Trelisa Tompkins
Orlando,Fl
Summary
Self-motivated administrative professional with efficiency-driven approach to handling administrative and filing needs. Highly organized with good multitasking, prioritization and critical thinking skills. Familiar with managing schedules, coordinating paperwork and serving customer needs.
Overview
18
18
years of professional experience
Work History
Front Office Assistant
Orlando Health Cancer Institute
04.2022 - Current
- Reviewed and updated customer information in database for accuracy.
- Handled financial transactions accurately by processing payments, issuing receipts, and maintaining detailed records of all transactions.
- Greeted visitors and customers upon arrival, offered assistance, and answered questions to build rapport and retention.
- Enhanced customer satisfaction by promptly addressing inquiries and concerns at the front desk.
- Updated client databases regularly while maintaining accuracy in contact details comprehensively.
- Maintains compliance with all Orlando Health policies and procedures
- Maintains a clean, safe and organized office
- Demonstrates awareness of legal issues, patient rights and compliance with standard of regulatory and accrediting agencies
Child Care Worker/Teacher
Kingdom Kids Development Center
07.2019 - 03.2022
- Maintained a daily record of meals, activities, attendance, and diaper changes
- Coordinated child pick-up and drop-off daily with parents and Childcare Center Directors
- Using mature sense of decision making and dependability, managed to become lead instructor, often carrying out relaying any information needing to be passed along to Teaching Staff of important documentation changes, new child briefings, etc
- Implemented and incorporated music and art activities in our daily routine to help encourage feelings and expression, supporting the social and emotional development of babies.
Sales Consultant
Target
03.2018 - 05.2018
- Generating sales while providing great customer service
- Answering a multi-line phone.
Jewelry Sales/Lead
Walmart
11.2012 - 03.2016
- Supervised and trained new employees on cash handling skills as well as sales presentations
- Assisted in marketing and the implementation of suggestive merchandising through strategic and distinctive displays
- Interacted with clients on a daily basis, while helping them be more informed on the details of their purchasing details.
Administrative Assistant
Bell's Transportation
02.2011 - 06.2012
- Handled all payroll, incoming and outgoing calls, making schedules, faxing, copying, and emailing our clients
- Responsible for keeping our front office area clean, presentable, and comfortable
- Acquired over 25 new accounts through indirect and direct marketing strategies.
Volunteer Administrative Assistant
CH2MHILL OMI
08.2006 - 05.2009
- Volunteered at the water plant to obtain skills such as, but not limited to, payroll, excel, PowerPoint, filing, etc
- While attending Bainbridge High School
- Assisted in event planning by making phone calls and following up on potential clients and scheduling for numerous clients
- Implemented a system that helped organize the work flow of all employees and the customer service for clients.
Education
High School Diploma -
Bainbridge High School
05.2009
Skills
- Health Assessments
- Diagnosis and Prognosis
- Patient Education
- Blood Drawing
- Preparing blood samples
- Meticulous attention to detail
- Manual dexterity
- Phlebotomy expertise
- Infection control
- Accuracy
- Proper handling and disposal of waste
- Analytical skills
- Time management
- Independence
- Good team working skills
- Excellent written and oral communication skills
- Medical terminology
- Administrative Skills
Practical Experience
Certified Phlebotomist Course, 08/2020, 50 live sticks/venipunctures
10 capillary sticks
45 hours in Early Childhood Education through the Department of Children and Families
BLS for infants, school age adolescents, and adults
CPR/AED First Aid Certification
Fire Safety Certification
Certified Nursing Assistant training/workshop 2007
Timeline
Front Office Assistant
Orlando Health Cancer Institute
04.2022 - Current
Child Care Worker/Teacher
Kingdom Kids Development Center
07.2019 - 03.2022
Sales Consultant
Target
03.2018 - 05.2018
Jewelry Sales/Lead
Walmart
11.2012 - 03.2016
Administrative Assistant
Bell's Transportation
02.2011 - 06.2012
Volunteer Administrative Assistant
CH2MHILL OMI
08.2006 - 05.2009
High School Diploma -
Bainbridge High School
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