TREJANA SOGERS
Fresno,CA
Summary
Reliable and compassionate healthcare support professional with experience working directly with clients and providing care in health-related environments. Skilled in maintaining safe and organized environments, following procedures, documenting tasks accurately, communicating professionally, and working efficiently in fast-paced settings. Experienced in working with individuals with special needs and handling multiple responsibilities while maintaining safety and professionalism. CPR certified and interested in bringing strong attention to detail, dependability, and a strong work ethic to a hospital Environmental Services team.
Overview
1
1
Language
Work History
BEHAVIOR INTERVENTIONIST BI
360 Behavioral Health
- Provide direct behavioral support and supervision to clients enhancing treatment outcomes.
- Implement skill-acquisition and behavior-management interventions improving client progress.
- Collect and record session data accurately ensuring reliable client documentation.
- Maintain professional communication with supervisors and families supporting team collaboration.
CUSTOMER SERVICE REPRESENTATIVE
Alorica
- Verified customer accounts and resolved inquiries enhancing client satisfaction.
- Handled multi-line phone systems efficiently managing high call volumes.
- Collected invoices and provided professional service improving billing accuracy.
- Managed complaints promptly maintaining positive customer relationships.
HEALTH INSURANCE REPRESENTATIVE
Life and Health
- Assisted members with inquiries improving customer experience.
- Handled calls efficiently managing multiple tasks professionally.
- Performed remote duties ensuring continuous service delivery.
- Maintained professionalism under pressure supporting team goals.
DATA ENTRY CLERK / HEALTH AGENT
Life and Health
- Performed data entry and filing maintaining accurate records.
- Used multi-line phones managing communications effectively.
- Handled customer complaints resolving issues promptly.
- Verified appointments ensuring scheduling accuracy.
24 Hour Home Care
- Provided care and supervision for children with special needs ensuring safety.
Sanitation Worker
Emerald Textiles
- Cleaned production areas, removing lint, debris, and waste to support safe textile operations.
- Sanitized work surfaces, machines, and shared spaces following established cleaning procedures.
- Operated floor scrubbers, vacuums, and other cleaning equipment to maintain facility standards.
- Disposed of trash and textile scraps according to safety and housekeeping requirements.
- Inspected assigned areas for spills, hazards, and sanitation issues, reporting concerns promptly.
- Processed and handled laundry and linen used by hospitals and healthcare facilities.
Education
HIGH SCHOOL DIPLOMA -
Bullard High School
FresnoSkills
- Data collection and documentation
- Customer service and communication
- Multi-line phone system operation
- Office administration and management
- Microsoft Office suite proficiency
- Cleaning & sanitation
- Maintaining safe environments
- Infection-control awareness
- Client and patient support
- Following safety procedures
- Documentation & record keeping
- Time management
LANGUAGES
English
Timeline
24 Hour Home Care
DATA ENTRY CLERK / HEALTH AGENT
Life and Health
HEALTH INSURANCE REPRESENTATIVE
Life and Health
CUSTOMER SERVICE REPRESENTATIVE
Alorica
BEHAVIOR INTERVENTIONIST BI
360 Behavioral Health
Sanitation Worker
Emerald Textiles
HIGH SCHOOL DIPLOMA -
Bullard High School