Tremaine Baltimore

• Implemented creative worship services that captivated audiences, resulting in increased attendance rates.
• Built partnerships with local schools and organizations to create impactful community service initiatives
• Collaborated with church staff to plan annual retreats, fostering spiritual connections among attendees.
• Provided guidance to families navigating challenging situations, offering compassionate counsel rooted in biblical principles.
• Increased student group from 15 to 45 students by developing outreach strategies and organizing special events.

• Identified issues, analyzed information and provided solutions to problems.
• Cultivated interpersonal skills by building positive relationships with others.
• Developed and maintained courteous and effective working relationships.
• Worked flexible hours across night, weekend and holiday shifts.
• Managed 6 different schedules.

• Developed and maintained strong customer relationships by promptly addressing and resolving customer concerns.
• Handled difficult customer situations with grace and professionalism, consistently meeting first-call resolution metrics.
• Listened to customers in actively to assess issues and provide accurate information.
• Developed and implemented strategies to improve customer service experience, resulting in increased satisfaction.
• Managed over 10 transactions per day

• Enhanced community outreach efforts by organizing mission trips, volunteer projects, and fundraising events.
• Increased youth group attendance by 20% by creating dynamic worship services tailored to engage a younger audience.
• Collaborated with church leadership to develop strategies for growing the congregation's youth ministry program.
• Strengthened relationships between families and the church by hosting family-focused events and providing resources for parents.

• Revitalized youth ministry by developing engaging programs and activities focused on spiritual growth
• Lead a healthy group of 110+ students and 35 volunteers
• Set goals for youth in church and communicated with parents regarding progress.
• Taught and counseled youth ages 11 to 18.
• Planned and conducted worship services, wrote sermons, and worked with key church leaders to carry out church mission.
• Planned weekly groups as well as special events and overnight retreats.

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• Acted as positive role model for team participants and in community.
• Developed and implemented effective training and skills development strategies to improve overall team performance.
• Promoted good sportsmanship with competing teams on- and off-field.
• Evaluated individual knowledge, skills, and strengths, and assigned team positions to maximize talent areas.
• Provided instruction for 100+ students in core subject areas.

• Attended staff meetings and submitted announcements to church newsletter and calendar of events to facilitate open communication with church congregation.
• Recruited, developed, and encouraged 100+ volunteers and parents to provide fellowship and faith-building activities for youth.
• Led integration of youth into worship and other ministry areas at church and church events.
• Coordinated and attended annual church events to foster and build intergenerational fellowship and outreach.
• Lead over 200 youth ages 8 to 19

• Dean's List Fall 2016
• Honor Roll Fall 2016
• Awarded Phi Theta Kappa Honor Society
• 3.6 GPA

• Elected Captain of Basketball Team
• Extracurricular Activities: Basketball, Baseball, and Football