Summary
Overview
Work History
Education
Skills
Affiliations
Certification
Veterans Preference Status
Clearance
Timeline
Generic

Tre'Juan Yates

Dumfries,VA

Summary

Professional with experience in technology-related roles. Knowlegable in software development, system administration, and technical support. Skilled in problem-solving and optimizing performance. Capable of managing projects and collaborating effectively with teams. Committed to continuous learning and staying current with industry trends to contribute to organizational success.

Overview

7
7
years of professional experience
1
1
Certification

Work History

Horizontal Construction Engineer

Army
Grafenwohr, Germany
02.2024 - 01.2025

Key duties include operating bulldozers, backhoes, and excavators to assist in constructing roads, military bases, and airfields, as well as performing tasks like clearing, excavating, and hauling. The role also involved route reconnaissance and obstacle operations. Required training consists of 10 weeks of basic combat training, followed by 8 weeks and 2 days of Advanced Individual Training at Fort Leonard Wood, MO, which includes both classroom instruction and hands-on field training in equipment operation, maintenance, and soil identification.

Program Manager Intern

Vaeit
Springfield, VA
06.2023 - 07.2023

The VAE Program Manager Intern position in Springfield, Virginia, involves various responsibilities, including preparing project documents, maintaining schedules, scheduling meetings, and coordinating communications. As an intern, I assisted with documentation, built work plans, monitored project activities, collected and analyzed data to track performance, and prepared status reports. I facilitated communication among teams, supported the project manager with updates, and collaborated with cross-functional teams to align projects with business objectives. Additionally, I gained exposure to project management methodologies, used relevant software tools, participated in team meetings, conducted research for project planning, assisted with risk assessment, and helped develop internal processes and governance initiatives.

Activity Aide

The Waterford Care Center
Sheridan, Chicago
02.2023 - 04.2023

The roles of an activity aid at Waterford Nursing Home involve planning and organizing recreational and social activities for residents. Key responsibilities include facilitating games and outings, monitoring residents during activities, and assisting with equipment. The activity aid maintains records of participation, communicates with residents and their families, and collaborates with staff, like nurses and therapists. I created activity schedules, implemented new ideas, and ensured a safe environment. Essential skills include strong interpersonal and communication abilities, organizational and time management skills, adaptability, resourcefulness, and knowledge of various recreational programs.

Sales Associate

Ion Solar
Occoquan, VA
09.2022 - 10.2022

Key duties include handling inbound calls, texts, and emails, monitoring live chats, assisting with special projects, and learning the solar process. The role demands strong communication, active listening skills, interpersonal abilities, patience, and empathy. Additionally, candidates should possess strong time management, adaptability, and organizational skills, be comfortable in fast-paced environments, and have experience with complex phone systems. The position involved prolonged periods of desk work, and computer usage.

Cashier

Panera Bread
Dumfries, Virginia
02.2022 - 07.2022

The role of a cashier at Panera Bread in Dumfries, Virginia, involves welcoming customers, taking orders, and ensuring they have a positive experience. Responsibilities include processing orders quickly and accurately, having thorough menu knowledge, assisting customers with inquiries, and providing excellent customer service. The cashier is expected to convey energy and warmth while supporting the manager and the team.

CSA

Jiffy Lube Oil Change Center
Alexandria, VA
02.2021 - 01.2022

A Jiffy Lube Customer Service Advisor is responsible for providing a positive customer experience by greeting clients, addressing their concerns, and explaining the benefits of services and products. Key duties include educating customers on maintenance recommendations, helping them make informed decisions, resolving issues, and recommending services based on vehicle needs. As an advisor, I also assisted in sales, promoted customer loyalty, and maintained knowledge of vehicle maintenance procedures. Additional tasks involve operating point-of-sale systems, ensuring safety protocols, handling inquiries, maintaining an organized workspace, driving vehicles, and performing multi-point oil change tasks.

Cashier

Duck Donuts
Woodbridge, VA
02.2020 - 01.2021

The Duck Donuts cashier in Woodbridge, Virginia, is responsible for greeting customers and explaining the ordering process to ensure a positive experience. Key duties include accurately taking and processing orders with customizations, preparing and serving beverages to specifications, handling cash and credit card transactions through a POS terminal, maintaining a clean and organized workspace, and possessing a strong knowledge of the menu and ingredients.

Receptionist Administrator

True Reflections Barbershop
Alexandria , Virginia
02.2018 - 01.2020

The role of a Receptionist at True Reflections Barbershop, involves greeting visitors, directing them appropriately, answering and screening phone calls, scheduling appointments, and managing calendars. Responsibilities include maintaining a clean and organized reception area, handling correspondence, managing mail, entering customer information into a database, and assisting with billing and insurance tasks. The position requires excellent communication and customer service skills, strong organizational and multitasking abilities, proficiency in office software, attention to detail, and a professional demeanor.

Education

High School Diploma -

Potomac Senior High School
Dumfries, VA
05-2022

Skills

  • Customer service
  • Schedule management
  • Computer skills
  • Risk assessment
  • Time management
  • Problem solving
  • Equipment operation
  • Soil identification
  • Excellent communication
  • Self motivation
  • Disability awareness
  • Data entry
  • Menu knowledge
  • Point of sale operation
  • Cash handling
  • Active listening
  • Interpersonal skills

Affiliations

  • Kali Linux
  • PicoCTF
  • National Cyber Range
  • CodeHS

Certification

Service Specialist 2/10/21

Security Plus 1/03/22 - 12/03/2025

Veterans Preference Status

10-points 

Clearance

Secret

Timeline

Horizontal Construction Engineer

Army
02.2024 - 01.2025

Program Manager Intern

Vaeit
06.2023 - 07.2023

Activity Aide

The Waterford Care Center
02.2023 - 04.2023

Sales Associate

Ion Solar
09.2022 - 10.2022

Cashier

Panera Bread
02.2022 - 07.2022

CSA

Jiffy Lube Oil Change Center
02.2021 - 01.2022

Cashier

Duck Donuts
02.2020 - 01.2021

Receptionist Administrator

True Reflections Barbershop
02.2018 - 01.2020

High School Diploma -

Potomac Senior High School
Tre'Juan Yates