Treasure Spoon
New Sharon,IA
Overview
5
5
years of professional experience
Work History
Daycare Assistant Teacher
New Sharon Childcare and Preschool
New Sharon
01.2025 - Current
- Provided a safe and nurturing environment for children, regularly monitoring indoor and outdoor school day activities.
- Collaborated with multiple other teachers to provide the most appropriate care for students and their individual needs.
Customer Service Representative
Brownells
Montezuma, IA
07.2024 - 01.2025
- Met the needs of hundreds of callers by appropriately adressing customer needs, providing support, and collaborating with team members to find solutions to customers needs.
- Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
Direct Support Professional
Imagine the Possibilities
Oskaloosa, IA
11.2023 - 07.2024
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
- Documented progress notes thoroughly to track client achievements, concerns, or changes in behavior patterns that needed further evaluation to meet needs of patients.
Maintenance
Nationwide Office Care
Grinnell, IA
11.2022 - 11.2023
- Maintained the cleanliness of rest stops along I-80 for the Iowa DOT.
- Increased customer satisfaction by maintaining clean restrooms and public spaces in a timely manner.
Professional Home Cleaner
Precision Cleaning
Pella, IA
03.2021 - 11.2022
- Appropriately cleaned all areas of homes and businesses including: typical household cleanliness, laundry services, deep cleaning.
- Maintained customer satisfaction from all clients and gained recommendations for other clients throughout Marion and Mahaska counties.
CNA - Certified Nursing Assistant
Nextaff
Des Moines, IA
11.2020 - 03.2021
- Assisted patients with daily living activities while promoting and supporting individual needs.
- Cared for residents in an assisted living facility and delivered high-quality support.
- Enhanced patient satisfaction by providing compassionate and attentive care.
Education
High school diploma -
Pleasantville High School
Pleasantville, IA05.2018
Timeline
Daycare Assistant Teacher
New Sharon Childcare and Preschool
01.2025 - Current
Customer Service Representative
Brownells
07.2024 - 01.2025
Direct Support Professional
Imagine the Possibilities
11.2023 - 07.2024
Maintenance
Nationwide Office Care
11.2022 - 11.2023
Professional Home Cleaner
Precision Cleaning
03.2021 - 11.2022
CNA - Certified Nursing Assistant
Nextaff
11.2020 - 03.2021
High school diploma -
Pleasantville High School