Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Timeline
Generic

Treana Monroe

Sacramento,CA

Summary

  • Punctual and efficient Driver known for reliability, route planning and excellent customer interactions.
  • Motivated to provide prompt, friendly and professional service at all times.
  • Delivery experience and solid dedication to customer satisfaction.
  • Good inspection and maintenance abilities.
  • Applying advanced Spanish skills to enhance service for customers and collaborate effectively with diverse team members.
  • Maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.

Overview

6
6
years of professional experience
1
1
Certification

Work History

Delivery Driver

DoorDash
05.2019 - Current
  • Completed on-time deliveries by choosing best and most efficient routes.
  • Delivered packages to customer doorsteps and business offices.
  • Maintained upbeat, positive attitude in busy, customer-focused environment.
  • Completed rush deliveries on tight timetables to satisfy customer needs.
  • Promoted customer satisfaction by addressing or escalating concerns for quick resolution.
  • Worked scheduled hours as required and took on available shifts during holidays and busy periods.

File Maintenance Manager

Happy Dayz
09.2017 - 03.2019
  • Maintained organized and efficient document flows by using excellent planning and multitasking skills.
  • Provided assistance with inbound and outbound document processes, document sorting, logging and work order creation.
  • Worked with internal staff to process documents and sent for closing.
  • Converted documents from one application to another.
  • Built and updated diverse documents, charts, tables and mail merges using various programs.

Education

Doctor Of Philosophy - Clinical Psychology

Yale University
New Haven, CT

Diploma -

Hogan High School
Vallejo, CA
06.2012

Skills

  • Dependability and Honesty
  • Responsible Driver
  • Complex Problem-Solving
  • Food Delivery
  • Basic Math Skills
  • Customer Relationships
  • Current CDL License
  • Inventory and Stocking
  • Customer Response
  • Teamwork and Collaboration
  • Loading and Unloading
  • Shipping and Packaging
  • Efficiency and Time Management
  • Valid Vehicle Insurance and Registration
  • Customer Service
  • Commercial Driving Experience
  • Ability to Lift 50 Pounds

Accomplishments

  • Used Microsoft Excel to develop inventory tracking spreadsheets.

Certification

  • Neuro-linguistics Training - 8 Month Program.
  • Completed Program In 3 days.

Timeline

Delivery Driver

DoorDash
05.2019 - Current

File Maintenance Manager

Happy Dayz
09.2017 - 03.2019

Doctor Of Philosophy - Clinical Psychology

Yale University

Diploma -

Hogan High School

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Treana Monroe