Summary
Overview
Work History
Skills
Certification
Timeline
Generic

Tray Alford

Aubrey,TX

Summary

Experienced Technical Product Owner with a strong track record delivering enterprise data and compliance platforms in highly regulated environments. Backed by 20+ years in software engineering and data governance, with deep expertise in translating complex requirements into scalable, user-centric solutions. Proven ability to define product vision, drive cross-functional execution, and lead high-impact roadmaps across cloud and on-premise systems. Trusted partner to engineering, risk, and compliance teams to deliver secure, compliant, and data-driven products.

Overview

29
29
years of professional experience
1
1
Certification

Work History

Executive Director Technical Product Owner

JPMorgan Chase
06.2024 - Current
  • Owned the end-to-end product strategy and execution for the firm-wide data protection and backup recovery platform. Defined and prioritized the product roadmap to deliver scalable, compliant solutions aligned with business objectives, user needs, and regulatory requirements.
  • Product manages compliance of backup certifications for compute, storage and databases for over 11 million assets.
  • Partnered closely with engineering, design, compliance, and risk teams to translate business requirements into detailed product features and user stories. Managed the product backlog, led sprint planning, and ensured timely delivery of high-impact features.
  • Conducted continuous discovery through stakeholder engagement, usage data, and market analysis to refine product direction and identify opportunities for improvement and innovation.
  • Championed a customer-centric approach, ensuring internal user feedback was embedded into product decisions and feature prioritization. Drove product adoption by aligning development with operational workflows and compliance mandates.
  • Led product delivery for key capabilities including backup certification, recovery assurance, SLA tracking, and metadata management, directly supporting risk mitigation and audit readiness.
  • Created data contracts for upstream/downstream consumers, created data offerings and made consumable in a data marketplace with data catalog.
  • Developed and tracked KPIs to measure product effectiveness, drive iterative improvement, and report impact to senior leadership.
  • Stayed ahead of emerging trends in data governance, regulatory expectations, and technology advancements to shape long-term product vision and maintain competitive positioning.

Executive Director - Technical Product Owner

JPMorgan Chase
07.2019 - 06.2024
  • Owned the product vision, roadmap, and backlog for multiple enterprise data management platforms, including data archiving and retention compliance and Data Use Council. Aligned product strategy with firm-wide objectives, regulatory mandates, and operational risk policies.
  • Led the data retention compliance program within the Chief Technology Office, acting as the primary point of contact for application teams to define retention requirements and drive alignment with regulatory and business standards. Defined product features to streamline compliance workflows and monitored adoption across thousands of applications.
  • Collaborated with cross-functional stakeholders-including Legal, Risk, Compliance, and senior technology leadership-to gather requirements, validate priorities, and ensure transparency across data lifecycle initiatives.
  • Transformed legacy products into scalable, user-focused platforms by driving backlog refinement, feature planning, and delivery milestones. Prioritized functionality supporting automated retention enforcement, audit readiness, and policy traceability.
  • Defined and tracked key performance indicators (KPIs) to measure product impact, drive iteration, and report progress to C-level stakeholders.
  • Achieved $21MM in annual savings through archiving data to lower cost storage solutions and purging the data when it has fulfilled it's legal and regulatory retention periods. Eliminating over retention of data.
  • Developed in-house systems for data use approval and retention governance, reducing vendor reliance and operational costs by $10MM+ annually.
  • Delivered data integration and transformation solutions for large-scale applications across cloud (AWS) and on-premises systems.

Executive Director - Technical Product Owner

JPMorgan Chase
05.2013 - 07.2019
  • Directed modernization of fraud analytics platforms; led Statistical Analytical Software (SAS) platform management for enterprise risk teams. There were over a millions fraud risk programs running on this platform. Uplifted these SAS scripts to meet firm security requirements.
  • Developed process to identify credit card numbers on 45PB platform and developed a governance process to secure the data and lock down access.
  • Managed $75mm annual infrastructure budgets and optimized resources across multiple business lines, increasing ROI and reducing downtime.
  • DevOps Transformation Lead for Columbus and three line of businesses and helped shaped the firm-wide initiative.
  • Collaborated with Risk, Compliance, and Audit teams to strengthen data protection policies and procedures.

Vice President - Information Risk Lead, Asset Wealth Management

JPMorgan Chase
03.2009 - 05.2013
  • Led information risk programs for the AWM CTO group, aligning security and compliance with operational goals.
  • Designed firmwide application risk processes, conducting assessments and driving remediation strategies.
  • Partnered with leadership on regulatory compliance and internal audit readiness.

Vice President - Manager of Application Development, Asset Wealth Management

JPMorgan Chase
11.2006 - 03.2009
  • Managed $45MM post-merger tech integration program.
  • Enhanced customer-facing applications, including CRM authentication and POS user interfaces, driving customer adoption and satisfaction.
  • Collaborated with Business and IT stakeholders to implement scalable, compliant technical solutions.

Associate - Application Architect, Asset Wealth Management

JPMorgan Chase
12.2005 - 11.2006
  • Led a $1.4MM Business Intelligence initiative, enhancing data-driven decision-making.
  • Provided strategic guidance on enterprise architecture and technology implementations.

Senior Information Systems Training Consultant

DST Systems
06.2005 - 12.2005

IT Team Lead

Argus Health Systems
03.2002 - 06.2005

Senior Programmer

Argus Health Systems
11.1996 - 03.2002

Skills

  • Strategic & Visionary Thinking
  • Product Roadmap
  • Product & Project Lifecycle Engagement
  • Technical Proficiency
  • Cross-Functional Communication
  • Agile
  • Data Protection & Compliance
  • Enterprise Data Management
  • Risk & Regulatory Compliance
  • AWS
  • AI & Machine Learning Integration
  • Data Analytics & Business Intelligence
  • IT Infrastructure & Cost Optimization
  • Transformative leadership
  • Stakeholder management

Certification

AWS Cloud Practitioner Certification

Timeline

Executive Director Technical Product Owner

JPMorgan Chase
06.2024 - Current

Executive Director - Technical Product Owner

JPMorgan Chase
07.2019 - 06.2024

Executive Director - Technical Product Owner

JPMorgan Chase
05.2013 - 07.2019

Vice President - Information Risk Lead, Asset Wealth Management

JPMorgan Chase
03.2009 - 05.2013

Vice President - Manager of Application Development, Asset Wealth Management

JPMorgan Chase
11.2006 - 03.2009

Associate - Application Architect, Asset Wealth Management

JPMorgan Chase
12.2005 - 11.2006

Senior Information Systems Training Consultant

DST Systems
06.2005 - 12.2005

IT Team Lead

Argus Health Systems
03.2002 - 06.2005

Senior Programmer

Argus Health Systems
11.1996 - 03.2002

Similar Profiles

CREATE PROFILE
Tray Alford