Trayanna Glover
Birmingham
Summary
Dedicated professional with diverse experience as a Chick-fil-A team member, restaurant hostess, and dance instructor. Proven track record in delivering exceptional customer service, fostering teamwork, and adapting to dynamic environments. Skilled in effective communication and known for a strong work ethic. Seeking a position where I can utilize my customer service expertise and team-oriented approach to contribute to organizational success.
Overview
2
2
years of professional experience
Work History
Fast Food Team Member
Chick-fil-a
11.2022 - 12.2023
- Performed shift change tasks each day to keep store neat and running smoothly.
- Contributed to increased sales by upselling menu items and promoting limited-time offers.
- Greeted customers promptly and took orders to keep flow of traffic moving.
- Ensured seamless operations during peak hours by effectively multitasking across various roles such as cashier, food assembler, or grill operator when needed.
Restaurant Hostess
Surin 280
02.2022 - 11.2022
- Demonstrated strong multitasking skills by handling telephone inquiries while attending to in-person guest needs seamlessly.
- Handled high-pressure situations gracefully, managing multiple tasks simultaneously while maintaining a calm demeanor.
- Answered customer questions about hours, seating, and menu information.
- Maintained an organized waitlist for busy times, ensuring efficient seating of guests.
Volunteer Ballet Instructor
The Dance Foundation
07.2022 - 07.2022
- Motivated and encouraged students to practice dance routines to work toward set goals.
- Provided constructive corrections to encourage students to learn steps and improve dancing.
- Utilized different styles of teaching to accommodate students of all capabilities.
- Planned, prepared, and delivered lesson plans introducing students to dance techniques and ballet positions.
Education
Bachelor Of Science - Biology
Alabama A & M University
Normal, AL05.2027
High School Diploma - Dance
The Alabama School of Fine Arts
Birmingham, AL05.2022
Skills
- Organization
- Customer Service
- Good with Numbers and math
- Attention to Detail
- Guest service
Timeline
Fast Food Team Member
Chick-fil-a
11.2022 - 12.2023
Volunteer Ballet Instructor
The Dance Foundation
07.2022 - 07.2022
Restaurant Hostess
Surin 280
02.2022 - 11.2022
Bachelor Of Science - Biology
Alabama A & M University
High School Diploma - Dance
The Alabama School of Fine Arts
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