TREMAINE FULLER
Covington,GA
Summary
Experienced medical professional coder with strong background in patient services and medical records management. Proficient in ICD-10-CM, CPT, and HCPCS guidelines, with a commitment to maintaining patient confidentiality and compliance with HIPAA regulations.
Overview
15
15
years of professional experience
1
1
Certification
Work History
Certified Professional Coder
Emory Healthcare
08.2022 - 08.2025
- Review patient medical records and assign appropriate codes to diagnoses, procedures, and services performed by provider.
- Communicating with healthcare providers to clarify documentation and resolve coding discrepancies.
- Ensure accuracy and compliance with coding guidelines and regulations, including ICD-10-CM, CPT and HCPCS Level II codes.
- Maintain patient confidentiality and adhere to HIPAA regulations in all aspects of work.
- Understands and abides by CMS guidelines and maintain certification by completing required CEUs and training courses.
- Managed high-volume workloads effectively by prioritizing tasks according to urgency and importance while maintaining strict attention to detail.
Patient Services Representative
Eagles Landing Family Health
11.2018 - 08.2022
- Greeting callers in an enthusiastic manner, always providing exceptional customer services, and a positive attitude.
- Enter all patient demographic, medical and financial information accurately, and ensure confidentiality of patient information.
- Responsible for scheduling, rescheduling and cancellation of all services and care in accordance with policies and procedures.
- Proactively monitoring and responding to communication requests on work queues and complete and closed each patient case.
- Took copayments and compiled daily financial records.
- Verified insurance eligibility and coverage for patients.
- Provided comprehensive training for new hires, resulting in increased productivity and skill development.
Patient Services Operator/HIM
Atlanta Gastroenterology Assoc.
02.2017 - 11.2018
- Accurately performs clerical tasks as assigned, such as entering patient demographic data, mailing new patient packets, and sorting incoming mail.
- Maintain records into patients’ charts and interacting with nurses and physicians; retrieving information electronically.
- Answer incoming calls in a timely and efficient manner while providing a high level of quality patient care and customer service at all time.
- Delivers chart to assigned areas and granting patient request for records.
- Transfers and directs calls to the appropriate personnel or department.
- Assist callers with simple questions regarding patient appointments or cancellation requests.
Medical Records Technician
Omnicare Inc
10.2015 - 02.2017
- Maintain all medical records both in paper files in the room file as well as on the electronic filing system.
- Efficiently answers multi-line telephone system to process high volume of order requests from doctors, nurses, pharmacists, and patients.
- Enters all medication and non-medication orders into customer specific profiles for assigned centers in the pharmacy computer system.
- Review medical records for correction, admits, discharges and duplicated orders.
- Accurate maintenance of all facility forms and reporting information to print medical records packages.
- Researched and resolved medical record discrepancies.
Pharmacy Technician
Rite Aid Pharmacy
01.2011 - 04.2015
- Worked closely with pharmacists and used medication input software to accurately prepare patient prescriptions.
- Entered confidential patient information, maintained pharmacy and patient records, filed insurance claims, and managed pharmaceutical inventory.
- Assisted pharmacists with administrative duties, reviewed prescription issued by physicians.
- Prepared and dispensed medication according to written prescriptions while ensuring accuracy.
- Operated cash registers to accept payment from customers, calculated charges for medication and medical equipment dispensed to hospital patients and entered information.
Education
Medical Coding -
Medical Coding Simplified
10.2021
Pharmacy Technician - undefined
Albany Technical College
06.2007
High School Diploma - undefined
Southwest Georgia Institute
05.2002
Skills
- Great oral and written communication skills
- Microsoft Office proficiency
- Organized and detail oriented
- Data Entry 40 WPM
- Excellent Phone etiquette
- Basic and Advanced medical terminology and billing
- Strong understanding in HIPPA privacy laws, ICD-10-CM, CPT and HCPCS guidelines
- Sales Floor, Electronic Clinic Works, Athena and Epic System
- Knowledgeable Outpatient, Inpatient and OBGYN coding
- Ability to work independently and as part of a team
- Hospice coding expertise
- E and M coding proficiency
Certification
- Certified Professional Coder Member ID: 01900389
Timeline
Certified Professional Coder
Emory Healthcare
08.2022 - 08.2025
Patient Services Representative
Eagles Landing Family Health
11.2018 - 08.2022
Patient Services Operator/HIM
Atlanta Gastroenterology Assoc.
02.2017 - 11.2018
Medical Records Technician
Omnicare Inc
10.2015 - 02.2017
Pharmacy Technician
Rite Aid Pharmacy
01.2011 - 04.2015
Pharmacy Technician - undefined
Albany Technical College
High School Diploma - undefined
Southwest Georgia Institute
Medical Coding -
Medical Coding Simplified
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