Trelaisha Dudley
Waco,TX
Summary
Compassionate Certified Nursing Assistant with extensive experience at Waco Healthcare and Rehabilitation, skilled in transporting patients and providing exceptional customer service. Proven ability to document patient behaviors and support personal needs, enhancing resident comfort and care quality. Committed to maintaining hygiene standards and fostering positive relationships through active listening and empathy.
Committed to ensuring customer satisfaction by providing exceptional service and unmatched support. Proficient in utilizing customer service best practices and adept at exploring different solutions to address customer needs effectively.
Dedicated Warehouse team member skilled in operating equipment, prioritizing tasks, and carrying out fast-paced work to meet team goals. Strong understanding of OSHA standards and optimal safety guidelines. Hard worker consistently completes deadline-oriented tasks.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Certified Nursing Assistant
Waco Healthcare and Rehabilitation
05.2025 - 07.2025
- Provided care to patients throughout lifespan with consideration of aging processes, human development stages and culture.
- Evaluated patients to identify and address wounds, behavioral concerns, and medically relevant symptoms.
- Supported needs of 13+ residents under long-term care.
- Responded to patient requests for supplies and personal comfort items such as extra blankets.
Certified Nursing Assistant
The Brazos of Waco
03.2025 - 06.2025
- Provided care to patients throughout lifespan with consideration of aging processes, human development stages and culture.
- Supported needs of 14+ residents under long-term care.
- Evaluated patients to identify and address wounds, behavioral concerns, and medically relevant symptoms.
- Helped clean and prepare patient consultation rooms to maintain hygiene standards
Customer Service Representative
RDI Marketing
09.2024 - 12.2024
- Responded to customer requests for products, services, and company information.
- Cross-trained and provided backup support for organizational leadership.
- Responded proactively and positively to rapid change.
- Increased efficiency and team productivity by promoting operational best practices.
- Delivered prompt service to prioritize customer needs.
- Provided excellent customer care by responding to requests, assisting with product selection and handling ordering functions.
Certified Nursing Assistant
Waco Family Medicine
07.2023 - 06.2024
- Evaluated patients to identify and address wounds, behavioral concerns, and medically relevant symptoms.
- Helped clean and prepare patient consultation rooms to maintain hygiene standards
- Transported patients between rooms and appointments or testing locations.
- Monitored patient specimen samples and test results to effectively alert supervisors of potentially unhealthy changes.
- Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
Warehouse Packer
Amazon Warehouse
09.2022 - 03.2023
- Added packed boxes to conveyor belts for movement to shipping stations.
- Operated tape machines, scales and label printers to package items correctly.
- Stocked and organized products in warehouse for easy accessibility and order fulfillment.
- Operated manual pallet jacks and forklifts to move and store materials.
- Inspected products before packaging to avoid shipping defective or damaged goods to customers.
- Learned and followed warehouse safety protocols to prevent injuries and accidents.
- Loaded and unloaded trucks with products and packaging materials for delivery to and from facility.
Daycare Teacher
Little Christian Academy
06.2022 - 09.2022
- Sanitized toys and play equipment each day to maintain safety and cleanliness.
- Implemented curriculum to enhance classes with learning-focused activities.
- Engaged with children on individual basis to build positive relationships and promote learning.
- Instructed children in health and personal habits, such as eating, resting, and toileting.
- Taught hand washing and proper use of utensils to promote good hygiene and etiquette habits.
Certified Nursing Assistant
The Blake Waco
02.2022 - 06.2022
- Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
- Maintained patient stability by checking vital signs and weight and recording intake and outtake information.
- Responded to patient requests for supplies and personal comfort items such as extra blankets.
- Assisted nursing staff with completing daily rounds, documenting vital signs and answering calls.
Certified Nursing Assistant
Jeffery Place
10.2021 - 12.2021
- Observed patients under care conditions to help identify symptoms, responses to treatments and progress with goals.
- Changed linens in rooms, keeping spaces fresh and clean for patient health and satisfaction.
- Documented patient information and care activities in electronic health record.
- Helped patients with self-feeding and assisted feeding, based on individual needs.
- Completed activities of daily living for patients unable to self-care, and assisted those with limited mobility in completing tasks.
Restaurant Team Member
Chick-fil-A
04.2021 - 09.2021
- Operated register to process payments and collect cash payment for order totals.
- Cultivated warm relationships with regular customers.
- Greeted guests pleasantly and answered menu questions.
- Arrived to work in uniform and presentable in appearance to meet restaurant standards.
- Bussed and reset tables to keep dining room and work areas clean.
Cashier
Walmart
11.2020 - 04.2021
- Greeted customers entering store and responded promptly to customer needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Helped customers complete purchases, locate items, and join reward programs.
Certified Nursing Assistant
Lakeshore Village
09.2020 - 11.2020
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
- Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
- Participated in fun group activities with patients to boost mood, improve overall memory, and provide light entertainment.
- Utilized therapeutic communication, empathy and active listening skills to encourage and develop positive relationships with patients.
Certified Nursing Assistant
Crestview Healthcare
05.2020 - 09.2020
- Cared for clients with diagnoses such as respiratory failure, diabetes, Parkinson's disease and muscular dystrophy.
- Supported ambulation and physical therapy needs by conducting planned exercise routines.
- Cared for residents in assisted living facility and delivered high-quality support to meet needs.
- Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
Education
High School Diploma -
Waco High School
Waco, TXSkills
- Transporting patients
- Collecting specimens
- Infection control procedures
- Documenting behaviors
- Feeding assistance
- Supporting personal needs
- Problem resolution
- Documentation
- Active listening
- Customer service
- Cleaning and sanitizing
Certification
- CNA - Certified Nurse Assistant
Timeline
Certified Nursing Assistant
Waco Healthcare and Rehabilitation
05.2025 - 07.2025
Certified Nursing Assistant
The Brazos of Waco
03.2025 - 06.2025
Customer Service Representative
RDI Marketing
09.2024 - 12.2024
Certified Nursing Assistant
Waco Family Medicine
07.2023 - 06.2024
Warehouse Packer
Amazon Warehouse
09.2022 - 03.2023
Daycare Teacher
Little Christian Academy
06.2022 - 09.2022
Certified Nursing Assistant
The Blake Waco
02.2022 - 06.2022
Certified Nursing Assistant
Jeffery Place
10.2021 - 12.2021
Restaurant Team Member
Chick-fil-A
04.2021 - 09.2021
Cashier
Walmart
11.2020 - 04.2021
Certified Nursing Assistant
Lakeshore Village
09.2020 - 11.2020
Certified Nursing Assistant
Crestview Healthcare
05.2020 - 09.2020
High School Diploma -
Waco High School
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