Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Trecia Bogle-Libird

Florence,SC

Summary

Dynamic professional with a proven track record at DoorDash, excelling in customer satisfaction through timely deliveries and effective communication. Demonstrated reliability and quick decision-making skills, ensuring order accuracy and adherence to safety guidelines. Recognized for building strong relationships with clients and partners, fostering loyalty and repeat business.

Overview

30
30
years of professional experience
1
1
Certification

Work History

Dasher

DoorDash
12.2019 - Current
  • Improved customer satisfaction by providing timely and accurate deliveries.
  • Managed multiple orders simultaneously, prioritizing tasks to ensure efficiency.
  • Utilized GPS navigation tools effectively to minimize travel duration while maximizing delivery capacity.
  • Navigated efficiently through various delivery routes for expedited service.
  • Enhanced communication with customers through proactive updates on order status.
  • Maintained excellent ratings by consistently delivering orders in a professional manner.
  • Verified orders prior to completing deliveries to avoid customer complaints.
  • Ensured order accuracy, double-checking items before leaving the pickup location.
  • Provided exceptional customer service, greeting patrons warmly upon arrival for enhanced rapport building.
  • Drove continuously during shifts, meet deadlines, and achieved high customer satisfaction ratings.
  • Adhered strictly to food safety guidelines when handling and transporting orders for utmost quality assurance.
  • Resolved customer issues promptly and courteously, resulting in positive feedback.
  • Strengthened relationships with restaurant partners by demonstrating respect and professionalism during pickups.
  • Kept delivery vehicle clean and neat to maintain company's professional reputation.
  • Met promised delivery times consistently by using GPS software to spot and avoid traffic delays.
  • Provided excellent customer service by being friendly and courteous during interactions to increase satisfaction and loyalty.
  • Addressed issues and resolved customer complaints to establish trust and reliability.
  • Developed strong customer base through efficient and reliable service.
  • Immediately addressed problems with customers to promote speedy resolution.
  • Delivered top customer satisfaction, reviewing feedback closely, and addressing needs and requests of account holders.
  • Maintained positive relationships with customers to promote continued business opportunities.

Babysitter

Kelly Preddie
09.2016 - Current
  • Played games, worked on puzzles, and read books to young children.
  • Communicated positively with children and guardians.
  • Organized and cleaned home after activities by picking up toys and straightening up play room.
  • Maintained a clean and organized environment to ensure the well-being of children under care.
  • Prepared healthy, age-appropriate snacks and meals.
  • Reassured children when upset providing emotional support and stability.

Administrative Assistant

Ministry of Finance
11.1995 - 10.2010
  • Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
  • Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
  • Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
  • Ensured accurate record-keeping with diligent data entry and database management for vital company information.
  • Promoted a positive work environment through effective communication skills and fostering professional relationships among colleagues.
  • Improved document organization with thorough file maintenance, archiving outdated records as necessary for efficient retrieval when needed.
  • Coordinated office supply inventory management, proactively ordering necessary items before depletion to avoid workflow disruptions.
  • Boosted team productivity by managing communication channels and ensuring timely responses to inquiries.
  • Developed filing system for historical documents, preserving important company records and improving access to information.
  • Managed phone and email correspondence and handled incoming and outgoing mail and faxes.
  • Managed paper and electronic filing systems by routing various documents, taking messages and managing incoming and outgoing mail.
  • Opened and properly distributed incoming mail to promote quicker response to client inquiries.

Education

Associate of Arts -

Management Institute For National Development
Hope Road, Kingston Jamaica
10.2009

Skills

  • Quick decision making
  • Patience and tolerance
  • Reliability and punctuality
  • Safety awareness

Certification

Diploma Advanced Executive Administrative Management

Timeline

Dasher

DoorDash
12.2019 - Current

Babysitter

Kelly Preddie
09.2016 - Current

Administrative Assistant

Ministry of Finance
11.1995 - 10.2010

Associate of Arts -

Management Institute For National Development

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