Summary
Overview
Work History
Education
Skills
Awards
Community Service
Timeline
Generic
Treatha Johnson

Treatha Johnson

Spring,TX

Summary

Compassionate Nursing Assistant: Demonstrating exemplary skills in direct patient care and healthcare team support. Communicative and collaborative demeanor cultivated over 10+ years of superior healthcare industry performance. Experience handling multiple, complex cases with accuracy and dignity. Able to multitask in fast-paced environments to track patient activities, assist with treatments and collect specimens. Skillfully prepare rooms for procedures while keeping patients happy and comfortable. Empathetic to needs of patients, works with minimal direction and exercises sound judgment. Communicates with team members to coordinate actions in fast-paced environments. Well-trained in documentation, supply management and aseptic techniques. Enthusiastic about using abilities to improve patient outcomes and support clinical professionals.

Overview

10
10
years of professional experience

Work History

Certified Nurse Assistant

The Heights of Tomball
Tomball, TX
11.2023 - Current
  • Documented and reported to nurses patient behavior observations, complaints, or physical symptoms
  • Monitored patients' mental and emotional wellbeing and reported concerns
  • Observed patients' by checking open wounds and existing conditions
  • Measured and recorded food and liquid intake and output, reporting changes to medical or nursing staff.
  • Reviewed patient dietary restrictions, food allergies and preferences to facilitate appropriate diet
  • Safeguarded residents' rights and confidentiality.
  • Answered call lights in a timely manner and responded appropriately to requests from patients or family members.

Receptionist

Heights of Tomball
Tomball, TX
11.2023 - Current
  • Greeted visitors entering establishment to determine nature and purpose of visit.
  • Sorted incoming mail and directed to correct personnel each day.
  • Verified visitors' identification cards before allowing access to the building.
  • Operated telephone switchboard to answer, screen and forward calls to appropriate personnel.
  • Monitored reception area to provide consistently safe, hazard-free environment for customers.
  • Answered and directed incoming calls using multi-line telephone system.

Activities Assistant

THE HEIGHTS OF TOMBALL
Tomball, TX
11.2023 - Current
  • Documented progress notes regarding participant's involvement in recreational programming.
  • Assisted with transporting and escorting program participants to, from and within program activity locations and on external trips.
  • Assisted with transportation arrangements for offsite activities when required.
  • Maintained records of all activity participation.
  • Monitored safety and cleanliness during activities.
  • Developed relationships with families and other members of the community to further enhance recreational opportunities for residents.
  • Helped participants enjoy activities while ensuring adherence to protocol.

PATIENT ACCESS REPRESENTATIVE CNA

Allied Home Health Services Agency
11.2022 - Current
  • Collaborated with coworkers to maximize potential for successful business growth
  • Offered technical support and troubleshot issues to enhance office productivity
  • Set up conference rooms, technology and materials to facilitate meetings
  • Screened or answered email messages to support consistent and timely communication
  • Prepared spaces and materials necessary for daily tasks
  • Increased site compliance with scheduled and unscheduled audits.

FRONT DESK ADMISSION/PATIENT FINANCIAL COUNSELOR

The Woodlands Specialty Hospital
06.2014 - 01.2019
  • Followed document protocols to safeguard confidentiality of patient records
  • Facilitated communication between patients and various departments and staff
  • Applied administrative knowledge and courtesy to explain procedures and services to patients offered simple, clear explanations to help clients and families understand hospital policies and procedures
  • Organized patient records and database to facilitate information storage and retrieval
  • Used Microsoft Word and other software tools to create documents and other communications
  • Worked with patients to ascertain issues and make referrals to appropriate specialists
  • Helped address client complaints through timely corrective actions and appropriate referrals
  • Recommended service improvements to minimize recurring patient issues and complaints
  • Worked with insurance companies to obtain approvals or contest denials
  • Safeguarded patient privacy with consistent adherence to HIPAA protocols.

CNA-HIRED ON PERMANENT AT HOSPITAL

Allied Home Health Service Agency
Houston, Texas
04.2014 - 06.2014
  • Responded immediately to calls from patients for assistance or treatment and alerted medical staff to emergency situations
  • Communicated with physicians, nurses and caregivers to support continuum of care
  • Documented and reported to nurses patient behavior observations, complaints, or physical symptoms.

Education

ASSOCIATE OF ARTS -

University of Houston - Downtown
06.2024

High School Diploma -

Forest Brook High School

Skills

  • Performing Patient Intakes
  • Vital Signs Collection
  • Needs Determination
  • Feeding Assistance
  • Financial Documentation
  • Analytical and Critical Thinking
  • Updating Customer Accounts
  • Quality assurance
  • Monitoring Fluids
  • Office Equipment Operations
  • Verbal and Written Communication
  • Greeting and Seating Clients
  • Mail Distribution
  • Multi-Line Telephone Skills
  • Payment Collection
  • Insurance Eligibility
  • Customer Service
  • Case Management
  • Document Scanning
  • Work Well Independently
  • Data Entry
  • Medical Records Management
  • HIPAA Compliance
  • HIPAA Regulations
  • New Patient Chart Preparation

Awards

  • Top Performer, Inside Sales Team, 2007
  • Employee Recognition Award/Outstanding Administrative Professional, 2018
  • Honor Roll: Fall 2011

Community Service

  • Volunteer, Habitat for Humanity, 2009
  • Food Bank of Houston/Volunteer, 2015
  • Northwest Flyers Track Club" Amateur Sports Team, 2022

Timeline

Certified Nurse Assistant

The Heights of Tomball
11.2023 - Current

Receptionist

Heights of Tomball
11.2023 - Current

Activities Assistant

THE HEIGHTS OF TOMBALL
11.2023 - Current

PATIENT ACCESS REPRESENTATIVE CNA

Allied Home Health Services Agency
11.2022 - Current

FRONT DESK ADMISSION/PATIENT FINANCIAL COUNSELOR

The Woodlands Specialty Hospital
06.2014 - 01.2019

CNA-HIRED ON PERMANENT AT HOSPITAL

Allied Home Health Service Agency
04.2014 - 06.2014

ASSOCIATE OF ARTS -

University of Houston - Downtown

High School Diploma -

Forest Brook High School

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