Trayci Bender
Chillicothe,OH
Summary
Competent Behavioral Health Technician knowledgeable about behavioral health program requirements, support strategies and skill-building techniques. Focused on helping clients improve wellbeing and functioning by preventing substance abuse and improving confidence. Hardworking, reliable and dedicated.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Behavioral Health Technician
The Recovery Council
05.2023 - Current
- Built and maintained positive staff relationships to promote teamwork and better serve clients.
- Completed documentation for every incident and forwarded to correct personnel for review.
- Conducted client rounds to check on residents.
- Recognized individuals under influence of drugs or alcohol and typical behaviors associated with each.
- Searched resident belongings prior to and during stays.
- Prepared and submitted daily [Type] reports to management.
- Facilitated on-site activities, support groups, and outings for clients.
- Taught clients how to complete basic household chores and prepare food.
- Improved patient outcomes by implementing evidence-based behavioral interventions and strategies.
- Provided crisis intervention services, successfully de-escalating situations and ensuring patient safety.
- Enhanced patient engagement in their treatment plan through active listening and empathetic communication skills.
- Adhered to strict confidentiality guidelines while managing sensitive patient information, maintaining privacy and trust among clients.
- Mentored new Behavioral Health Technicians joining the team, sharing best practices and helping them acclimate quickly to their new role responsibilities.
- Delivered compassionate care under challenging circumstances, consistently demonstrating resilience and adaptability when faced with unexpected obstacles or setbacks in patient progress.
Merchandise Manager
Five Below
12.2021 - 04.2023
- Motivated and mentored merchandise team to achieve high performance and job satisfaction.
- Designed displays to deliver interactive, engaging, and memorable store experiences for shoppers.
- Monitored inventory levels and made necessary adjustments to maximize sales and profits.
- Completed efficient store resets to prepare store for special promotions and seasonal updates.
- Interacted with customers to obtain feedback and drive satisfaction.
- Developed and implemented successful strategies to increase sales and profits.
- Bult positive relationships with vendors for consistent and reliable supply of products.
- Reviewed customer feedback to identify trends and improve product selection.
- Boosted sales performance by effectively managing merchandise assortments and inventory levels.
- Enhanced visual presentation of products, driving customer engagement and boosting sales conversion rates.
- Implemented innovative merchandising strategies that resulted in improved store layout and increased customer satisfaction.
- Managed high-performing team members, providing ongoing coaching and development opportunities for career advancement.
- Championed a culture of continuous improvement within the team, promoting collaboration, feedback, and best practice sharing.
- Launched seasonal merchandise assortments in alignment with key industry events ensuring timely availability of products.
Education
No Degree - Computer Information Technology
Columbus State Community College
Columbus, OHGED -
North Adult
Columbus, OH01.2000
Skills
- Conflict Resolution
- Activity Monitoring
- Crisis Handling
- Client Transportation
- Incident Reporting
- Safety Management
- Conflict De-Escalation
- Group Facilitation
- Documentation Skills
- Skill-Building Exercises
- Crisis Intervention
- Substance Abuse Experience
- Medication administration
- Empathy and compassion
- Continuous learning
- Problem-solving abilities
- De-escalation strategies
- Ethical decision-making
- Self-care practices
- Team collaboration
- Time management
Certification
- CDCA Certified - 6 months
Timeline
Behavioral Health Technician
The Recovery Council
05.2023 - Current
Merchandise Manager
Five Below
12.2021 - 04.2023
No Degree - Computer Information Technology
Columbus State Community College
GED -
North Adult
Similar Profiles
Chandra CulverChandra Culver
Assistant Clinical Director at The Recovery CouncilAssistant Clinical Director at The Recovery Council
Tonda ThompsonTonda Thompson
Course and Implementation Specialist at US Math Recovery CouncilCourse and Implementation Specialist at US Math Recovery Council
Eliza WeisbergEliza Weisberg
Reading Recovery Teacher at Reading Recovery Council Of North AmericaReading Recovery Teacher at Reading Recovery Council Of North America
Samantha JonesSamantha Jones
Project Coordinator at PC ConnectionsProject Coordinator at PC Connections
Angella GallowayAngella Galloway
Physical Therapy Assistant at Veterans Affairs Medical CenterPhysical Therapy Assistant at Veterans Affairs Medical Center