Trayen Lerario
Ocean View,NJ
Summary
Motivated individual with extensive experience in retail sales. Proven track record of achieving sales goals and obtaining goals by providing excellent customer service. Possesses a comprehensive knowledge of products and services and excellent communication and interpersonal skills.
Overview
8
8
years of professional experience
Work History
Game Presenter
Evolution
09.2024 - Current
- Maximized audience engagement through interactive elements such as quizzes, polls, or contests during live broadcasts.
- Seamlessly transitioned between various games throughout each work shift, showcasing versatility as a presenter.
- Participated in regular training sessions to stay current on industry trends and best practices.
- Monitored gameplay for fairness, promptly addressing any discrepancies or disputes.
Amazon floor health / PCF / ICQA
Amazon
03.2021 - Current
- Packaged items safely to protect during transport
- Picked proper items and quantities according to pick lists
- Assisted with cycle counts to correct variances and maintain accurate records
- Followed and promoted safety guidelines, OSHA requirements, and warehouse policies
- Reduced warehouse hazards by disposing of trash and debris
- Use MMA to properly maintain AR floor and repair drives and pods
- Troubleshot problems with robotic equipment and worked to return to working order
Retail Sales Expert
Comcast
05.2022 - 09.2024
- Trained new staff members on company policies and procedures related to retail sales
- Created attractive product displays to increase sales volume and optimize visual appeal
- Demonstrated ability to provide exceptional customer service and build customer loyalty
- Adhered to all safety regulations while handling cash or operating machinery
- Engaged customers in conversation in order to build rapport, recommend additional items, and maximize sales opportunities
- Organized promotional activities such as special events and contests
- Trained staff on proper cash handling procedures including daily deposits, credit card payments, and end-of-day reconciliation of register funds
- Interviewed and hired prospective employees according to team needs
- Managed inventory levels by ordering stock as needed, tracking sales trends, and adjusting orders accordingly
Aquatics Manager
Petsmart
01.2020 - Current
Team Leader
Starbucks
02.2017 - Current
- Completed basic repairs to restore performance of malfunctioning machine
- Developed standardized policies for employee dress codes, behavior, and other factors
- Implemented and maintained continuous improvement initiatives to drive efficiency and growth
- Oversaw maintenance of all customer-facing equipment in compliance with internal policies and applicable safety guidelines
- Designated goals and evaluated team progress, noting success and offering team-building exercises
- Managed downtime well to minimize production disruptions
- Leveraged each team member's strengths on task assignments, often pairing up individuals to help develop specific skills
- Coached 23 member team to develop skills and overcome weaknesses to reach goals
- Prevented or resolved conflict before escalation to build stronger team
- Maintained clean and sanitized workstation and complied with health and safety guidelines
- Made and served specialty coffee and tea beverages
Education
Floral design
Grossmont College
El Cajon, Ca05.2020
High School Diploma -
El Capitan
Lake side, California06.2017
Skills
- Public speaking
- AFM/ICQA/PCF operation
- Motivation
- Creative thinking
- Organization
- Planning
- Teamwork
- Problem-solving
- Networking
- Verbal communication
Awards
Floral design state
Timeline
Game Presenter
Evolution
09.2024 - Current
Retail Sales Expert
Comcast
05.2022 - 09.2024
Amazon floor health / PCF / ICQA
Amazon
03.2021 - Current
Aquatics Manager
Petsmart
01.2020 - Current
Team Leader
Starbucks
02.2017 - Current
Floral design
Grossmont College
High School Diploma -
El Capitan
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