Summary
Overview
Work History
Education
Skills
Accomplishments
Affiliations
Timeline
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Tremaine Hammons

Knoxville,TN

Summary

Dynamic and results-driven professional with extensive experience in sales and customer service, notably with Verizon Wireless. Demonstrated expertise in technology and strong verbal communication, adept at problem-solving and team collaboration. Proven track record of continuous improvement and project coordination, ensuring customer satisfaction and operational excellence.

Overview

13
13
years of professional experience

Work History

Full time- RSCC2

Xfinity
02.2024 - Current
  • Aided in account maintenance and service upselling
  • Ask open ended questions to ensure I was properly meeting their personal or business needs.

full time- production tech

KDP
06.2023 - 02.2024
  • Ensured fresh stock of coffee bags at all times.
  • Monitored and ensured correct filling of all products to sustain steady K-Cup output

Part Time Delivery Driver

Papa Johns
02.2023 - 06.2023
  • Coordinated and managed efficient product deliveries.
  • Inspected delivery vehicle to ensure optimal safety and performance prior to each trip.

Permanent part time unloader

UPS
11.2022 - 02.2023
  • Unloading trailer truck packages efficiently
  • Inspected products for damages, shortages, and discrepancies.
  • Provided assistance with other warehouse duties as needed.

Full time Production Associate

Denso
06.2021 - 11.2022
  • Maintained and responded to production line short stop calls
  • Monitored and adjusted production processes to ensure quality standards were met.
  • Collaborated with team members to identify and resolve production issues in a timely manner.
  • Troubleshot mechanical and electrical problems associated with the manufacturing process.

Full-time Sales Associate

Verizon Wireless
12.2019 - 06.2021
  • Maintained store floor, greeted customers, and served as interim assistant manager for 2 years.
  • Greeted customers and provided exceptional customer service.
  • Processed transactions using a point-of-sale system.
  • Maintained up-to-date knowledge of store merchandise and policies.
  • Built relationships with customers to encourage repeat business.

Full-time salesman

Rusty Wallace Nissan
03.2019 - 12.2019
  • Approach customers as they entered the car lot.
  • Ask questions to discover customer needs and ensure I direct them into the vehicle that matched their needs and budget.

Full-time Sales associate

Verizon Wireless
08.2014 - 09.2018
  • Maintained store floor, greeted customers, and served as interim assistant manager for 2 years.
  • Greeted customers and provided exceptional customer service.
  • Processed transactions using a point-of-sale system.
  • Maintained up-to-date knowledge of store merchandise and policies.
  • Built relationships with customers to encourage repeat business.

Retail wireless consultant

US Cellular
04.2014 - 07.2015
  • Processed payments, maintained store floor, and greeted customers warmly
  • Performed daily operational tasks such as opening and closing of the store, cash handling, inventory management.
  • Demonstrated knowledge of products and services to customers through effective communication.
  • Resolved customer complaints in a timely manner to ensure satisfaction.

Part-time associate

Belk
11.2012 - 12.2013
  • Assisted customers with purchases and coordinated outfits for special occasions
  • Helped customers locate items within the store using the inventory system.
  • Verified credit card charges against purchase receipts for accuracy.
  • Encouraged customers to sign up for loyalty programs or store credit cards.

Part-time associate

Kmart
04.2012 - 11.2012
  • Assisted with loading and carrying heavy items beyond customer capacity
  • Stocked shelves with merchandise and ensured product displays were neat and orderly.
  • Organized backroom areas to maintain a clean and organized work environment.

Seasonal associate

Thomas & Betts
  • Constructed outlet boxes by welding different metal components

Education

Diploma -

McMinn County High School
01.2011

Some College (No Degree) -

Cleveland State Community College

Skills

  • Proficient in Technology
  • Efficient Knowledge Acquisition
  • Strong Verbal Communication
  • Strong organizational skills
  • Project Coordination
  • Ability to multitask
  • Results Driven
  • Honest
  • Reliable
  • Hardworking
  • Adaptability
  • Problem-solving abilities
  • Continuous Improvement
  • Time management abilities
  • Problem-Solving
  • Team building
  • Team Collaboration

Accomplishments

  • While at Verizon Wireless, I earned the "Beast" award several years for continually surpassing my sales goals.

Affiliations

  • Full time father. Biggest accomplishment to date!
  • I own a lawn care company. I started professionally in 2021 and have been growing ever since.

Timeline

Full time- RSCC2

Xfinity
02.2024 - Current

full time- production tech

KDP
06.2023 - 02.2024

Part Time Delivery Driver

Papa Johns
02.2023 - 06.2023

Permanent part time unloader

UPS
11.2022 - 02.2023

Full time Production Associate

Denso
06.2021 - 11.2022

Full-time Sales Associate

Verizon Wireless
12.2019 - 06.2021

Full-time salesman

Rusty Wallace Nissan
03.2019 - 12.2019

Full-time Sales associate

Verizon Wireless
08.2014 - 09.2018

Retail wireless consultant

US Cellular
04.2014 - 07.2015

Part-time associate

Belk
11.2012 - 12.2013

Part-time associate

Kmart
04.2012 - 11.2012

Seasonal associate

Thomas & Betts

Diploma -

McMinn County High School

Some College (No Degree) -

Cleveland State Community College
Tremaine Hammons