Tércio Meireles
Belmont ,Massachusetts
Summary
Motivated Service Worker with exceptional social skills, communication abilities and customer service background. Dedicated to following health and safety guidelines and handling food items properly. Pursues every opportunity to support team members and proactively address issues. Friendly Barista with great people skills and sales experience. Dedicated to creating personalized customer experiences while offering expertise in coffee production, and preparation. Strong knowledge of roasting and brewing, with enthusiasm for promoting sustainable and fair-trade coffee. Professional, skilled in crafting high-quality beverages and providing exceptional customer service. Strong focus on teamwork, ensuring smooth operations and meeting customer needs efficiently. Adaptable and reliable, ready to excel in fast-paced environments. Expertise in coffee preparation, machine maintenance, and inventory management, with friendly and approachable demeanor.
Experienced with crafting and serving specialty coffee beverages. Utilizes customer service skills to enhance overall guest experience. Strong understanding of coffee preparation techniques, inventory management, and maintaining clean workspace.
Overview
2026
2026
years of professional experience
1
1
Certification
Work History
Barista/POS
Nouve Bakery
03 2025 - Current
- Maintained a clean and organized workspace for optimal productivity and safety.
- Managed time effectively to balance both front-of-house tasks and back-of-house responsibilities during busy periods.
- Operated espresso machines and commercial coffee brewers to create beverages.
- Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
- Contributed to a positive team environment through effective communication and collaboration with colleagues.
- Educated customers on coffee offerings, promoting upselling opportunities and enhancing their overall experience.
- Cleaned counters, machines, utensils, and seating areas daily.
- Handled customer complaints professionally, resolving issues promptly to ensure satisfaction and foster loyalty.
- Enhanced customer satisfaction by efficiently preparing and serving high-quality beverages.
Food Delivery Driver
Ma Magoos
04 2023 - Current
- Washing dishes
- Managed multiple deliveries simultaneously, maximizing efficiency and productivity.
- Followed traffic laws during delivery for safety of pedestrians and other vehicles.
- Kept delivery vehicle clean and neat to maintain company's professional reputation.
Barista
Tasty Café & Kitchen
09 2021 - 02 2025
- Maintained a clean and organized workspace for optimal productivity and safety.
- Managed time effectively to balance both front-of-house tasks and back-of-house responsibilities during busy periods.
- Operated espresso machines and commercial coffee brewers to create beverages.
- Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
- Contributed to a positive team environment through effective communication and collaboration with colleagues
- Skill in making latte art
- Skill and agility in very busy periods
- POS experience
Food Delivery Driver
Lisa's Family Pizza
01 2019 - 02 2021
- Managed multiple deliveries simultaneously, maximizing efficiency and productivity.
- Followed traffic laws during delivery for safety of pedestrians and other vehicles.
- Doing food preparation
- Washing dishes
- Doing small portions of dressing
- Collaborated with restaurant staff or other food establishments to confirm orders and coordinate delivery times.
- Collaborated with restaurant staff to confirm order accuracy before delivery.
Education
FIC Francisco Ivo Cavalcante
Skills
- Agility
- Responsible
- communicative
- Smoothie making
- Hospitality service expertise
- Employee training
- POS system
- Beverage preparation
- Opening and closing duties
- Cash Handling
- Friendly and outgoing
- Food running
- Foam art
- Food preparation and safety
- Sandwich preparation
- Exceptional customer service
- Cash handling
- Problem-solving
- Cleanliness
- Active listener
- Order taking
- Cash register operation
- Espresso machine operation
- POS systems
- POS system operation
- Coffee machinery
- Coffee expertise
- Performance improvement
- Drink customization
- Espresso preparation
- Latte art
- Up-selling
- Physical stamina
- Espresso machine operations
- Opening and closing coordination
- Speedy and efficient
- Coffee and tea expertise
Certification
New Jersey Coffee School
- Barista Class Certificate
Languages
Spanish
Professional Working
Portuguese
Native or Bilingual
English
Full Professional
Timeline
Barista/POS
Nouve Bakery
03 2025 - Current
Food Delivery Driver
Ma Magoos
04 2023 - Current
Barista
Tasty Café & Kitchen
09 2021 - 02 2025
Food Delivery Driver
Lisa's Family Pizza
01 2019 - 02 2021
FIC Francisco Ivo Cavalcante
Personal Information
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