Dynamic professional with a proven track record of delivering exceptional service in high-pressure environments. Recognized for strong critical thinking and time management abilities while consistently maintaining a calm demeanor when addressing challenges. Committed to enhancing operational efficiency and customer satisfaction through seamless collaboration and effective communication. Leverages excellent listening and comprehension skills to foster a positive team atmosphere and drive successful problem resolution.
Ground Equipment Operation
Drive and operate specialized ramp vehicles (belt loaders, baggage carts, tugs, etc.)
Transport luggage, cargo, and mail between aircraft and terminals
Ensure proper positioning of ground support equipment for safe aircraft
Team Leadership
Supervise ramp agents during loading/unloading operations
Delegate tasks and monitor performance to ensure efficiency and safety
Train new team members on equipment use and ramp procedure
Enforce use of PPE and adherence to safety protocols
Conduct equipment checks and report maintenance issues
Respond to and report any security or operational incidents.
Experienced Lead Ramp with 3+ years of hands-on leadership in airline ground operations. Skilled in team supervision, equipment handling, and safety compliance. Proven ability to manage high-volume flight schedules with precision and professionalism.
Lock and unlock buildings at the beginning or end of shifts.
Respond to spills or accidents quickly to prevent hazards.
Notify supervisors of unsafe conditions or security concerns.
Monitor cleaning supply levels and restock as needed.
Organize janitorial closets and ensure tools are stored safely.
Use cleaning chemicals responsibly, following safety guidelines and labels.
Cleaning and organizing work areas.
Disposing of packaging waste.
Ensuring safety protocols are followed
Assisting coworkers with heavy lifting.
Communicating with supervisors about workflow.
Training new hires on warehouse procedures.