Trebbi Hardin
Gaffney,SC
Summary
Professional with strong background in executive support, adept at managing complex schedules, coordinating meetings, and handling confidential information. Highly skilled in communication, organization, and problem-solving, ensuring seamless office operations. Focused on team collaboration and achieving results, adapting flexibly to changing needs and priorities. Dependable and resourceful, consistently delivering high-quality outcomes.
Overview
23
23
years of professional experience
1
1
Certification
Work History
Treatment Coordinator
Nth Degree Orthodontics
05.2002 - Current
- Maintained detailed records of patient treatments, ensuring accurate billing and efficient followups.
- Increased case acceptance rates through persuasive presentation of treatment options and benefits.
- Explained treatment choices to patients and helped determine best options.
- Provided exceptional customer service to create a welcoming atmosphere for patients and their families.
- Guided patients through their financial options while discussing treatments, offering flexible payment plans tailored to individual needs.
- Collaborated with orthodontists to review cases and implement personalized treatment options for patients.
- Supported team members in maintaining an organized office environment that facilitated efficient workflow.
- Enhanced patient satisfaction by providing exceptional customer service and addressing concerns promptly.
Dental Assistant
Dr. Michelle Bedell, General Dentist
06.2007 - 06.2009
- Cleaned and sanitized dental tools and equipment, straightened treatment rooms, and restocked supplies to prep for next patient and maintain health and safety practices.
- Maintained a clean and sterile work environment to prevent cross-contamination and infection.
- Sanitized trays, instruments, and surfaces for clean dental office setting and patient safety.
- Provided chairside assistance during examinations, improving dentist efficiency and patient satisfaction.
Education
Dental Assistant Degree -
Greenville Technical College
Greenville, SC05-2002
Skills
- Appointment Scheduling
- Financial Counseling
- Patient Care Coordination
- Treatment Planning
- Expertise of payment plans
- Customer Service
- Verbal and written communication
- HIPAA Compliance
- Office Leadership Team
Affiliations
- The Carolina Debutante Society - Held several Board of Directors positions that involved scheduling events, procuring venues, entertainment, and catering.
- Cherokee National Golf Course and Recreation - Committee Member: Followed annual budget to make improvements and help organized annual fundraiser
- YMCA- Former Board of Directors
- The Palmetto Club - Former President
- The City Club - Former President
- Grassy Pond Baptist Church - Sunday School Teacher, Children's Worship Leader, Committee Member
Certification
- Certified Dental Assistant
- Certified Orthodontics Assistant
- OSHA Certified
- CPR Certified
Timeline
Dental Assistant
Dr. Michelle Bedell, General Dentist
06.2007 - 06.2009
Treatment Coordinator
Nth Degree Orthodontics
05.2002 - Current
- Certified Dental Assistant
- Certified Orthodontics Assistant
- OSHA Certified
- CPR Certified
Dental Assistant Degree -
Greenville Technical College
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