Administrative Program Coordinator passionate about facilitating exceptional student experiences in higher education. Known for great attention to detail and strong interpersonal communication skills. Excels at multitasking and liaising with various departments.
Overview
2026
2026
years of professional experience
Work History
Program and Event Specialist
Virginia Commonwealth University, VCU
07.2024 - 03.2025
Managed administrative logistics of events planning, event booking, and event promotions.
Improved program productivity by closely monitoring performance and trends.
Assessed overall event success continuously by tracking key performance indicators and utilizing data-driven insights for continuous improvement in planning and executing future events.
Created digital image files for use in digital and traditional printing methods.
Acted as interim division administrator, enhancing division efficiency by streamlining administrative processes and implementing organizational best practices.
Administrative Support Coordinator
Virginia Commonwealth University, VCU
7 2018 - 07.2024
Prepared detailed documents and reports in adherence administrative processes.
Coordinated various events, such as conferences and workshops, ensuring smooth execution and attendee satisfaction.
Monitored and directed incoming mail and prepared outgoing mail.
Worked closely with others to accomplish timely invoicing and accounts receivables
Resolved issues through active listening and open-ended questioning, escalating major problems to manager.
Delegated tasks to administrative support staff to organize and improve office efficiency.
Interim Coordinator for Student Organizations
Virginia Commonwealth University, VCU
07.2022 - 03.2023
Provided leadership to approximately 350+ student organizations through leadership development and training, budget procedures, and compliance with University policies and operations
Communicated general and fiscal-related student organization news/updates on recurring basis to ensure that student leaders stay compliant with departmental, divisional, and University policies and procedures
Implemented strategies to increase student organizations recruiting, engagement and retention.
Collaborated with faculty, staff and students to identify and address institutional challenges.
Marketing Coordinator
Virginia Commonwealth University, VCU
06.2020 - 06.2021
Composed daily posts for social media and helped build corporate presence on Facebook and Instagram.
Boosted brand awareness with target customer demographics with social, print, and email campaigns.
Created and executed strategies to provide direct call-to-actions, increasing digital engagement by 50%
Coordinated with design and media teams to develop high-quality creative assets.
Collaborated with cross-functional teams to establish successful execution of projects and campaigns.
Conducted monthly website content audits
Public Relations Intern, Diversity and Inclusion
Virginia Commonwealth University, VCU
01.2016 - 05.2016
Supported public relations managers with writing, researching and preparation of materials
Studied objectives, promotional policies or needs of organizations to develop public relations strategies influencing public opinion or promoting ideas.
Conducted communications audit of company guidelines, owned media and assets, specifically related to diversity, equity, and inclusive practices on more than 30 internal websites.
Education
Bachelor of Science - Mass Communications, Public Relations
Virginia Commonwealth University
Richmond, VA
08.2013 - 2016.05
Skills
Group and individual instruction
Strategic Planning
Office Administration
Project Management
Collaboration and Teamwork
Cultural Competency
Affiliations
Queer Philanthropy and Initiatives Steering Committee, 2024-present
American College Personnel Association (ACPA), 2020-present
Strategic Planning and Pillars Committee, 2023
Diversity, Equity, Belonging, and Inclusion Champion (DEBI), 2022-2023
African American Alumni Council (AAAC), 2021-present
Student Services Career Community Co-Chair, 2021-2022
Career Communities Liaison Chairperson, 2021-2022
Recent Graduate Alumni Council, 2019-2022
Accomplishments
Burnside Watstein Award, 2024
Customer Service Excellence Award, 2022-2023; 2023-2024
Becoming an Antiracist Educator, 2022
Benjamin R. Bundens, Jr. Employee of the Year Award, 2016
Great Leadership Skills Award, 2015
Timeline
Program and Event Specialist
Virginia Commonwealth University, VCU
07.2024 - 03.2025
Interim Coordinator for Student Organizations
Virginia Commonwealth University, VCU
07.2022 - 03.2023
Marketing Coordinator
Virginia Commonwealth University, VCU
06.2020 - 06.2021
Public Relations Intern, Diversity and Inclusion
Virginia Commonwealth University, VCU
01.2016 - 05.2016
Bachelor of Science - Mass Communications, Public Relations
Virginia Commonwealth University
08.2013 - 2016.05
Administrative Support Coordinator
Virginia Commonwealth University, VCU
7 2018 - 07.2024
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