Treana Monroe
Sacramento,CA
Summary
- Punctual and efficient Driver known for reliability, route planning and excellent customer interactions.
- Motivated to provide prompt, friendly and professional service at all times.
- Delivery experience and solid dedication to customer satisfaction.
- Good inspection and maintenance abilities.
- Applying advanced Spanish skills to enhance service for customers and collaborate effectively with diverse team members.
- Maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Delivery Driver
DoorDash
05.2019 - Current
- Completed on-time deliveries by choosing best and most efficient routes.
- Delivered packages to customer doorsteps and business offices.
- Maintained upbeat, positive attitude in busy, customer-focused environment.
- Completed rush deliveries on tight timetables to satisfy customer needs.
- Promoted customer satisfaction by addressing or escalating concerns for quick resolution.
- Worked scheduled hours as required and took on available shifts during holidays and busy periods.
File Maintenance Manager
Happy Dayz
09.2017 - 03.2019
- Maintained organized and efficient document flows by using excellent planning and multitasking skills.
- Provided assistance with inbound and outbound document processes, document sorting, logging and work order creation.
- Worked with internal staff to process documents and sent for closing.
- Converted documents from one application to another.
- Built and updated diverse documents, charts, tables and mail merges using various programs.
Education
Doctor Of Philosophy - Clinical Psychology
Yale University
New Haven, CTDiploma -
Hogan High School
Vallejo, CA06.2012
Skills
- Dependability and Honesty
- Responsible Driver
- Complex Problem-Solving
- Food Delivery
- Basic Math Skills
- Customer Relationships
- Current CDL License
- Inventory and Stocking
- Customer Response
- Teamwork and Collaboration
- Loading and Unloading
- Shipping and Packaging
- Efficiency and Time Management
- Valid Vehicle Insurance and Registration
- Customer Service
- Commercial Driving Experience
- Ability to Lift 50 Pounds
Accomplishments
- Used Microsoft Excel to develop inventory tracking spreadsheets.
Certification
- Neuro-linguistics Training - 8 Month Program.
- Completed Program In 3 days.
Timeline
Delivery Driver
DoorDash
05.2019 - Current
File Maintenance Manager
Happy Dayz
09.2017 - 03.2019
Doctor Of Philosophy - Clinical Psychology
Yale University
Diploma -
Hogan High School