnel on tactical operations and training.
- Maintained accountability of personnel, equipment, and supplies during deployments.
- Analyzed intelligence data collected from various sources to develop future operations plans.
- Used active listening and effective communication to alleviate issues between personnel members.
- Engaged in vehicle maintenance and operation for tactical mobility.
Education
High School Diploma -
Chopticon High School
Morganza, MD06-2011
Skills
- Installations and repairs
- Automotive Maintenance
- Electrical Systems
- BMW, Audi, GM, Porsche vehicles experience
- Strong Work Ethic
- Customer Relationship Management (CRM)
- Troubleshooting and diagnostics
- Relaying Complex Information
Certification
- BMW Electrical
- BMW Chasiss and Brakes
Affiliations
- Personal mechanic to friends, family, neighbors. Cars are my passion to work on fix, diagnosis and understanding the "Why and How" components operate in a vehicle.
Timeline
Automotive Service Technician
Passport BMW
09.2023 - Current
Operations Manager
The Junkluggers
10.2022 - 10.2023
Infantryman
US Army
01.2012 - 10.2022
High School Diploma -
Chopticon High School
Similar Profiles
Jude OmobhudeJude Omobhude
Client Advisor at Passport BMWClient Advisor at Passport BMW
Sinisa CisnerosSinisa Cisneros
Automotive Technician at Passport BMWAutomotive Technician at Passport BMW
Aaron ChavezAaron Chavez
Parts Counterman at Passport BMWParts Counterman at Passport BMW