Treasure Dunn
Philadelphia,PA
Summary
Proven leader in operational efficiency and quality assurance, adept at driving production improvements and implementing cost-saving strategies. At Savers Thrift Store, I led a team to enhance product quality and streamline workflows, demonstrating strong leadership and technical knowledge. Achieved significant operational enhancements while ensuring product excellence and customer satisfaction. Serviced-focused General Manager dedicated to delivering positive customer experiences to promote loyalty and repeat business. Orchestrates optimal resource utilization to handle expected operational needs. Sales leader with sound judgment, good planning abilities and interpersonal communication strengths.
Overview
5
5
years of professional experience
Work History
Associate Production Manager
Savers Thrift Store
Lansdale, PA
06.2023 - 08.2024
- Recommended and executed quality improvements for production and product quality.
- Managed a team of production assistants, ensuring timely completion of tasks and maintaining high-quality outputs.
- Assigned appropriate manufacturing supervisor, assembler and operator duties.
- Implemented cost-saving measures, optimizing resource allocation and reducing waste during the production process.
- Closely monitor and control labor efficiencies.
- Coordinate with sourcing to maintain product stock levels.
- Inventory Management
- Staffing , Training and Development.
- Orders , Transfers , Shipments and Metrics reporting.
Medical Courier
Destiny Logistics
03.2022 - 05.2023
- Upheld compliance with HIPAA regulations while managing confidential patient information during deliveries.
- Ensured patient confidentiality by properly handling sensitive medical documents and specimens during transport.
- Maintained a clean, organized, and safe vehicle environment to ensure the proper handling of medical supplies and equipment.
- Communicated route progress to management, noting traffic, and construction issues to avoid delays for critical deliveries.
- Improved customer satisfaction by providing timely updates on shipment status and addressing concerns promptly.
- Enhanced delivery efficiency by optimizing route planning and adhering to strict schedules.
- Properly documented all specimens received using Software.
- Minimized errors in specimen handling by adhering to established guidelines for labeling, packaging, and temperature control requirements.
- Collaborated with healthcare professionals to facilitate smooth coordination of specimen pick-up and delivery processes.
General Manager
Dominos's Pizza
Ambler, PA
09.2019 - 02.2022
- Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
- Managed a diverse team of professionals, fostering a positive work environment and high employee satisfaction.
- Developed and implemented strategies to increase sales and profitability.
- Cultivated strong relationships with clients, vendors, and partners to ensure long-term success and loyalty.
- Monitored financial performance, set budgets and controlled expenses to provide financial stability and long-term organizational growth.
- Managed budget development, forecasting, and financial reporting processes to track progress towards organizational objectives accurately.
- Maximized efficiency by coaching and mentoring personnel on management principles, industry practices, company procedures, and technology systems.
- Formulated policies and procedures to streamline operations.
- Implemented operational strategies and effectively built customer and employee loyalty.
- Implemented effective cost-saving measures to reduce overhead expenses without compromising quality or service.
- Managed budget implementations, employee evaluations, and contract details.
- Established comprehensive employee training programs to develop skills, improve productivity, and maintain compliance with industry regulations.
- Maximized operational excellence mentoring personnel on management principles, industry practices, and company procedures.
- Implemented robust inventory management systems to optimize stock levels and minimize waste/costs associated with excess product storage.
- Championed continuous improvement initiatives that enhanced operational performance across all departments.
Education
Diploma -
Mastery Charter
Philadelphia, PA06.2019
Skills
- Operational Efficiency
- Technical knowledge
- Creative solutions
- Workflow Optimization
- Production Planning
- Strong leadership abilities
- Dedication to product quality
- Customer Support
- Health and safety
- Assembly and production
- Quality assurance training
- Quality Inspection
Timeline
Associate Production Manager
Savers Thrift Store
06.2023 - 08.2024
Medical Courier
Destiny Logistics
03.2022 - 05.2023
General Manager
Dominos's Pizza
09.2019 - 02.2022
Diploma -
Mastery Charter