Trehonor Law
Wilmington,NC
Summary
Highly motivated Healthcare professional offering over 15 years of patient care experience with applied knowledge of medical office skills with a proven track record of providing exceptional quality customer service in fast-paced environments. Offering keen attention to detail and strong decision-making skills to manage multiple, concurrent tasks. Self-motivated work ethic to perform effectively in independent or team environments.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Medical Assistant/Receptionist
Azalea Gynecology
09.2021 - 08.2023
- Set the tone for a positive clinic encounter
- Measure vital signs and conduct basic testing
- Conduct pre-examination interviews and take medical histories
- Prepare the room and the patient for procedures
- Assist physician during procedures
- Administer immunization injections
- Clean and sanitize procedural utensils
- Answer phones/ take clear and concise messages
- Schedule appointments
- Check patients out/ take allowed payment
- Verify health insurance
- Coordinated patient scheduling, check-in, check-out and payments for billing.
- Adhered to strict HIPAA guidelines to protect patient privacy.
- Checked patient insurance, demographic, and health history to keep information current.
- Managed multi-line phone system and pleasantly greeted patients.
- Organized paperwork such as charts and reports for office and patient needs.
- Maintained current and accurate medical records for patients.
- Transcribed phone messages and relayed to appropriate personnel.
CNA - Certified Nursing Assistant
Cypress Point Nursing Home
06.2015 - 02.2020
- Measure and record patient height and weight
- Assist with hygiene needs, helping with feeding, walking dressing, exercising, bathing, and grooming
- Participated with patient in leisure activities and transportation so they can remain engaged in their communities
- Provided quality care and customer service to patients and family members
- Provided for residents physical and emotional needs
- Participated in fun group activities with patients to boost mood, improve overall memory, and provide light entertainment.
- Documented patient information and care activities in electronic health record.
- Changed linens in rooms, keeping spaces fresh and clean for patient health and satisfaction.
- Tidy rooms, bathrooms and hallways
- Delivered individualized patient care by recording vital signs, documenting observations, administering treatments, and evaluating patient needs.
- Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
CNA - Certified Nursing Assistant
Assisted Care Inc
07.2011 - 09.2018
- Responsible for assisting residents with activities of daily living
- Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
- Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
- Utilized therapeutic communication, empathy and active listening skills to encourage and develop positive relationships with patients.
- Cared for residents in home living settings and delivered high-quality support to meet their needs.
Education
Healthcare Management
Campbell University
Lillington, NC05.2024
Associate's degree - Applied Science - Medical Office Administration
Cape Fear Community College
Wilmington, NCHigh school diploma -
Cape Fear Community College
Wilmington, NC08.2020
Diploma - Health Administration
Cape Fear Community College
Wilmington, NC08.2020
Diploma - Medical Coding And Billing
Cape Fear Community College
Wilmington, NC08.2020
Skills
- Excellent communication skills
- Teamwork
- Analytical skills
- Coordination
- Critical Thinking
- Compassion
- Problem Solving
- Records Maintenance
- EHR/EMR
- HIPAA Guidelines
- Patient Data Processing
- Patient Scheduling
- Recording Vital Signs
- Medical Office Administration
- Faxing and handling referral information
Accomplishments
Certified Nurse Aide of the Year- May 2015
Annual Convention 2015
Association for Home and Hospice Care of North Carolina
Certification
- CNA - Certified Nurse Assistant 2014- present
Timeline
Medical Assistant/Receptionist
Azalea Gynecology
09.2021 - 08.2023
CNA - Certified Nursing Assistant
Cypress Point Nursing Home
06.2015 - 02.2020
CNA - Certified Nursing Assistant
Assisted Care Inc
07.2011 - 09.2018
Healthcare Management
Campbell University
Associate's degree - Applied Science - Medical Office Administration
Cape Fear Community College
High school diploma -
Cape Fear Community College
Diploma - Health Administration
Cape Fear Community College
Diploma - Medical Coding And Billing
Cape Fear Community College
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