Trazarra Boyd
Boynton Beach,FL
Summary
Versatile and dedicated professional with a history of enhancing customer satisfaction at Palm Beach County School District. Excelled in roles requiring strong work ethic, exceptional time management, and a detail-oriented approach. Proven track record of mastering new skills rapidly, with a commitment to improving service delivery and operational efficiency.
Overview
20
20
years of professional experience
1
1
Certification
Work History
Election Poll Worker
Supervisor Of Election
West Palm Beach, FL
11.2010 - Current
- Collaborated effectively with fellow poll workers to guarantee a seamless voting process for all participants.
- Managed time effectively to balance multiple tasks such as checking in voters, answering questions, and maintaining lines in an orderly fashion.
- Provided exceptional customer service, assisting first-time voters with the registration process and guiding them through the steps of casting their ballot successfully.
- Enhanced voter experience by efficiently processing registrations and verifying voter eligibility.
- Upheld the confidentiality and integrity of the voting process by never disclosing any voter''s personal information or political preferences while working at the polling station.
- Demonstrated strong attention to detail when reviewing ballots for accuracy before submitting them into vote-counting machines.
- Checked elector identification and eligibility and marked elector numbers in register.
- Opened and closed polling booths.
Food Service Assistant
Palm Beach County School District
West Palm Beach, FL
08.2019 - 08.2024
- Adhered to safe work practices, food safety regulations, and corporate guidelines.
- Completed daily tasks such as dishwashing, trash removal, and restocking while adhering to established safety protocols.
- Enhanced customer satisfaction by providing friendly and efficient service during meal times.
- Ensured compliance with health regulations through frequent cleaning and sanitation practices within the food preparation area.
- Maintained proper food storage procedures, reducing waste and ensuring optimal freshness for all menu items.
- Contributed to team success by proactively assisting coworkers during peak hours or covering shifts when needed.
- Assisted in maintaining a clean and sanitary dining environment for the comfort of patrons.
- Adhered to all safety regulations regarding food handling and preparation, ensuring a healthy and enjoyable dining experience for guests.
- Provided exceptional customer service, addressing concerns or issues promptly to maintain loyalty and satisfaction.
- Managed cash transactions efficiently and accurately, ensuring an organized financial process for the establishment.
- Supported inventory management by accurately tracking supplies and alerting supervisor when restocking was necessary.
- Received deliveries from suppliers, verifying order accuracy and quality before stocking shelves or refrigeration units accordingly.
- Participated in quarterly training sessions to stay updated on new menu offerings, policies, or industry trends relevant to the role of a Food Service Assistant.
Customer Service Cashier
Madrag Clothing Store
West Palm Beach, FL
09.2016 - 03.2018
- Maintained a clean and organized workspace, promoting a welcoming environment for customers.
- Handled high-pressure situations calmly, maintaining composure during busy periods or difficult interactions.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Processed customer orders and accurately handled payment transactions.
Receptionist
Jays Ac
West Palm Beach, FL
03.2010 - 06.2017
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Confirmed appointments, communicated with clients, and updated client records.
- Answered phone promptly and directed incoming calls to correct offices.
- Kept reception area clean and neat to give visitors positive first impression.
Security Officer
Fulton Land Security
Newark, NJ
04.2005 - 11.2009
- Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
- Acted quickly during emergency situations to reduce opportunity for damage and injury.
- Patrolled and monitored premises in company vehicle, on bicycle, and by foot.
- Provided excellent customer service while addressing visitor inquiries or concerns related to facility safety or access control procedures.
- Checked and verified photo identification prior to granting facility access.
- Maintained a safe environment for employees and visitors through continuous risk assessment and threat analysis.
- Checked identification of persons entering and exiting facility to eliminate unauthorized visitors.
Education
Hha -
Flc Healthcare Academy
West Palm Beach, FLGED -
Palm Beach Adult Ed
West Palm Beach, FL05-2001
Skills
- Strong Work Ethic
- Patience and Empathy
- Reliability and punctuality
- Instruction comprehension
- Flexibility
- Detail Oriented
- Customer Service
- Time Management
- Multitasking
- Self Motivation
- Quick Learner
Certification
D class unarmed security officer license. HHA FLC healthcare academy
Timeline
Food Service Assistant
Palm Beach County School District
08.2019 - 08.2024
Customer Service Cashier
Madrag Clothing Store
09.2016 - 03.2018
Election Poll Worker
Supervisor Of Election
11.2010 - Current
Receptionist
Jays Ac
03.2010 - 06.2017
Security Officer
Fulton Land Security
04.2005 - 11.2009
Hha -
Flc Healthcare Academy
GED -
Palm Beach Adult Ed