Responsible Department manager proficient in customer service, making sales, and maintaining my department. Passionate and motivated, with a drive for excellence. I have 3 years in management skills. Goal-oriented and dedicated to high levels of customer satisfaction and meeting aggressive business goals. Hard-working and dedicated with specialized knowledge retail. Consistent with driving high sales in both slow and busy shifts. Maintains an orderly and neat store floor at all times.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Teacher
Bright Beginngs Preschool
10.2024 - Current
Developed strong relationships with students, parents, and colleagues by maintaining open lines of communication and fostering a supportive learning environment.
Managed classroom behavior effectively by establishing clear expectations, modeling appropriate conduct, and consistently enforcing established rules and consequences.
Enhanced classroom engagement through the use of interactive teaching methods, such as group projects and hands-on activities.
Maintained accurate records of student progress, attendance, and behavior to facilitate ongoing communication with parents about their child''s educational journey.
Differentiated instruction to accommodate diverse learning needs, ensuring each student had an equal opportunity for success.
Assessed student performance regularly using both formative and summative assessments to inform future lesson planning.
Identified struggling students early on and provided additional support through tutoring sessions and modified lesson plans.
Organized extracurricular activities such as clubs or field trips that enriched students' learning experiences outside traditional classroom settings.
Served on school committees focused on curriculum development, teacher evaluations, or community outreach initiatives to contribute positively to the overall school climate.
Utilized data-driven instruction to tailor lessons for improved academic performance.
Organized and led educational field trips that complemented classroom learning, broadening students' real-world understanding.
Enhanced literacy skills with targeted reading programs.
Pharmacy Technician
CVS Pharmacy
11.2019 - 03.2022
Answered incoming phone calls and addressed questions from customers and healthcare providers.
Stocked, labeled, and inventoried medication to keep accurate records.
Enhanced pharmacy workflow by assisting pharmacists with medication dispensing, labeling, and packaging.
Calculated dosage, filled prescriptions, and prepared prescription labels with absolute accuracy.
Promoted patient confidentiality by adhering to HIPAA regulations when handling personal information during transactions.
Solved customer problems in-person or over telephone by providing assistance with placing orders, navigating systems, and locating items.
Counted and labeled prescriptions with correct item and quantity.
Assisted in maintaining a clean and organized work environment, ensuring compliance with safety regulations.
Increased overall pharmacy productivity by restocking supplies, organizing shelves, and maintaining cleanliness according to standards.
Performed wide range of pharmacy operations with strong commitment to accuracy, efficiency and service quality.
Provided exceptional customer service, fostering positive relationships with both new and returning patients at the pharmacy counter.
Department manager
Walmart Supercenter
11.2015 - 01.2018
Establish departmental responsibilities and coordinate functions among departments and sites.
Implement corrective action plans to solve organizational or departmental problems.
Purchase the highest quality merchandise at the lowest possible price and in correct amounts.
Study sales records and inventory levels of current stock to develop strategic purchasing programs that facilitate employee access to supplies.
Monitor shipments to ensure that goods come in on time and resolve problems related to undelivered goods.
Confer with department heads or staff to discuss topics such as contracts, selection of advertising media, or product to be advertised.
Provide presentation and product demonstration support during the introduction of new products and services to field staff and customers.
Manage sales team including setting goals, providing incentives, and evaluating employee performance.