Detail-oriented Data Entry Specialist who is adept at maintaining HIPAA compliance and enhancing data accuracy. Recognized for strong communication skills and strategic thinking, consistently exceeding performance targets while managing complex data entry tasks. Proficient in Microsoft Excel, contributing to efficient recordkeeping and organizational success.
Overview
10
10
years of professional experience
Work History
Data Entry Clerk-CTR
EnProVera
06.2024 - Current
Completed data entry tasks with accuracy and efficiency.
Created electronic records for new files and records in accordance with USCIS regulations and deadlines.
Consolidated files
Created files physically and electronically.
Generated ad hoc reports, as needed.
Requested files to send to designated units.
Rejacket/Reconstruct files
Scanned files and saved in USCIS tracking systems to keep records of essential organizational information.
Verified entered data against source documents to maintain consistency across multiple platforms within the organization.
Created and maintained data entry logs to track data entry activities.
Seasonal Chat Support Specialist
Inktel Contact Center Solutions
08.2023 - 12.2023
Enhanced customer satisfaction by providing timely and accurate responses to inquiries through chat support.
Conducted thorough research to provide accurate information, ensuring prompt resolution of customer concerns.
Achieved high levels of customer satisfaction by consistently meeting or exceeding response time targets.
Resolved technical issues for customers by utilizing comprehensive knowledge of company products and services.
Data Entry Specialist
National Employee Benefit Services
11.2021 - 04.2024
Analyze reports to resolve questions, inconsistencies, or missing data.
Organize and maintain multiple MS Excel spreadsheets.
Enter alphabetic and numeric from source documents into the computer following format displayed on screen, enter necessary codes to navigate and submit work.
Create and review over/short letters
Organize over/short letters, making sure that received are deleted and moved and payments not received are moved and sent out again.
Contributed to team success by consistently meeting or exceeding performance targets in speed, accuracy, and output volume.
Used computer software to store and retrieve data.
Create and respond to emails in a timely manner.
Medical Data Entry Specialist
MultiPlan
10.2020 - 11.2021
Assisted in maintaining HIPAA compliance with strict adherence to privacy regulations during data entry tasks.
Contributed to successful audits by maintaining accurate financial records for medical services rendered and payments received.
Used computer software to store and retrieve data.
Compared transcribed data with source document to detect and correct errors.
Created spreadsheets for more efficient recordkeeping.
Enabled smooth transitions between healthcare settings with prompt transfer of discharge summaries to nursing homes or rehabilitation centers as needed.
Instacart Shopper
Instacart
01.2020 - 10.2020
Maintained high satisfaction ratings by completing orders quickly and making good selections for customers.
Managed time effectively to complete multiple orders within tight deadlines, maximizing productivity and earnings.
Worked productively with customers to meet order requirements and service expectations.
Increased customer satisfaction by providing timely and efficient grocery shopping services.
Cashier
Winn Dixie
05.2015 - 11.2019
Processed payments by cash, debit, credit, and check.
Unloaded boxes from truck(when needed), stock liquors according guide books.
Answered phones and provided customer service.
Counted money in drawers before and after shifts to make sure the amount was correct and adequate.
Issued receipts, refunds, and change.
Education
High School Diploma -
Boyd H Anderson High School
Lauderdale Lakes, FL
06-2014
Skills
Data entry
Microsoft Word
Microsoft Excel
Attention to detail
Strategis thinking
HIPPA compliance
Strong communication skills (Verbal, Listening, and Written)