Trecia Daley
Brooklyn
Summary
Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Proven skills in promoting products and boosting revenue by connecting with customers and effectively communicating sales recommendations. Well-organized, reliable and experienced in setting up displays, restocking shelves and supporting in-store customers with knowledgeable assistance. Enhance store loyalty with unparalleled support.
Overview
6
6
years of professional experience
Work History
Warehouse Associate
Home Depot
Locust Grove
08.2024 - 01.2025
- Operating forklifts or other material handling equipment
- Utilizing warehouse management systems (WMS) to track inventory and orders
- Collaborating with other departments like customer service to resolve order issues
- Performing basic data entry tasks
- Monitoring and reporting on warehouse performance metrics
Direct Sales Agent
05.2020 - 02.2023
- Developed relationships with customers to promote product awareness.
- Provided detailed information about products and services to prospects.
- Assisted in the development of marketing strategies for new products.
- Met or exceeded monthly sales targets set by management.
- Resolved customer complaints promptly and effectively.
- Negotiated sales contracts with clients and ensured timely payments.
- Sold products and services in field for company.
Customer Service Associate
Sutherland Global Services
Mandeville
05.2019 - 02.2020
- Resolved customer inquiries in a timely manner.
- Demonstrated active listening skills when responding to customer questions and complaints.
- Developed relationships with key clients through regular contact and follow-up communication.
- Greeted customers and identified their needs.
Education
High School Diploma - Economics
Bishop Gibson High School
Mandeville, Manchester06.2017
Tourism and Hospitality
Knox Community College
Mandeville, ManchesterSkills
- Ability to multi-task
- Active listening skills
- Adaptability
- Biology
- Cold-calling
Languages
English, Expert
Timeline
Warehouse Associate
Home Depot
08.2024 - 01.2025
Direct Sales Agent
05.2020 - 02.2023
Customer Service Associate
Sutherland Global Services
05.2019 - 02.2020
High School Diploma - Economics
Bishop Gibson High School
Tourism and Hospitality
Knox Community College
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