Results-driven individual with proven success in fast-paced office environments. Expertise in clerical tasks and staff support, ensuring efficient operations. Recognized for reliability and productivity while working independently.
Overview
13
13
years of professional experience
Work History
Warehouse Dock Worker
Amazon Air
San Bernardino, California
11.2024 - Current
Inspected goods for quality assurance before distribution to other areas.
Collaborated with team members to streamline dock operations and workflow.
Loaded and unloaded freight from trucks and containers using a pallet jack or forklift.
Front Office Manager
Helping Hands for Young Women
Hesperia, CA
04.2024 - 10.2024
Oversaw daily operations, ensuring efficient workflow throughout the day.
Developed office procedures to improve efficiency and organization.
Trained new staff on office procedures and customer service standards.
Case Manager
TEKsystems
remote, CA
06.2023 - 02.2024
Guided applicants through rental assistance applications to ensure smooth navigation.
Tracked progress of applicants and monitored tenant application statuses.
Supported applicants in completing housing applications and verifying financial assets.
Analyzed bank statements to investigate potential fraud and reconcile with reported income sources.
Accounts Specialist
Desert Valley Medical Group
Victorville, CA
03.2018 - 10.2020
Prioritized tasks and projects to consistently meet tight deadlines.
Established new customer accounts and updated existing profiles with current information.
Reviewed outpatient records to accurately identify diagnoses and procedures.
Analyzed and managed coding for diagnostic and treatment procedures in outpatient medical records.
Entered orders into EMR system promptly and without errors.
Scanned and filed medical records alphabetically to maintain organized filing system.
Accounts Manager/Year End Auditor
Anguiano Consulting Inc
Victorville, CA
09.2014 - 06.2017
Managed client accounts, balancing bank statements and updating QuickBooks files daily.
Oversaw accounts receivable and payable, ensuring timely client billing and payments.
Prepared payroll input for submission to payroll provider, including related journal entries.
Executed routine calculations, postings, and verifications to maintain accurate accounting records.
Assisted with tax preparation for all retained clients as Year-End Specialist.
Eligibility Representative
Health Net, Inc.
Woodland Hills, CA
10.2012 - 03.2013
Assessed eligibility for health programs and services for diverse populations.
Reviewed applicant data to assess eligibility according to established guidelines.
Scheduled appointments with applicants to collect information and clarify benefits processes.
Processed payments and allocated funds to patient accounts.