Dedicated Medical Assistant with a proven track record. Blending compassionate patient care with clinical efficiency. Expert in EMR/EHR EPIC system and HIPAA compliance, I enhanced patient satisfaction and improved clinical workflows. Cheerful during each patient interaction to improve satisfaction ratings and patient retention. My strong communication skills and professionalism fostered trust and streamlined patient experiences, achieving a notable increase in clinic efficiency.
.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Medical Assistant
Epic Care
03.2023 - Current
Sanitized, restocked, and organized exam rooms and medical equipment.
Directed patients to exam rooms to obtained client medical history, medication information, symptoms, allergies, and vital signs to prepared for physician examinations.
Performed medical records management and organization.
Built strong relationships with patients through effective communication skills that foster trust in the clinic''s commitment to quality care.
Facilitated seamless patient care with thorough and accurate documentation guidelines.
Ensured patient safety and comfort during examinations, effectively addressing concerns and answering questions.
Coordinated patient referrals to specialists or other healthcare providers as needed for comprehensive care management plans.
Aided in accurate diagnoses by performing laboratory tests and preparing specimens for analysis.
Improved clinical workflow with introduction of electronic health records system.
Performed EKGs and other diagnostic tests, contributing to accurate and timely diagnoses.
Day Care Assistant
Tippy Toes Family Day Care
07.2020 - 11.2022
Assisted in maintaining a safe and healthy environment, ensuring cleanliness and proper supervision of children.
Provided lunchtime assistance to monitor children, assist with eating and serve food..
Used patience, skill and various behavior modification techniques to maintain order and safety.
Taught children to organize toys, wash hands, and share by leading by example.
Provided support during naptime routines, ensuring a peaceful environment for restful sleep.
Monitored daily sign-in/sign-out logs for accurate attendance tracking, helping to maintain a secure and orderly facility.
Supported the emotional well-being of children by providing nurturing care and addressing individual needs.
Coordinated engaging arts-and-crafts projects for students to express their creativity while developing fine motor skills.
Offered assistance during field trips by supervising small groups of children during off-site outings.
Education
Certificate of Completion - Medical Assissting
Unitek College
Hayward, CA
01-2023
High School Diploma -
Hayward High School
Hayward, CA
06-2020
Skills
HIPAA compliance
Patient scheduling
Customer service
Medical terminology knowledge
Vital sign monitoring
Direct patient care
EMR / EHR
Clinical documentation
Accomplishments
Achieved 100% through effectively completing my externship course at Epic Care.
Certification
Basic Life Support (BLS) - American Heart Association.